2/10 Terrible
ROBERT
Travelled with family
1 Jan 2025
Disliked: Cleanliness, staff & service
Didn’t like the fact that the bed spread was filthy. There was something white dried upon it and it was dusty. We requested to have it cleaned the next morning when we saw the cleaning lady. This is when things get strange. The bed spread was cleaned then put with the used sheets that were at the foot of the bed. Why was the bed not made or the bedspread left folded on the bed. And to make things worse the new jeans my wife was going to wear to my aunts funeral on Friday had walked away. We were hoping she didn’t pack them, but once we got home and confirmed they were gone. I guess that is what happens when you try to give a person the benefit of the doubt. Now I wish I did go to the front desk and confront them……Well I’m happy we left a day early and went to another hotel instead of finish the Christmas there. There was also a large stain on the couch…
I can only say the front desk people were nice.