Hilton Garden Inn Louisville Mall of St. Matthews

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Louisville Mall of St. Matthews

Bar (on property)
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Snack bar
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pool
  • Breakfast available

Explore the area

Map
400 Sherburn Lane, Louisville, KY, 40207
  • Mall St. Matthews
    3 min walk
  • Baptist Hospital Louisville
    20 min walk
  • Oxmoor Center
    3 min drive
  • Louisville, KY (LOU-Bowman Field)
    7 min drive

Room options

Room, 2 Queen Beds (Drinks & Snacks)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 38.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 38.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Louisville Mall of St. Matthews

Pet-friendly hotel with a 24-hour fitness center connected to a shopping center in Louisville
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
Hilton Garden Inn Louisville Mall of St. Matthews offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Louisville Mall of St. Matthews. During your stay, you'll be connected to a shopping center, and just a quick walk from Mall St. Matthews. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at The Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Mall St. Matthews and a 2-minute drive from Baptist Hospital Louisville
  • Pets welcome for a fee
Hilton Garden Inn Louisville Mall of St. Matthews offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Louisville Mall of St. Matthews. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Louisville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 9:00 AM.
The Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 3.87 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–9:00 AM: USD 16 for adults and USD 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Pool gate

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2000 square feet)
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 for adults and USD 8 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Louisville Mall St. Matthews Hotel
Hilton Garden Inn St. Matthews Hotel
Hilton Garden Inn Louisville Mall St. Matthews
Hilton Garden Inn St. Matthews
Hilton Garden Inn St Matthews
Hilton Garden Inn Louisville Mall of St. Matthews Hotel
Hilton Garden Inn Louisville Mall of St. Matthews Louisville

Hilton Garden Inn Louisville Mall of St. Matthews Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 526 out of 703 reviews" "
Rating 8 - Good. 128 out of 703 reviews" "
Rating 6 - Okay. 29 out of 703 reviews" "
Rating 4 - Poor. 8 out of 703 reviews" "
Rating 2 - Terrible. 12 out of 703 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kirk

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Heath, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Stayed 1 night in Aug 2024

10/10 Excellent

yaineri

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Close to lots of restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

John, Lakeside Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of everything.
Stayed 1 night in Aug 2024

6/10 Okay

Delphine, Louisville

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Good: - Wonderful location near the mall, Whole Foods and highway - Parking big enough to find a spot - Staff very sweet - Big room for parents with a stroller / child to run in the room, or for someone with a wheelchair Bad: - Not clean. My daughter white socks were brown every day after walking around in the room. I could see hair in the shower upon arrival. Microwave had spot of food. - Housekeeping is bad. I was surprised to see my room not being cleaned and heard from the hotel that they do housekeeping only every other day. I asked them to at least come to change the trash bag every day as my daughter uses diapers and the smell is not great. They came while I was out and put two huge trash bags in my room for me to take care of it but they did not remove the trash filled with the diapers of both previous days. The floor was dirty. They brought me a broom for me to clean it but did not get the clue that they should do the housekeeping. - Breakfast buffet is not worth it. $16 for a very small buffet which lack variety. - No restaurant on Sunday and Monday. The rest of the time it’s open but not good at all. More like fast food. - Not even a bottle of water offers upon arrival. Each small bottle is $3. - Only 1 elevator working. Wasted time waiting on elevator also shared with housekeepers/their huge cart, and they have priority. - Too expensive for what’s is provided. Other very famous hotels downtown are much better/cleaner (same cost) if parking not required.
Stayed 4 nights in Aug 2024

10/10 Excellent

wallace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice
Stayed 2 nights in Aug 2024

10/10 Excellent

fitsum

Stayed 1 night in May 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Room was clean, comfortable Bed and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice clean, quiet and friendly service
Stayed 1 night in Aug 2024

10/10 Excellent

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, clean & comfortable beds!
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! I stayed here one night while driving across the country and it was a great place to stay. Clean, well-lit parking lot, amenities and shopping centers nearby. The room was perfectly clean and comfortable. Would stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

John B

Travelled with partner
Liked: Amenities
Great staff and welcoming clean environment. I will continue to book this property.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The staff is wonderful! It is also in a great central location. Need 2 working elevators, however.
Stayed 2 nights in Aug 2024