Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

Exterior
Suite, 1 Bedroom
Exterior
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
506 W Spring St, New Albany, IN, 47150
  • KFC Yum Center
    ‪8 min drive‬
  • Whiskey Row
    ‪8 min drive‬
  • Derby Dinner Playhouse
    ‪10 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(16 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

Hotel in New Albany with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, a business center, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Holiday Inn Express New Albany - Louisville NW, an IHG Hotel offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express New Albany - Louisville NW, an IHG Hotel. During your stay, you'll be within walking distance of Ohio River. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 8 minutes by car from Kentucky International Convention Center and 8 minutes from KFC Yum Center
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Holiday Inn Express New Albany - Louisville NW, an IHG Hotel also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The host will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Albany - Louisville NW, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Holiday Inn Express New Albany - Louisville NW, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 618 reviews" "
Rating 8 - Good. 179 out of 618 reviews" "
Rating 6 - Okay. 81 out of 618 reviews" "
Rating 4 - Poor. 55 out of 618 reviews" "
Rating 2 - Terrible. 59 out of 618 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

VICKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nathan

Stayed 1 night in Oct 2024

6/10 Okay

KRISTI

Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place- clean, comfortable, and wonderful staff.
Stayed 1 night in Oct 2024

8/10 Good

Jolene

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were extremely nice and helpful!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ronn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to interstate.
Stayed 1 night in Sep 2024

2/10 Terrible

Sharon, Riverside

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a suite with a separate room area with pull out couch for my son to sleep in. When I went up to our room it was just a single room. The front desk person said it was Expedias fault for the pictures being wrong. When I asked if I could just pay for an upgrade they said they were all sold out. Absolutely insane, worst stay of my life.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Room was well maintained. Solid breakfast
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just bad!
Never actually stayed here. When booking this room the system bumped me to the next day and I needed that night. Front desk wouldn't pick up the phone.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Rita Buscher

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Albany is a quaint little town just across from Louisville. The hotel was clean, close to places to eat and the staff was very nice and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Sally A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Marcey

Stayed 3 nights in Aug 2024

10/10 Excellent

Tonya

Stayed 1 night in Aug 2024

10/10 Excellent

david

Travelled with family, Business traveller
Awesome breakfast especially for middle of the week. Just about everything you can think of to eat. Our commode had to be primed on EVERY flush to fill with water . I feel it was messed up before we rented the room. We told them when we checked out . We didn’t th
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Travelled with family
Liked: Amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Jim

Liked: Cleanliness
No response to complaint about window blind being broken. Had to fix my self
Stayed 1 night in Aug 2024

8/10 Good

Kurt

Travelled with group
Liked: Cleanliness, staff & service
Slks
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, indoor pool and gym
Stayed 2 nights in Aug 2024