Hilton Garden Inn Louisville/Northeast

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Louisville/Northeast

Beach
Point of interest
Lobby
Casino
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
9850 Park Plaza Ave, Louisville, KY, 40241
  • Paddock Shops
    ‪2 min walk‬
  • The Summit Shopping Center
    ‪4 min walk‬
  • Chamberlain Pointe Shopping Center
    ‪16 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪22 min drive‬

Room options

Room, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Accessible

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Standard

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Louisville/Northeast

Pet-friendly Louisville hotel connected to a shopping center, steps from Paddock Shops
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Louisville/Northeast offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Louisville/Northeast. During your stay, you'll be connected to a shopping center, and just a quick walk from Paddock Shops. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Steps from Paddock Shops and 11 minutes by car from Mall St. Matthews
  • Cats and dogs welcome for a fee
Hilton Garden Inn Louisville/Northeast offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. The business-friendly Hilton Garden Inn Louisville/Northeast also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
The Pavillion Lounge - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 13.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Great American Grill
  • The Pavillion Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3003 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from January 20 2025 to January 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Hilton Garden Inn Louisville/Northeast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 114 reviews" "
Rating 8 - Good. 29 out of 114 reviews" "
Rating 6 - Okay. 8 out of 114 reviews" "
Rating 4 - Poor. 2 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Disliked: Property conditions & facilities
The people were very nice and accommodating however the first room had sheets that were stained and the second room was about a clean as a motel 8.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emily, Caneyville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy & staff was very friendly. Had a good selection of snacks to buy. Room was nice. Tub could have been a little cleaner. Beds are comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily, Caneyville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant lobby and dining spaces, spacious, clean rooms.
Stayed 3 nights in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel but was overbooked. We reserved a 2 queen beds accessible room for my elderly mother and I and got a king bed instead. It was late and no other rooms were available. I was happy that the staff brought up a rollaway bed quickly, but of course the bed was no substitute for a queen or a good night sleep.
Stayed 1 night in Oct 2024

6/10 Okay

Natasha

Stayed 1 night in Sep 2024

8/10 Good

Vince

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

JOLENE, Lake Mills

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to outer loop with plenty of restaurants and shopping in walking distance
Stayed 1 night in Sep 2024

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet the first night, but noisy the second. Would highly recommend some bumpers or deafening for room doors - very noisy when not caught when closing. Lots of 7 AM slamming. Doors seem to be very heavy and close quickly/
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon BURKETT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Grif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I purchased 2 rooms for my brother and his family. They were so impressed with their rooms, how clean the facility and the incredible staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lora, Zephyrhills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and nice showers. Breakfast buffet available for a fee. They have a bar and some grabs d go items to purchase.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this place. Great little bar and bartender. And felt very safe as a single female. Nice folks all the way around
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but slow running water
Room was comfortable and location was convenient for my business meetings. The bathroom faucet needs serviced as water barely trickled out of the hand sink. Other than that it was a fine stay.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a quick overnight on a thru-trip. Positive experience … desk agent on check in was delightful and professional. Location is terrific as it is an easy walk to several good quality restaurants and a nice outdoor mall. It looks like there have been some room updates in the recent years. Room was well laid out and had everything we might need. Some rust/mold staining (limited but noticeable) in the bathroom (toilet bowl, shower) … but clean overall. Workout room had plenty of equipment but the TV as not working properly. We did not dine in the hotel, although the area was nice. Thanks for a nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024