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Hilton Garden Inn Louisville Downtown

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Louisville Downtown

Interior entrance
Breakfast and dinner served
Bar (on property)
Exterior
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
350 West Chestnut Street, Louisville, KY, 40202
  • Louisville Palace
    ‪1 min walk‬
  • Fourth Street Live!
    ‪3 min walk‬
  • Kentucky International Convention Center
    ‪7 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.6 out of 5, Wonderful, (1297)
The price is €458
for 1 room
includes taxes & fees
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About this property

Hilton Garden Inn Louisville Downtown

Hotel with a 24-hour fitness center, a short walk to Fourth Street Live!
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
Hilton Garden Inn Louisville Downtown offers 162 accommodations with bathrobes and irons/ironing boards. 47-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Louisville Downtown. During your stay, you're just a quick walk from Fourth Street Live!. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Fourth Street Live! and 7 minutes by foot from Kentucky International Convention Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Louisville Downtown. Parking is available for a fee.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.
8 Up - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (USD 26 per night)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11 AM: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • 8 Up

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 47-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Covered self parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Louisville Downtown Hotel
Hilton Garden Inn Louisville Downtown Hotel
Hotel Hilton Garden Inn Louisville Downtown Louisville
Louisville Hilton Garden Inn Louisville Downtown Hotel
Hotel Hilton Garden Inn Louisville Downtown
Hilton Garden Inn Louisville Downtown Louisville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Louisville Downtown
Hilton Louisville Louisville
Hilton Garden Inn Louisville Downtown Hotel
Hilton Garden Inn Louisville Downtown Louisville
Hilton Garden Inn Louisville Downtown Hotel Louisville

Hilton Garden Inn Louisville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

SEAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nightclub down the street had quite the ruckus with multiple police cars needed to quell the situation. Other than that the area was ok. I realize the hotel has no control over that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Christopher C

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Kim

Stayed 1 night in Oct 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location to the Palace
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel with uninformed front desk
Nice hotel and location. The front desk wasn’t able to answer any questions on what restaurant options were nearby. TV didn’t work. Called front desk and there was no answer. Called on my cell phone and got an answer. Had to call a third time before we had someone come to our room and fix the issue.
Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Check-in was easy and friendly. Front desk host was very helpful. Room was clean and comfortable. I think staffing was an issue The only complaint was breakfast was terrible and there was not a real wait staff available..Area where they offered breakfast was old and filthy. I went back to the room and didn't order. Menu was over-priced, and taste of food was bad according to my son.
Stayed 1 night in Oct 2024

6/10 Okay

Tracy M

Travelled with partner
Liked: Property conditions & facilities
Received incorrect information about parking when I called before check in, at check in they didn’t have the desire (or ability?) to fix. Pictures of suite weren’t accurate, no bathtub or door separating bedroom. Traffic noise was really loud in the room at all times of day. The fridge froze whatever was placed inside. Location was convenient and walkable to everything downtown and the rooftop restaurant was excellent
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Average
Check in process took a really long time. They had 2 ladies at the front holding up the entire process. Directions were unclear online as far as parking went. Overall it felt very unorganized. The beds were very uncomfortable. Ice machine on our floor was out of service. Thankful we were only there for a nights stay.
Stayed 1 night in Oct 2024

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Will book again if we are in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had a problem with the air conditioner and they immediately moved me to another room. Staff were friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Stayed there many times kind of dirty loud needed more help at eight up
Stayed 2 nights in Oct 2024

6/10 Okay

Donna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The accessible room was in shoddy condition for a Hilton. The blinds were all scratched up it broke as soon as I got in the room and was stuck down so I couldn’t use the window.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jason

Stayed 1 night in Jul 2024

8/10 Good

Amy, Evansville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location to for us because it's on the same block as the Louisville Palace. There are also a lot of things to do within walking distance. The only issue we had is that upon arrival, the hallway on the third floor reeked of marijuana. There's no judgement here, but it is a non-smoking hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only gripe was we had two vehicles and it was a challenge to get the second added to the room. Overall though, the staff were incredibly helpful and friendly so it absolutely made up for it. Would stay again if I make it out there again
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the dining options. Breakfast was terrible.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Never stayed at the hotel. Checked in to realize they had changed my room which did not meet my wife’s needs. Complained at the front desk and they assured me the room would be refunded. Never received a refund. Expedia was no help. Call several times got told we’d be contacted. Nothing ever happened.
Stayed 2 nights in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
3 stars because they dont tell you their is a charge for parking. A hotel room should come with free parking, thats aburd. 30$ to park at a hotel I paid for is unacceptable
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024