Comfort Suites University

2.5 star property

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Photo gallery for Comfort Suites University

Lobby sitting area
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
4927 Marsha Sharp Fwy, Lubbock, TX, 79410
  • Covenant Lakeside Hospital
    ‪2 min drive‬
  • Texas Tech University
    ‪3 min drive‬
  • Lubbock Christian University
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 King Beds

Suite, 2 Queen Beds, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

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About this property

Comfort Suites University

Hotel with free breakfast, near Maxey Park
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites University offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Refrigerators and microwaves are provided.

This Lubbock hotel provides complimentary wireless Internet access. LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Suites University gets good marks from our customers. During your stay, you'll be within walking distance of Maxey Park. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Covenant Lakeside Hospital and a few minutes from Maxey Park
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites University. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Lubbock Hotel
Comfort Suites University Hotel Lubbock
Comfort Suites University Hotel
Comfort Suites University Lubbock
Comfort Suites Lubbock
Comfort Suites University Lub
Comfort Suites University Hotel
Comfort Suites University Lubbock
Comfort Suites University Hotel Lubbock

Comfort Suites University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This room was terrible was not clean around the bed or night stands found old apple core and piece of wing or sausage meat and bed bug in restroom
Stayed 1 night in Jan 2025

8/10 Good

Noel

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub was cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Kalinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jared

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Not filthy but definitely not clean at all.
Stayed 1 night in Nov 2024

8/10 Good

Jared

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Housekeeping needs to do their job
Stayed 1 night in Dec 2024

8/10 Good

Jared

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Definitely need to reevaluate their housekeeping staff and/or procedures.
Stayed 1 night in Jan 2025

6/10 Okay

Lorena

Travelled with family
Liked: Staff & service
Breakfast was great but the room was not. The closet doorknob was broken. There was a kids toy under the bedsheet, which tells us that the sheets were probably not changed. The carpet was filthy. Overall it was okay. The breakfast made up for the poor room.
Stayed 1 night in Dec 2024

2/10 Terrible

Luis

Stayed 1 night in Dec 2024

2/10 Terrible

Ashyra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Vickie

Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Christi

10/10 Excellent

Christi

Travelled with family, Business traveller
All in all a good experience. I think there was blood on the carpet and there qasa coffe stain on the coffee area.
Stayed 1 night in Dec 2024

4/10 Poor

Kristan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The young man that check my family in was nice and the lobby looked fine. Our room was on the 3rd floor and the hallway smelled funky. Our room also had a weird smell and I had to use my car air freshener spray to make it smell better. The floors had a film on them like they were cleaned with dirty water. The walls are paper thin so we heard the cars passing on the highway all night & morning. I swear it felt like we were sleeping with the window open. We could also hear the TV from the room next door all night and morning. I’m really nervous to try the breakfast. I might just stop by somewhere local.
Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The ice bucket had mold in it so it was rendered useless on our trip. The mirror in the bathroom was cloudy, I had to clean it. The walls were missing chunks out of them in multiple places and the tub had rust in it.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and roomy room for 5.

Great for family of five with two queens and fold out sofa. Good breakfast with LOTS of choices of hot and cold items.
Stayed 1 night in Nov 2024

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great affordable hotel

Beautiful hotel, good breakfast, comfortable beds, good room size with fridge and microwave, we would definitely stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked through your website and the hotel had trouble finding the reservation. We were traveling with a group of kids. I had booked 4 rooms all under my name paid for by me, but had listed the names with the adult sponsor for each room. They tried to tell me that I did not have 4 rooms. I showed the confirmation email with proof of payment. There should be a way to find who the room was booked under easier instead of immediately stating that I "don't have" said rooms reserved.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Nov 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable and hotel was clean. Would stay again.
Stayed 2 nights in Nov 2024

4/10 Poor

Ty

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024