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Hilton Garden Inn Louisville/Northeast

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Louisville/Northeast

Beach
Point of interest
Lobby
Point of interest
Casino

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
9850 Park Plaza Ave, Louisville, KY, 40241
  • Paddock Shops
    2 min walk
  • The Summit Shopping Center
    4 min walk
  • Chamberlain Pointe Shopping Center
    16 min walk
  • Louisville, KY (SDF-Louisville Intl.)
    22 min drive

Room options

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Living area

Suite, Accessible

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard

Premium bedding, desk, laptop workspace, iron/ironing board

Standard

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing) | Living area

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Living area

Deluxe Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hilton Garden Inn Louisville/Northeast

Pet-friendly Louisville hotel connected to a shopping center, steps from Paddock Shops
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Louisville/Northeast offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Louisville/Northeast. During your stay, you'll be connected to a shopping center, and just a quick walk from Paddock Shops. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Steps from Paddock Shops and 11 minutes by car from Mall St. Matthews
  • Cats and dogs welcome for a fee
Hilton Garden Inn Louisville/Northeast offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. The business-friendly Hilton Garden Inn Louisville/Northeast also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
The Pavillion Lounge - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 13.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Great American Grill
  • The Pavillion Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3003 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Hilton Garden Inn Louisville/Northeast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 97 reviews" "
Rating 8 - Good. 24 out of 97 reviews" "
Rating 6 - Okay. 6 out of 97 reviews" "
Rating 4 - Poor. 2 out of 97 reviews" "
Rating 2 - Terrible. 3 out of 97 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I purchased 2 rooms for my brother and his family. They were so impressed with their rooms, how clean the facility and the incredible staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lora, Zephyrhills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and nice showers. Breakfast buffet available for a fee. They have a bar and some grabs d go items to purchase.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this place. Great little bar and bartender. And felt very safe as a single female. Nice folks all the way around
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but slow running water
Room was comfortable and location was convenient for my business meetings. The bathroom faucet needs serviced as water barely trickled out of the hand sink. Other than that it was a fine stay.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a quick overnight on a thru-trip. Positive experience … desk agent on check in was delightful and professional. Location is terrific as it is an easy walk to several good quality restaurants and a nice outdoor mall. It looks like there have been some room updates in the recent years. Room was well laid out and had everything we might need. Some rust/mold staining (limited but noticeable) in the bathroom (toilet bowl, shower) … but clean overall. Workout room had plenty of equipment but the TV as not working properly. We did not dine in the hotel, although the area was nice. Thanks for a nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not included $14
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
It was a good stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Acceptable
Stayed for a few nights during the software crash. Only had one key available for the room but we made it work. The staff were overwhelmed, and we did have to go down to keep asking for a crib etc. Felt like we were putting them out a little. There was a lot going on though. The tub and grout had moldy spots that were gross for giving little kids baths. Overall it was clean though. Breakfast is not free, so that wasn't family friendly. Had company at the nice pool area, and it was great.
Stayed 2 nights in Jul 2024

8/10 Good

Justin

Stayed 1 night in Jun 2024

2/10 Terrible

Rachael-Don

Travelled with family
Disliked: Cleanliness
We arrived late Friday night and our 1st room was dirty was never cleaned. Bathroom was disgusting. 2nd room was ok we were exhausted . Woke up to charges on our credit card. Second night more charges to our credit card. Went to use the shower and the handle fell on my foot. We went down for coffee and breakfast and were told it was $13.99 for breakfast. We went elsewhere. We had a double room the last night we pulled the covers off the other bed and there was blood stains on the comforter.
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kimberly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Carike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location good, free parking and good restaurants near by
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jun 2024

10/10 Excellent

Sukhjinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Carina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and sufficient
Stayed 1 night in Mar 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, room comfort
Felt more like a Super 8
4 guests & we only had 3 towels. Asked for room to be cleaned as we had a lot of trash and it wasn't on the 1st night. Cleaned on the 2nd night. Found ants on the carpet. Lost my wallet (which was totally my fault) and someone turned it into the front desk. Front desk never notified me. Most hotels have a continental breakfast included with your stay. Not this hotel. Expected more from the Hilton name. My issue is with the hotel, not Hotel.com
Stayed 3 nights in Jun 2024