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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking
Lobby
Lobby
Indoor pool
Desk, iron/ironing board, WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
5828 I 27 S, Lubbock, TX, 79404
  • Buddy Holly Statue and West Texas Walk of Fame
    4 min drive
  • Blue Light Live
    4 min drive
  • Copper Caboose
    8 min walk
  • Lubbock, TX (LBB-Preston Smith Intl.)
    13 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

  • Sleeps 4
  • 2 King Beds

Similar properties

Pool

Quality Suites

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (863)
The price is €72
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Quality Suites

About this property

Quality Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free wired internet in public areas, and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Quality Inn & Suites offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Clapp Park. You'll find features like free breakfast, free self parking, and free wired internet.
  • Free buffet breakfast offered
  • Free wired Internet
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Clapp Park and a few minutes from Hub City Unleashed Dog Park
Quality Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. Wired Internet is free in public spaces. You'll find a business center on site. Free breakfast is served. The business-friendly Quality Inn & Suites also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9), Free wired Internet
  • Available in some public areas: WiFi (USD 9), Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 945 reviews" "
Rating 8 - Good. 268 out of 945 reviews" "
Rating 6 - Okay. 159 out of 945 reviews" "
Rating 4 - Poor. 99 out of 945 reviews" "
Rating 2 - Terrible. 91 out of 945 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

José Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay chinches en ese hotel
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Ashleigh

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room itself was fine for a short stay. Some damage to the walls but good AC. The very thin walls made me happy I packed ear plugs. Breakfast had delayed oversight and I had to wait 40 minutes for the coffee to be refilled and it tasted watered down with little caffeine. Pool and hot tub not working. Maintenance was loudly hammering something in the restroom next to mine which limited how relaxing my bath was.
Stayed 2 nights in Aug 2024

6/10 Okay

Rod

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Irma

Stayed 1 night in Aug 2024

2/10 Terrible

Micheal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness
The hotel is in an excellent location where one can get anywhere in the city fairly quickly. The decor is nice and reasonably up to date. Unfortunately, the ice machine that is located right around the corner from the elevator was leaking enough that the staff could not keep the floor dry. The fall hazard should have been a maintenance priority.
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Got to the hotel around 9pm after a 5hr drive when I approached the front counter nobody was available until I yelled out “is anybody here” a young lady approached from the back (not sure what she was doing “sleeping “ ) got checked in rooms lobby area floors were dirty thought what is the room going to look like. Room was clean and comfortable would stay there again overall good value
Stayed 2 nights in Aug 2024

4/10 Poor

Colby

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only problems were that the hotel cards could demagnetize, the dirty shower head, and the door for my bathroom scraping the floor and could not open all the way.
Stayed 3 nights in Aug 2024

8/10 Good

Russell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jermaine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping with my eyes closed.
It was such a wonderful experience. I slept with my eyes closed.
Stayed 1 night in Aug 2024

2/10 Terrible

amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The hotel seemed rundown. The room we were assigned was disgusting. First, the door handle was broken. Anyone could’ve just walked right in. The minute we opened the door, the smell of cat pee was super overwhelming. To the point where my daughter threw up, and I was gagging. We left immediately. The front desk lady actually walked up to check on the room, made a face due to smell, and walked out. She changed our room only because I threw a fit. I would never stay at this property again. It’s so gross!
Stayed 1 night in Aug 2024

10/10 Excellent

Ukpai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel was great and the friendliness of the staff. The front desk had difficulty hearing when i called from my room and offered to come up to know why i was calling - To me that was above and beyond my expectation
Stayed 1 night in Aug 2024

2/10 Terrible

Ramon Miguel

Stayed 1 night in Aug 2024

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been better. Gravy was watered down and eggs had weird taste.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Property conditions & facilities, room comfort
Great room
Great customer service from Zoe , breakfast was ok . AC worked great
Stayed 2 nights in Aug 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a room with no functioning commode could not use restroom without going downstairs. Complained but they couldn’t assist us
Stayed 1 night in Aug 2024

4/10 Poor

Imaad

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom door wouldn’t close. Fridge was not working. Staff was respectful
Stayed 1 night in Aug 2024

4/10 Poor

Jonah

Stayed 1 night in Aug 2024

8/10 Good

Hector

Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. We slept well and awoke refreshed. The room was clean, cool and relaxing . Excellent breakfast, we love waffles, and the eggs were cooked perfectly.
Stayed 1 night in Aug 2024