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Quality Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites

Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Lobby
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    10 min walk
  • Lubbock Premiere Cinema
    17 min walk
  • Golden Corral
    1 min walk
  • Lubbock, TX (LBB-Preston Smith Intl.)
    18 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Exterior

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Pool
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Spa
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4.0 out of 5, Very good, (1159)
The price is €72
for 1 night
includes taxes & fees
6 Jan - 7 Jan
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About this property

Quality Suites

Hotel with free breakfast, a quick walk to South Plains Mall
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Suites. During your stay, you're just a quick walk from South Plains Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites. Free self parking is available.
Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 868 reviews" "
Rating 8 - Good. 254 out of 868 reviews" "
Rating 6 - Okay. 107 out of 868 reviews" "
Rating 4 - Poor. 68 out of 868 reviews" "
Rating 2 - Terrible. 43 out of 868 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the conformable bed and how spot less the bathroom is. Thank you.
Stayed 1 night in Sep 2024

2/10 Terrible

Melissa

Stayed 1 night in Sep 2024

4/10 Poor

gary

Travelled with family
Problems: no elevator for multi story. Hole punched in bathroom door. Poor AC. Flea like bugs in bathroom , wastebaskets, and bed. Lumpy uncomfortable pillows. Staff was nice. Breakfast was a nice touch. Good coffee.Good location. We’ll never stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Robin

Liked: Staff & service, property conditions & facilities
Staff was nice, helpful, doing their best to make things right. The room was fine, although showing signs of wear. The hallways were dirty and worn-looking. Outside the side door to the parking area, it was filthy.
Stayed 1 night in Sep 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful. The breakfast staff kept everything very well stocked even we arrived to breakfast 30 minutes before it was over on our first morning. The property was quiet and comfortable. Plenty of linens in bathroom which was nice. Full size pillows would be nice but there were plenty of the smaller sized pillows for us.
Stayed 2 nights in Sep 2024

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
Made reservation based on reviews. Arrived checkin was ok. Got to our room and first thing we noticed was water damage and peeling of the sheetrock over the bed. Bathroom wall showed water stains on walls. Bedspread was dirty and when we got up the next morning noticed the sheets were stained. We work in hospitality and my wife is a housekeeper so we know what is acceptable and this was not. Had i not been so tired we would have left and found another place. Mentioned items to manager on duty who said she would inform management. Based on how she said it, it's not happening.
Stayed 1 night in Sep 2024

8/10 Good

Jodie

Stayed 1 night in Aug 2024

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely perfect, The staff the building the room that's what I was blown away by was when I first walked in Bones!! big beautiful dining area clean bright nice very nice. I was really let down by there was no elevator he only had stairs to get to the second floor where my room was a little tough but I made it
Stayed 2 nights in Sep 2024

10/10 Excellent

Omar

Stayed 3 nights in Sep 2024

10/10 Excellent

Leticia

Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and service was prompt. Clay at the Front desk was very professional
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming. Was great for our one night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

jose

Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
All good and great 👍
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margie is awesome!
Stayed 1 night in Aug 2024

4/10 Poor

Gregory

Travelled with family
Disliked: Property conditions & facilities
AC unit sounded like a jet taking off
Stayed 1 night in Aug 2024

10/10 Excellent

olagoke

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Kent

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Budget stay at worn hotel
The Hotel is old, bath tub had rust over it, room smelled of smoke, no elevator
Stayed 1 night in Aug 2024

6/10 Okay

William

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was not clean, and there is a ton of wear and tear within the room
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, nicely furnished, well-maintained property.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
The floors in room are linoleum or vinyl plank. They felt tacky and dirty. The a/c was off when I checked in and the room was 80°. The air would barely blow thru the a/c because it was stopped up with lint, no filter. I will not stay there again.
Stayed 3 nights in Jul 2024