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Hôtel de la Vallée

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel de la Vallée

Front of property – evening/night
Premium Double Room
Lobby lounge
Bar (on property)
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
28 rue des Pyrenees, Lourdes, Hautes-Pyrenees, 65100
  • Lourdes Covered Market
    4 min walk
  • Château Fort de Lourdes
    4 min walk
  • Château Fort Pyrenean Museum
    4 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    18 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Hôtel Alliance Lourdes

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (260)
The price is €64
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hôtel Alliance Lourdes

About this property

Hôtel de la Vallée

Hotel with a restaurant, near Massabielle Grotto
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.
Hôtel de la Vallée offers 43 accommodations with hair dryers and complimentary toiletries. 22-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hôtel de la Vallée, you're just a quick walk from Lourdes Covered Market. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 258 square feet (24 square meters) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hôtel de la Vallée. For a fee, parking is available.

This 3-star Lourdes hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Hôtel de la Vallée has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (EUR 8.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 6.00-9.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (258 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • 3 steps to reach property
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 22-inch LCD TV
  • Premium channels
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 5:30 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.

Renovations and closures

The property is closed between December 14 and April 2.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
  • Weight limit: 11 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6.00 to 9.00 per person
  • Covered self parking fee: EUR 8.00 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.00 per night
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel De La Vallee Lourdes
de la Vallée
Hôtel de la Vallée
Hôtel Vallée Lourdes
Vallée Lourdes
Hôtel de la Vallée Hotel
Hôtel de la Vallée Lourdes
Hôtel de la Vallée Hotel Lourdes

Hôtel de la Vallée Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 162 reviews" "
Rating 8 - Good. 59 out of 162 reviews" "
Rating 6 - Okay. 12 out of 162 reviews" "
Rating 4 - Poor. 2 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very friendly owners and staff. We had breakfast as dinner at the hotel on different days and it was very good. Room was good. Separate bathroom and toilet, which was very convenient.

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. It’s an easy walk to the Lourdes candlelight procession and churches. Make sure to take the elevator instead of walking the entire way! (Ask front desk to find out where it is :) ). Actual coffee cups in the rooms and fantastic bamboo toothbrushes! Breakfast was good and staff extremely accommodating and helpful. HIGHLY RECOMMEND
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Central, and not far from the Grotto, quiet area.
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay!
Hotel is easy to get to and close to the local restaurants. Pizza nearby was amazing!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating for our late 9:30pm check in and a very cheerful Thierry greeted us upon arrival. Their buffet breakfast was fantastic, their swiss cheese and ham on croissant was incredible. Lots of other choices, coffee was so good, i probably drank a whole carafe of it. Xavier was very happy to serve us early breakfast as we need to go out early for our trip to Toulouse and Barcelona. Can not say enough of this hotel. Great choice for us. Highly recommended.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. Room basic, but very clean and comfortable. Would recommend and would stay here again.
Stayed 4 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having stayed there before we were happy to return and whilst a little basic met all our needs. Well positioned and realistically priced . Excellent breakfast available.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Andrea, Ottawa, Canada

Liked: Staff & service
Close to the Grotto, parking inside. Breakfast is fine and price is reasonable
Stayed 1 night in Jul 2018

10/10 Excellent

Sylvie, Buckingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming hotel near Sanctuary, train station and t
all within reach and the air conditionain was a bonus in this canicule
Stayed 2 nights in Jul 2018

10/10 Excellent

Daisy, Wembley

Liked: Cleanliness, staff & service, room comfort
Very helpful and good listener.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Very friendly staff. Decent location - walk-able to the grotto. I wish I would have stayed more than one night.
Stayed 1 night in Oct 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our short stay
A friendly smaller hotel that has everything you need for a good value stay in Lourdes. Just a 10-15 minute walk from The Sanctuary yet in a quiet area of town. We also took a pleasant 20 minute stroll to the Funiculaire du Pic du Jer though there is also a bus stop near the hotel.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located for our trip. We also took advantage of the dinner special which ended up being a pleasant surprise. The food and wine was very good.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, comfortable, clean and friendly
A very comfortable and quiet room. Very friendly staff. Close to the centre of Lourdes.
Stayed 1 night in Jul 2017

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean with a Great Staff
The hotel was clean and the staff was very accommodating. This is a family run hotel and brothers Thierry and Xavier were very helpful in giving directions and advising us on the best way to get around town. The night manager Kamel who also very nice and accommodating. The hotel is about a 15 walk to the Lourdes Santuaries and Grotto but also only a 5 minutes walk to the center of town. I would recommend this property if you're visiting Lourdes.
Stayed 2 nights in Jul 2017

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lourdes
Good hotel clouse to the action in Lourdes. Great secure parking on-site for our Harley, friendly staff and good prices.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great position
great spot to stay in Lourdes. out of the hussle & bustle but close enough to walk to all with great restaurants nearby.
Stayed 2 nights in Jun 2017

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe 2017
The place was very clean, the attendant was very hel[ful giving directions.

10/10 Excellent

Liezl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights and we loved our stay! The room is spacious and staff were real helpful and nice. The hotel is about a 10 minute walk to the Grotto and a few minutes walk to restaurants. Lourdes is a small town so can practically walk to anywhere from the hotel.

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super visit
The Reception was welcoming. We arrived on a Monday with most eateries closed, especially since it is not yet the high season. We were given a map of the local area and a couple of restaurants close by were recommended to us. The one we chose was excellent. ROOM: The room was sufficiently large with a shower room and a separate toilet. Everything was very clean. The room has an airconditionner but since the window could be opened we did not need the A/C. The bed is comfortable and the extra pillows were appreciated. Only comment on the room would be that the cleaning staff should be better trained to make the bed professionally - pulling the duvet cover haphazardly over the pillows does not give the impression of a 3** property. Having said that, one girl did do a better job of making the bed than the other. DINING Unfortunately they do not seem to have a proper restaurant setup. We found the menu offering of an omlette for dinner too simplistic. We would have liked to eat in as I fell and suffered a bad ankle sprain but were forced to look elsewhere for better choice. Hopefully this is just a temporary issue. ACCESS TO THE GROTTO Situated on an incline it was easier going to the Grotto than returning, so finding out that there is an elevator nearby to avoid the walk uphill after my fall was a relief. It is an easy walk to the Grotto for anyone who can walk without help. BOTTOM LINE : It was an enjoyable stay and would return.

6/10 Okay

Edward F

Disliked: Staff & service
No, not this one.
Ordinary, at best, and lacking good service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in center of town
Really like the room. Walking distance from the shrine, close to the center of town. Great helpful staff. Room was specous and well lit. Have nothing negative to say about our experience.