Hyatt Place Louisville East

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Louisville East

Seasonal outdoor pool
Lobby
Bar (on property)
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym

Explore the area

Map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Oxmoor Center
    4 min drive
  • IceLand Sports Complex
    5 min drive
  • Southeast Christian Church
    6 min drive
  • Louisville, KY (LOU-Bowman Field)
    9 min drive

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Louisville East

Louisville hotel in Jeffersontown with free breakfast and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they enjoy the free breakfast at Hyatt Place Louisville East. During your stay, you'll be within walking distance of Hurstborne Shopping Center. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from Louisville Mega Cavern and 15 minutes from Kentucky International Convention Center
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Louisville East offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 1170 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Louisville East also features concierge services, laundry facilities, and a convenience store. Parking is available for a fee.

This Louisville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Louisville East has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Conference space (1170 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 64
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 13 and close October 01.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1003 reviews" "
Rating 8 - Good. 258 out of 1003 reviews" "
Rating 6 - Okay. 132 out of 1003 reviews" "
Rating 4 - Poor. 69 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trena

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Let me start off by saying, Evan the assistant manger is a total jerk. The other staff that work under him were wonderful. The one star rating is for YOU EVAN. Don’t be so rude to your guests and then go in the back and talk about them like I can’t hear you!!!!!!! There was blood on my pillow and shower curtain. The breakfast literally was watery eggs. They were charging people $200 a night to stay in something that I could have cleaned better if I would have just took 3 minutes. Like I said Katelyn, I think the other guys name is Zach, Casey and another woman with the name starting with an M were great but good god, I feel bad for that staff having to work for such a rude person like Evan. Evan. You are the reason for the bad stay. You are the reason why we left and you are the reason we won’t be back. To top it off, I left a message for the GM and never received a message back. DO BETTER MANAGEMENT. Your staff is really trying to hold it together for you but there’s not much they can do when management doesn’t give a SH**
Stayed 3 nights in Sep 2024

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

anis

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very rude. even after request no cleaning service. room air conditioner is too noisy. Not enough staff. receptionist came to change bed sheet after long argument there was no staff. one person is taking care of all after 8.00pm no manager available
Stayed 2 nights in Sep 2024

8/10 Good

Sue

Stayed 2 nights in Sep 2024

10/10 Excellent

jaleelah

Stayed 2 nights in May 2024

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Travelled with family
Clerk at registration desk, Casey, was extremely helpful. Her positive personality made for a pleasant trip!
Stayed 1 night in Sep 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing from the start. Super polite and professional!
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only negative part of the experience was $20 to park while staying there two nights. besides that everything was great.
Stayed 2 nights in Sep 2024

6/10 Okay

Kristina

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok. Could use some updating, repairs, and a deep clean. The bathroom was terrible. The toilet and shower are in their own room which could be nice but it was so small you couldn't even close the door if the toilet lid was down. It also wasn't the cleanest. I probably wouldn't stay here again since there are alot of other options in the area.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is very friendly, are check in was so easy, are stay was okay. The only thing that I don't liked was the bathroom, it's to small and the ceiling needs some work, also the vent wasn't working
Stayed 3 nights in Aug 2024

10/10 Excellent

Hayley

Stayed 1 night in Aug 2024

10/10 Excellent

Rich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Good breakfast! Friendly atmosphere. Very courteous staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Louisville East location
Great check in experience. Room was clean and comfortable. Quiet!
Stayed 3 nights in Aug 2024

8/10 Good

Stacie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kind and responsive staff. Great breakfast!
Stayed 2 nights in Aug 2024

8/10 Good

Maher

Stayed 2 nights in Aug 2024

10/10 Excellent

Tharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Kaisey
The service made the trip front desk was wonderful. Kaisey made the trip memorable. It was my daughter’s birthday she made so special. Made us feel like we were home.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cherith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and my room was clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kahsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and very convenient for walking my dog from the first floor.
Stayed 1 night in Aug 2024

2/10 Terrible

Bary

Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice area with shops nearby. Rooms are spacious as you can expect from a Hyatt Place. Carpets need very deep cleaning to bring back to new again. Either deep cleaning or replace the carpets with hard floors to bring back a fresh feel. Staff are friendly and the overall stay was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & loved the room set up with coych & extra area. Great breakfasts.
Stayed 2 nights in Aug 2024