Embassy Suites Lubbock

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Lubbock

Lobby
Lobby
Breakfast and dinner served, Italian cuisine
Suite, 1 King Bed, Non Smoking | Private kitchen
Indoor pool, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Restaurant
  • Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    8 min walk
  • Lubbock Premiere Cinema
    14 min walk
  • Water Rampage
    4 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    18 min drive

Room options

Premium Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Embassy Suites Lubbock. During your stay, you're just a quick walk from South Plains Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Canalettos
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of South Plains Mall and Lubbock Premiere Cinema
  • Cats and dogs welcome for a fee
Embassy Suites Lubbock offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Canalettos

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1894 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 501 out of 1015 reviews" "
Rating 8 - Good. 221 out of 1015 reviews" "
Rating 6 - Okay. 132 out of 1015 reviews" "
Rating 4 - Poor. 88 out of 1015 reviews" "
Rating 2 - Terrible. 73 out of 1015 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with spacious suites
I was driving in and called and asked for an early check in since I had to be across town at 4:45pm and wanted to have time to change. Around 2pm, I received a call that my room was ready, which was great timing for me. My room was very clean and comfortable. I had more space than I needed and enjoyed how quiet the hotel was. Even though the hotel is right off the highway, I never heard any road noise. In fact the only noise that bothered me was when my upstairs neighbors came in late and were stomping around, but that’s not the hotel’s fault. I love the layout of the hotel with the indoor courtyard areas. It really is pretty. I didn’t get a chance to attend the manager’s reception, since I had another engagement. Breakfast wasn’t quite exactly what the pictures show from the hotel page, but it was still delicious. I saw waffles, oatmeal, honeydew melon, cereal, bagels, muffins, biscuits, eggs, potatoes, yogurt, and more. My favorite though was the build your own omelet. Just tell them which ingredients you want, and they cook that to order. I’m on a strict diet, and I was able to eat. There was coffee (both hot and iced) available as well. I do wish they had prepared meat like bacon or sausage on the buffet, but there was some in my omelet. I’d be happy to return for future visits should I return to Lubbock.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Maggie

Travelled with family
Disliked: Property conditions & facilities
Property needs to be updated
Stayed 2 nights in Aug 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical
It was too short.
Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
While the appearance on the website and in person was impressive, sadly there were issues as follows - swimming pool was emptied for apparent repair or maintenance, ice machines were out of order and it turned to scavenger hunt to find a working one. Strangely the cleaning crew showed up 30 minutes prior to check out asking my wife if we were checking out soon? They then lingered around until she gathered our things to leave. Strange. Luckily it was a one night stay.
Stayed 1 night in Aug 2024

6/10 Okay

Field

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property needs to be updated. The lights in the room flickered. The lamp at the table didn't work and it was difficult for me to work.
Stayed 3 nights in Aug 2024

4/10 Poor

Aaron

Travelled with family
Disliked: Staff & service
Our room was not ready at 4pm for check-in. Took almost 2 hours for it to be ready. When you've traveled 8 hours you would like to be able to check in on time.
Stayed 2 nights in Aug 2024

6/10 Okay

Leah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

MANISH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super friendly, hotel is very beautiful and worth the stay. My girl and her friends enjoyed the pool and hot tub. We would definitely be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean. Large rooms. Great cook to order breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is one of the best hotels
Stayed 3 nights in Aug 2024

8/10 Good

Enrique

Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Pierce

Disliked: Cleanliness
Bed and mattress covered in dog hair. We left
Stayed 2 nights in Jul 2024

2/10 Terrible

Esteban

Travelled with family
Stayed 1 night in Aug 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good place , bad kids!!!!!
Great stay besides , there were a bunch a boys and girls(10) throwing a ball in the pool and hit my kids with it. I asked the front counter help to address and they did not. That evening the same kids knocked on my door and ran off. These kids ran and wondered all over the hotel . Also they stayed in the pool with there parents outside of the pool all day not supervised. Staff did little to remedy my situation.
Stayed 1 night in Jul 2024

10/10 Excellent

Loyda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
It was an amazing, beautiful place. With lots a plants, waterfall/pond with fish, a lot of sitting area, all inside, where you didnt have to stay in the room, you could sit out, eat, snack, and watch tv. Our room was clean, beds were comfortable, and very roomy. We enjoyed this place as a family. We would definitely make it out hotel to stay when we stop in Lubbock..
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good service but needs updates.
Hotel is feeling tired and out of date. Toilet in bathroom was old and not too functional. Service and breakfast offering still good, even though we didn’t eat there. Lobby and dining area seemed dark.
Stayed 1 night in Aug 2024

8/10 Good

Pam

Travelled with family
Liked: Staff & service
The Hotel is being renovated so the rooms were not the best - however the location is really good for TT stuff. I have alway loved Embassy Suites. This one is just older. After the renovation it will probably be really nice. By the way the People were great.
Stayed 1 night in Aug 2024

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Annabel

Liked: Cleanliness, staff & service
The rooms need some updating.
Stayed 1 night in Aug 2024