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Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

Exterior
Point of interest
Standard Room, 2 Queen Beds
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
1325 South Hurstbourne Parkway, Louisville, KY, 40222
  • Oxmoor Center
    ‪5 min drive‬
  • Southeast Christian Church
    ‪6 min drive‬
  • Mall St. Matthews
    ‪8 min drive‬
  • Louisville, KY (LOU-Bowman Field)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Louisville East

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1003)
The price is €98
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hyatt Place Louisville East

About this property

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

Suburban Louisville hotel in Jeffersontown with free parking
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Holiday Inn Louisville East - Hurstbourne, an IHG Hotel offers 187 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. During your stay, you'll be close to Oxmoor Center. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Winners Circle Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • 5 minutes by car from Oxmoor Center and 8 minutes from Mall St. Matthews
  • Free local-area shuttle service
  • Dogs welcome for a fee
Holiday Inn Louisville East - Hurstbourne, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 22000 square feet (2044 square meters) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. A free area shuttle within 5 miles is available. Self parking is free.

This 3-star Louisville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.
Winners Circle Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 5 miles

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: USD 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space (22000 square feet)
  • Meeting rooms - 12

Outdoors

  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Hand-held shower head
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne, An Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East - Hurstbourne, an IHG Hotel Hotel

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 231 out of 590 reviews" "
Rating 8 - Good. 184 out of 590 reviews" "
Rating 6 - Okay. 89 out of 590 reviews" "
Rating 4 - Poor. 52 out of 590 reviews" "
Rating 2 - Terrible. 34 out of 590 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Youngyeon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staffs were unkind. . . Very expensive for its quality
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 1 night in Sep 2024

10/10 Excellent

Daphne

Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Marion, Stockbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Big and slot space, I'm an OTR truck driver and come through Louisville a lot so i stay here ,but now I seen homeless people coming out of the bushes on property &they are breaking into people cars
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
1/5
Rooms not very clean. Hotel outdated. Sheets felt gross.
Stayed 3 nights in Sep 2024

6/10 Okay

Alexzandria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was nice. The towels in the bathroom were very old and had tears in them and there was only enough towels for one person in a 2 guest room. The staff was wonderful. But there are some aspects like the cabinets are warped and outdated and towels being really old that made this stay not as perfect as I had originally expected.
Stayed 2 nights in Sep 2024

4/10 Poor

Suad

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Tejaswi Devi

Stayed 3 nights in Sep 2024

2/10 Terrible

Kathleen

Stayed 1 night in Sep 2024

4/10 Poor

Harvey

Stayed 5 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Won't stay here again
Breakfast was gross & had a big, red "C" hanging on the wall from the health department. Our room was musty & humid. Bed sheets stuck to me at night. Our feet were black from walking around in our room. Couldn't get to the fridge bc the cabinet door was stuck. Pool is tiny and had maintenance men working in the ceiling.
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent except the WiFI connection. I couldn't connect my tablet or laptop to the WiFi
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 5 nights in Jun 2024

4/10 Poor

Jacob

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The window in my room faces the lobby. Towels were horrible. Breakfast was not good. My a/c was not working and I woke up to it being 76 degrees in my room. Staff was short and seemed annoyed. The only staff member that greeted me was the very nice lady changing the trash by the elevators. Not worth it. I will not back.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jun 2024