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Tru by Hilton Lubbock Southwest

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
6407 62nd Street, Lubbock, TX, 79424
  • Water Rampage
    15 min walk
  • West End Center
    4 min drive
  • South Plains Mall
    5 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    17 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Lubbock Southwest, TX

Pool
Breakfast included
Spa
Parking included
4.0 out of 5, Very good, (1152)
The price is €75
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Country Inn & Suites by Radisson, Lubbock Southwest, TX

About this property

Tru by Hilton Lubbock Southwest

Hotel in Lubbock with free breakfast and a fitness center
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Lubbock Southwest. During your stay, you'll be within walking distance of Water Rampage. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • 15 minutes by foot from Water Rampage and a 3-minute drive from Ballet Lubbock
  • Cats and dogs welcome for a fee
Tru by Hilton Lubbock Southwest offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Lubbock Southwest. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served free on-the-go breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 750 reviews" "
Rating 8 - Good. 180 out of 750 reviews" "
Rating 6 - Okay. 93 out of 750 reviews" "
Rating 4 - Poor. 46 out of 750 reviews" "
Rating 2 - Terrible. 35 out of 750 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice facility
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shiloh

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Staff was extremely helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, good positive staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No soap on counter or shower, the wheels on the cart were flat very hard to push, Bent wheels, Michael was able to find us two bars of soap and delivered to room. Staff was amazing. Very dog friendly
Stayed 1 night in Aug 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The brightness
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel.
Very friendly staff. This hotel had a high class feel, while being very affordable. I requested an accommodation and was helped with out question.
Stayed 1 night in Aug 2024

6/10 Okay

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service
Only complaint is the air conditioner wasn’t working properly
Stayed 1 night in Aug 2024

8/10 Good

MARK

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Hannah

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No negative experiences
Stayed 2 nights in Aug 2024

10/10 Excellent

Hugo

Stayed 2 nights in Aug 2024

10/10 Excellent

Marcal

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near shopping and great resteraunts. Customer service is A1 at this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the most part, it was a good stay. I would take off a star due to the AC being loud (vibrating noise) and the shower head spraying all over the place, but it was right for one night
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Piece of the bed frame was missing. Towels were super thin and bathroom rug was dirty. Wouldn’t stay there again. Nice staff.
Stayed 1 night in Aug 2024

6/10 Okay

LYNSEY

Travelled with partner
Disliked: Property conditions & facilities
The AC wouldn’t go below 71 but not too bad. However, not having the privacy curtain behind the sheer curtain was awful! We had the parking lot lights shining in our face all night and not to mention, I’m sure the Loop and parking lot got a show after showering. You could see straight into our room.
Stayed 1 night in Aug 2024

6/10 Okay

Kari

Liked: Staff & service, amenities, property conditions & facilities
Absolutely love the family atmosphere! The pool table and large lobby seating area are great! I don’t like that dogs are brought in through the lobby near the food and coffee. Breakfast was iffy some mornings. Hotel ran out of bath soap in rooms and didn’t have any to replace it with. Hotel staff are super friendly and accommodating
Stayed 1 night in Aug 2024

6/10 Okay

Chessa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Decent hotel.
Stayed 1 night in Aug 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not bad. The first time stayed at a Tru property.
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Business traveller, Travelled with partner
Disliked: Cleanliness
Shower pan was dirty, and sink drained slowly. A/C would not regulate correctly.
Stayed 2 nights in Aug 2024

8/10 Good

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru was a great stay however it appeared our bathroom had not been cleaned/restocked from the previous guests. We had one towel. we told the front desk.
Stayed 1 night in Aug 2024