Embassy Suites Louisville East

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Louisville East

Lobby
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
Miscellaneous
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • IceLand Sports Complex
    10 min walk
  • E.P. Tom Sawyer State Park
    19 min walk
  • Oxmoor Center
    6 min drive
  • Louisville, KY (LOU-Bowman Field)
    11 min drive

Room options

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

VIP

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites Louisville East

Hotel with free breakfast, in the vicinity of Oxmoor Center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Housekeeping is available on request.
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Embassy Suites Louisville East. During your stay, you'll be within walking distance of IceLand Sports Complex. Free WiFi in public areas, free self parking, and a free manager's reception are available. This property offers pet-friendly amenities like an off-leash area.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Oxmoor Center and 8 minutes from Mall St. Matthews
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2046 square feet (184 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Louisville East. Self parking is free.

This 3.5-star Louisville hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Post - This bar serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Atrium Cafe - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • The Post
  • Atrium Cafe

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2046 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews" "
Rating 8 - Good. 231 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a amazing hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
The new decor was beautiful!
Stayed 2 nights in Aug 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Would not have stayed there had we known that the entire lobby area was under construction.
Stayed 1 night in Aug 2024

10/10 Excellent

Huey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV remote didn’t work. Called and said there was nothing he could do. Smoke detector beeped outside my door all night until maintenance got there at 9:30am the next day to replace the battery. Renovations going on in the lobby starting at 7:30am. Just was not a good experience. However I’ve stayed at this location multiple times in the past and it wasn’t ever this bad… just a bad weekend to be there I guess.
Stayed 2 nights in Jul 2024

8/10 Good

Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice! Construction going on in lobby area, otherwise a wonderful experience!
Stayed 3 nights in Jul 2024

8/10 Good

William

Stayed 1 night in Jul 2024

8/10 Good

Bryan

Stayed 1 night in Jul 2024

10/10 Excellent

Shafaqat

Stayed 1 night in Jul 2024

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family event
Our stay was very nice even though construction was happening. It was noisy but I was not bothered by it. Maybe because we had two toddlers in the room. The only thing was a chemical smell on the second day but it did not come into our room. It dissipated pretty quickly or it would have been a deal breaker. We requested extra towels and iron, and they were delivered promptly. I did receive a text soon after check in checking in on us which was very nice. Even with construction, we still had all amenities except the pool which was also being renovated. This is our second stay at this hotel and would return again. They have the best breakfast of any hotel I've stayed at. It's not just your average continental breakfast. We were given a "voucher" for a free drink at the bar for each night of our stay. Parking is free.
Stayed 3 nights in Jul 2024

8/10 Good

Tana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stay fine but no hot tub.
Overall the stay was fine. After a long weekend of softball I was looking foreword to using the hot tub but it was not working.
Stayed 1 night in Jun 2024

6/10 Okay

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Under renovation and noisy
The hotel was under renovation which was not shown on the hotels.com website when the trip was booked. Also, there were two family reunions in the hotel and the noise level was incredibly high late into the night. We had to call the front desk who employed security to get the noise under control.
Stayed 1 night in Jun 2024

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ellen

Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Stayed 1 night in Jun 2024

6/10 Okay

April

Disliked: Property conditions & facilities
The property would have been great except we were notified right before our stay that it was under construction. We had planned on using the pool and the lounge area during our stay, but due to the construction we could not use either and had to cram into a service elevator to get to our room. The staff was nice but did not go out of the way to help. I had 3 kids and my mother with me on the 6 th floor and there were no available luggage trolleys. We had to carry it all ourselves. The room was nice and the breakfast is the best I have had in a hotel! There were many pros and many cons to the trip
Stayed 2 nights in Jun 2024

6/10 Okay

sherry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We did receive an email from management about the construction going on. It stated that there was construction and noise during the hours of 8 am-5 pm. It would have been nice that they informed us that the restaurant and swimming pool were also closed. We had a child with us and booked with a hotel that had a pool so that when we were at the hotel we could utilize the pool to occupy the child and not be stuck in the room with nothing to do. This was inconvenient and made our time at the hotel lacking for things for child to do.
Stayed 2 nights in Jun 2024

2/10 Terrible

Todd

Stayed 1 night in Jun 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Renovations were going on so there were some inconveniences but overall good.
Stayed 1 night in Jun 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Breakfast is fantastic, like always. The only downside is it’s under construction, but that was t a huge issue.
Stayed 1 night in Jun 2024

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great pool was under renovation but still a great stay
Stayed 1 night in Jun 2024

6/10 Okay

ROBERT, OKC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Disliked: Staff & service
Stayed 1 night in May 2024