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 Lourdes •1 Room
 Lourdes • 1 Room
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Hôtel Astrid

4-star property
5 Place de la Merlasse, Lourdes, Hautes-Pyrenees (01) 562 1066
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3.5 out of 5
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See all 2 ebookers Reviews

"We requested cleaning staff return in15 mins on one occasion or when convenient, as i was in the shower. We realised language might be a barrier, so ... " More

By a verified traveller on Sun 01 Oct 2023

Points Of Interest

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Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Adjoining room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hôtel Astrid, you're just a quick walk from Basilica of the Immaculate Conception. Free wired Internet, a restaurant and a bar are available.

  • Free wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Basilica of St. Pius X and 5 minutes on foot from Stations of the Cross
  • Pets welcome for a fee

Hôtel Astrid ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hôtel Astrid

Everyone (1) Family (1)
3 out of 5
We requested cleaning staff return in15 mins on one occasion or when convenient, as i was in the shower. We realised language might be a barrier, so also asked reception to pass on message. They said they would, when we returned in the evening the cleaning had not been done. We were unable to open safe on our last night with our code, tried to phone reception but phones turned off. Got dressed and went down to reception( needed our passports etc) as we were leaving early in the morning. The night porter was very nice but unable to help as he didn't know where master key was, a couple off hours later he found it and opened the safe. This saga went on from around midnight to 2 or 3 a.m. Needless to say it was a very stressful situation.

Posted by on 1 Oct 2023

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4 out of 5
Gut

Posted by on 8 Apr 2024

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Comment from Hotel Management

17 Apr 2024 by The reception.

Dear sir, We are delighted that your stay went well;We hope to see you again during a next stay,Best regards,

About the Hôtel Astrid

Location 5 Place de la Merlasse, Lourdes, Hautes-Pyrenees 65100

Renovations + Closures

The property is closed between 23 October and 8 February.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Wired Internet is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Hôtel Astrid. This 4-star Lourdes hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 10 levels
  • Conference rooms
  • Built in 2012
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Lourdes Station (2 km / 1.2 mi)

Room Amenities

Hôtel Astrid offers 114 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 106-cm LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower and toilets with an electronic bidet. This Lourdes hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining
  • LED television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Hôtel Astrid has a restaurant on site.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per accommodation, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astrid Lourdes
  • Hôtel Astrid
  • Hôtel Astrid Lourdes
  • Hôtel Astrid Hotel
  • Hôtel Astrid Lourdes
  • Hôtel Astrid Hotel Lourdes

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.