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Zenitude Hôtel - Résidences L'Acacia Lourdes

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zenitude Hôtel - Résidences L'Acacia Lourdes

Exterior
Seasonal outdoor pool
Fridge, microwave, stovetop, cookware/dishes/utensils
Fridge, microwave, stovetop, cookware/dishes/utensils
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Outdoor space
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100
  • House of Sainte Bernadette
    8 min walk
  • Eleanor Salon de Thé
    7 min walk
  • Lourdes Station
    15 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    17 min drive

Room options

View all photos for Standard Room

Fridge, microwave, stovetop, cookware/dishes/utensils

Standard Room

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Twin Bunk Bed OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (4/6 persons)

Fridge, microwave, stovetop, cookware/dishes/utensils

Apartment, 1 Bedroom (4/6 persons)

  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bunk Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 25 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2/4 persons)

Flat-screen TV

Apartment, 1 Bedroom (2/4 persons)

  • 37 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Studio

Fridge, microwave, stovetop, cookware/dishes/utensils

Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2

Similar properties

Room

Zenitude Hôtel - Résidences Lourdes Lorda

Kitchen
Pet-friendly
Free WiFi
Air conditioning
4.2 out of 5, Very good, (508)
The price is €64
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Zenitude Hôtel - Résidences Lourdes Lorda

About this property

Zenitude Hôtel - Résidences L'Acacia Lourdes

Lakefront aparthotel units with kitchenettes and balconies
Along with a snack bar/deli, this smoke-free aparthotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a TV in a common area are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a balcony, and a desk are among the other amenities available to guests.
Zenitude Hôtel - Résidences L'Acacia Lourdes offers 111 accommodations with complimentary toiletries. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Zenitude Hôtel - Résidences L'Acacia Lourdes. During your stay, you're just a quick walk from Museum of Miracles of Lourdes. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). Built in 2009, this comfortable aparthotel has 111 apartments on 3 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony, and a flat-screen TV
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • 6 minutes by car from Massabielle Grotto and 6 minutes from Basilica of Our Lady of the Rosary
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Zenitude Hôtel - Résidences L'Acacia Lourdes. Parking is available for a fee.

This 3-star Lourdes aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Ski

  • Snowboarding and downhill skiing nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (EUR 6 per night)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 12.90 for adults and EUR 6 for children
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Eco-friendly toiletries
  • Towels provided
  • Hairdryer (on request)

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 5 per pet per day
  • 1 total pets

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height worktop and sink
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • On the lake
  • Next to a golf course
  • Near a train station
  • In the city centre

Things to do

  • Golf nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 111 rooms
  • 3 floors
  • 3 buildings
  • Built in 2009
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

  • Pets: EUR 5 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Covered self parking fee: EUR 6 per night
  • Pet fee: EUR 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Zenitude Hôtel - Résidences L'Acacia Lourdes.

Property is also known as

Residence l`Acacia Hotel Lourdes
Résidence L'Acacia
Zenitude Hôtel-Résidences L'Acacia Lourdes House
Zenitude Hôtel-Résidences L'Acacia House
Zenitude Hôtel-Résidences L'Acacia
Zenitu HôtelRésinces L'Acacia
Résidence Zénitude L'Acacia House Lourdes
Résidence Zénitude L'Acacia House
Résidence Zénitude L'Acacia Lourdes
Résidence Zénitude L'Acacia
Zenitude Hôtel Résidences L'Acacia Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel Lourdes

Zenitude Hôtel - Résidences L'Acacia Lourdes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 230 out of 619 reviews" "
Rating 8 - Good. 247 out of 619 reviews" "
Rating 6 - Okay. 92 out of 619 reviews" "
Rating 4 - Poor. 28 out of 619 reviews" "
Rating 2 - Terrible. 22 out of 619 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Stayed 2 nights in Jul 2024

8/10 Good

Jeremiah, Ajax

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Property needs improvement
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Good location, friendly staff and great value for money
Stayed 2 nights in Jun 2024

8/10 Good

Cereneo Jr.

Travelled with partner
Liked: Cleanliness, amenities
the location is great. close to the train station and the attractions. the view in our veranda is obsolutely beautiful. we walked rhe whole time we were there. the breakfast options is a bonus. the grocery is just a block away and there's bakery nearby . the receptionist is very friendly and helpful.
Stayed 2 nights in Jun 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
Price was good but access to the Lourdes Grotto only for for young people. Very steep hill to residences.
Stayed 3 nights in May 2024

10/10 Excellent

Anthony Tien

Stayed 3 nights in Apr 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2023

10/10 Excellent

Joaquin, Lutz

Stayed 1 night in Dec 2023

6/10 Okay

Priscilla

6/10 Okay

Monica

Travelled with family
I learned my lesson for the last time about not checking to see the pool temperature … It was freezing! Also the pool closes at 7 PM every single night. The one thing that made my son and I an easy walk into our room was that the hallways are completely blacked out until you move and then a light comes on automatically. But it’s very eerie every time we have to walk to and from the elevator to our room. I will definitely stay in town closer next time, or wish I would’ve stayed at Ibis. The only reason why I didn’t was because these guys had a pool which I didn’t get to go into.
Stayed 1 night in Sep 2023

8/10 Good

Jennifer, Quebec

Liked: Cleanliness, amenities, property conditions & facilities
Grand studio très bien pensé, offrant toutes les commodités pour un séjour de plusieurs jours. Lit un peu dur. Je n'ai pas eu l'occasion d'essayer la piscine, mais semble bien.
Stayed 4 nights in Sep 2023

10/10 Excellent

Fletcher, Bath

Stayed 3 nights in Sep 2023

4/10 Poor

Yveslie

Stayed 1 night in Aug 2023

8/10 Good

Tony da

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and welcoming. The sofabed was actually comfortable and the linens were very clean. It rained the day we were there, so we didn't use the pool, but it looked very clean and spacious. There is a really nice bakery just 2 minutes walk from the hotel to the main road. Delicious croissants and hot coffee! The hotel seems well designed and situated for people visiting the nearby downtown and Sanctuary of Our Lady which is just 15 minute walk away ... Lots of shopping and food. We really liked Casa Italia and Au Roi Albert for dinner. Would stay there again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Kevin

Travelled with family
We arrived exhausted late at 9:30pm due to horrible Paris traffic. We did not understand the Zenitude email because it was in French so we’re surprised to be locked out.After trying the emergency number many time a Zenitude employee did not help. We were left stranded with no apologies or refund, just excuses! With the help of 5 Lourdes Good Samaritans we finally were helped by Hotel Raissy and Astrid who I highly recommend. Hotel Zenitude was cruel to us!!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Samia

Liked: Cleanliness, property conditions & facilities
Close to the Cathedral, can walk to there. Plenty of parking, clean bedroom, sturdy furniture, excellent mattress. Very friendly staff. Highly recommend it.
Stayed 1 night in Mar 2023

6/10 Okay

John

Stayed 3 nights in Mar 2023

10/10 Excellent

Victoria

Liked: Cleanliness, amenities
It doesn’t take that long to walk to the Sanctuary from hotel. I really enjoyed my stay, specially during the off season. There is no line to compete to go to the grotto or fill the bottle with spring water. Good luck in the summer time. Always remember to spend time in adoration, located at the Crypt, behind the giant crown.
Stayed 6 nights in Feb 2023

10/10 Excellent

Hortensia, WARRENVILLE

Stayed 1 night in Dec 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, room comfort
Good place to stay
Not too close to the Basilica but it’s ok for a bit of walk exercise 😁. Staff in the reception were friendly. The place is excellent to comfort.
Stayed 3 nights in Oct 2022

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jul 2022

6/10 Okay

BKR Kris

Travelled with group
Disliked: Cleanliness, room comfort
Needs AC
These are studio rooms so you are basically sleeping on a sofa, towels were dirty and the pool was way too small for the size of the complex with very limited sun loungers, there is also no AC and in 38oC this was a killer, there were also a lot of mosquitos at night. Appartments were also noisy being right next to a main road.
Stayed 2 nights in Jul 2022

6/10 Okay

Josephine

Stayed 3 nights in Jun 2022

10/10 Excellent

Tomas

Liked: Cleanliness
Good stay
Great location,clean and value for money
Stayed 1 night in May 2022

10/10 Excellent

Antonette

Stayed 3 nights in Apr 2022