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Hotel Panorama

4.0 star property

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Photo gallery for Hotel Panorama

Minibar, in-room safe, desk, blackout curtains
Exterior
Suite
Lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
11/13 Rue Sainte-Marie - BP85, Lourdes, Hautes-Pyrenees, 65103
  • Porte St-Joseph
    ‪1 min walk‬
  • Basilica of St. Pius X
    ‪3 min walk‬
  • Stations of the Cross
    ‪4 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪14 min drive‬

Room options

View all photos for Double Room with Balcony

Minibar, in-room safe, desk, blackout curtains

Double Room with Balcony

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

View all photos for Twin Room

View from room

Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Single Room, Balcony, City View

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple room with balcony

Triple room with balcony

Triple room with balcony

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

Hotel Panorama

Hotel with a 24-hour front desk, steps from Basilica of St. Pius X
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Hotel Panorama offers 106 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Lourdes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Panorama. During your stay, you're just a quick walk from Basilica of the Immaculate Conception. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at Le Panorama, a buffet restaurant that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Steps from Basilica of St. Pius X and 6 minutes by foot from Massabielle Grotto
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hotel Panorama. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This 4-star Lourdes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Le Panorama - This buffet restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: EUR 17 for adults and EUR 8.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Le Panorama

Things to do

  • Access to nearby indoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (323 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • In-room accessibility
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 36-cm TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between October 20 and February 4.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Panorama Lourdes
Panorama Lourdes
Hotel Panorama Hotel
Hotel Panorama Lourdes
Hotel Panorama Hotel Lourdes

Hotel Panorama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 503 reviews
Rating 8 - Good. 170 out of 503 reviews
Rating 6 - Okay. 70 out of 503 reviews
Rating 4 - Poor. 14 out of 503 reviews
Rating 2 - Terrible. 7 out of 503 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

MIchael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food service was treble and very disappointing, was given cold onion soup, pizza was awful, the lady serving us was nice but everything from the get go wasn’t professional. I was served wrong soup to start with(soup of the day which I didn’t order) secondly it took more 30 minutes to get my food while my wife finished her salad, thirdly both my pizza and onion soup served the same time. I was so disappointed but the front desk staff was excellent and professional. I will never eat in that restaurant if I ever come back to Lourdes.Dr.Mike
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panorama. Great hotel. Great location.
Stayed 4 nights in Nov 2024

8/10 Good

Tissa

Stayed 3 nights in Oct 2024

6/10 Okay

Raji

Stayed 4 nights in Oct 2024

10/10 Excellent

Glory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and hotel, however the elevator needs more maintenance It’s been a wonderful stay
Stayed 3 nights in Oct 2024

8/10 Good

Cora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

clemente

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Uyen

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Martin, El Paso

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge on us for two room but they gave us only one
Stayed 1 night in Oct 2024

8/10 Good

clemente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s dated but clean bed sheets and towels, bathroom separate from toilet w/ bidet, electric kettle provided, staff very friendly and accommodating esp we left early for the train station and will miss our breakfast so Leo at the front desk requested the kitchen that we can have our breakfast at 530 am we arrived at 5am and the gentleman, sorry I forgot his name opened the breakfast hall for us, thank you very much Sir! It has elevator too! Thank you all!
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit to Lourdes and my stay at the Panorama hotel could not have been better. The staff were so helpful and friendly - Veronique and Daria especially. The location is perfect for visiting the Sanctuaire and there are lots of shops, restaurants, cafés, etc very close to the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jehan

Travelled with family
Liked: Cleanliness, staff & service
Lovato
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosana

Liked: Cleanliness, property conditions & facilities
Very Nice staff and place.
Stayed 2 nights in Sep 2024

8/10 Good

Frederick

Travelled with family
Liked: Staff & service, property conditions & facilities
Booked 2 rooms with the balcony and panorama view. My room was nice and clean enough, but a beetle fell on my head from the vents from the AC. The second room had a very strong old people smell that didn't go away. But its an old hotel with lots of old and sick people visiting the area so its understandable; the elevators was big,clean, and working. I see house keeping cleaning everyday and in the hallway. The location was perfect close to the grotto and main strip of shops. I would stay again. Thanks
Stayed 2 nights in Aug 2024

8/10 Good

Moushumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Hector, Valley Stream

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Desperate need of improvement on the room carpet very stained and bathroom funky smell people on front desk make lose my train ride I did ask 2 hours prior for a taxi they never told me for some reason they cancel very bad communication
Stayed 2 nights in Aug 2024

6/10 Okay

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love that the hotel is next door to the gate into the Lourdes Sanctuary, lots if food and shops around, very profesional staff , helpful and welcoming, the room was clean but the stains in the carpet and the A/C not working properly shows it needs some attention, besides that we were very happy.
Stayed 3 nights in Aug 2024

6/10 Okay

Denis Ching Sem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is in a fantastic location, and while the rooms are somewhat dated, they are still comfortable. Unfortunately, the hotel parking was full when we arrived, but there is a public parking lot just a few minutes away. The only drawback was that housekeeping service was quite late in the day. On one occasion, our room wasn't made up until 7 pm, even after we requested service because they hadn't come earlier.
Stayed 3 nights in Aug 2024

10/10 Excellent

diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Everything was in point.
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Wonderful hotel 2 mins walk to Lourdes Sanctuary. Great restaurants and front desk service. Good size room. Would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamaica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and assisted us in getting a transport to airport.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing about this place are the staff. We had an issue with our window in one of the family rooms on the 6th floor and staff rehoused us for the night and the window was fixed the next day. Our room was clean and spacious for a family room. Perfect location, Close to the Grotto. Stafg arrranged our transport to the airport. Recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here 4 times, very convenient and clean. Close to everything and staff friendly.
Stayed 7 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive, room very clean comfortable. Definitely location was superb. Right at entrance of Lourdes, and center of all other gifts stores and restaurants
Stayed 3 nights in Jul 2024