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Hampton Inn New Albany Louisville West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn New Albany Louisville West

Room, 2 Queen Beds, Accessible (Hearing)
Exterior
Lobby
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
411 W Spring Street, New Albany, IN, 47150
  • Baptist Health Floyd
    4 min drive
  • Waffle House
    2 min walk
  • Louisville Bus Station
    8 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    16 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator (Yearling Studio)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Refrigerator (Yearling Studio)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
3.8 out of 5, Good, (611)
The price is €107
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

About this property

Hampton Inn New Albany Louisville West

Riverwalk hotel with free breakfast and a fitness center
This hotel features a fitness center, a 24-hour business center, and a conference center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Weekly housekeeping is available.
Hampton Inn New Albany Louisville West offers 128 accommodations with MP3 docking stations and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn New Albany Louisville West. During your stay, you'll be within walking distance of Ohio River. Free WiFi in public areas, free self parking, and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 8 minutes by car from Louisville Slugger Museum and 8 minutes from Kentucky International Convention Center
  • Cats and dogs welcome for a fee
Hampton Inn New Albany Louisville West offers its guests a fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn New Albany Louisville West. Self parking is free.

Smoking is allowed in designated areas at this New Albany hotel.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Subway - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Restaurants on site

  • Subway

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (600 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive key retrieval information.

We should mention

  • The seasonal pool will open June 01 and close August 31.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn New Albany Louisville West.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Albany Hotel Louisville West by Magnuson Worldwide Hotel
Best Western Plus West I 64
Hampton Albany Louisville West
Hampton Inn New Albany Louisville West Hotel
Best Plus West I 64 New Albany
Hampton Inn New Albany Louisville West New Albany
New Albany Hotel Louisville West by Magnuson Worldwide
Hampton Inn New Albany Louisville West Hotel New Albany
Best Western Plus West I-64 Hotel New Albany

Hampton Inn New Albany Louisville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 544 reviews" "
Rating 8 - Good. 114 out of 544 reviews" "
Rating 6 - Okay. 40 out of 544 reviews" "
Rating 4 - Poor. 20 out of 544 reviews" "
Rating 2 - Terrible. 21 out of 544 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were great. Wasn’t very appealing on the outside, but it was near the river heading into Kentucky.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kryslin

Travelled with family
Disliked: Staff & service
When I got there the bed was half way made, there was no clean towels, dirty towels were in the floor, no extra toilet paper, the bath tub was dirty. and they tried to over charge us. i paid 121 for aug 30-31, then 131 for aug 31- sep 1 and they are still trrying to charge me extra
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great Food great Room was great
Stayed 1 night in Aug 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Leeann

Disliked: Staff & service
Customer Service
Absolutely the worst start to a stay at a Hampton Inn ever. The guy who checked me in was the rudest employee I have ever encountered at a Hampton. I booked on Hotels.com and arrived to check in. There were 2 guys checking in when I arrived. The employee finished up with them then walked away without a word (while he was gone, the guys raided the small store area without paying for anything. The employee came back and another young man paid for his snacks. Then I asked to check in and he asked for my ID and form of payment. I told him I had prepaid online and he rolled his eyes. He asked for a card for a deposit and I asked could I just pay a cash deposit because at another hotel, an employee had stolen $300 from my card. I offered up to a $500 cash deposit. He said no, so I handed him my card and he disappeared behind a door for several minutes. When he came back, I asked why he had taken my card to another room for several minutes and told him I was not comfortable with that. He said if I wanted a manager, I could complain in the morning. A couple behind me were incredulous that he was so rude I asked him why he was being so rude to me and he again invited me to complain in the morning to a manager. I will be canceling this card in the morning, as I still don't know why he disappeared with my card. He finally handed me 1 key card and didn't even tell my room number, directions to anything, etc.
Stayed 1 night in Jul 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the place was very clean!!
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Pretty comfortable, decent breakfast. There have been improvements since the last time we stayed
Stayed 1 night in Aug 2024

10/10 Excellent

hello

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pet friendly and the pool area was clean ,room was clean and quiet.The breakfast was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again if in the area
In a good area. Check-in process easy, although we had to wait a few minutes for someone to arrive, no other issues. Room was clean and comfortable. Fairly quiet, but for a Saturday night do expect some staying at a hotel to be noisy but nothing too late so it wasn’t too much of an issue. Check out process easy
Stayed 1 night in Aug 2024

6/10 Okay

James

Travelled with group
Disliked: Staff & service, property conditions & facilities
Probably would not stay here again. Hotel was old and not maintained to Hilton standards. Room was OK. Breakfast was just average.
Stayed 4 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Heather

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room is fine. However, when we got there, a homeless man was posted up outside the doors for hours. When it turned dark, half of the parking lot lights did not work. There were several people out drinking in front of the building until 2 am. We went to the front desk and asked if they do anything about the security concerns. The staff said it is fine and police are near. The breakfast in the morning included an egg mash casserole. It was undercooked. I have stayed at A LOT of Hamptons. I would NEVER recommend staying here to anyone. It needs to be sold to another company or they need to get their act together.
Stayed 1 night in Jul 2024

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Liddie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! Seems recently remodeled everything was very nice and new. Very friendly staff and full breakfast!
Stayed 1 night in Jul 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Judy was as unhelpful and rude as she could have been. The young man (Chris?) was sweet and apologetic, but what I assume was a manager with long fingernails and a ponytail (I didn't get his name) was rude and indifferent to both myself and to Chris and the issues we were bringing to his attention. The room itself was clean and well appropriated. We couldn't use the pool because it was being cleaned at 4:00 in the afternoon (not the end of the world, but weird to clean it at that time of day, right before a storm). The service ruined it for me, but otherwise it was fine.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
Nice
Stayed 2 nights in Jun 2024

10/10 Excellent

LaDella

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Nice overnight stay. Hotel appears fairly new and rooms were clean and comfortable. Better than normal breakfast.
Stayed 1 night in Jun 2024