Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Point of interest
Exterior
Restaurant
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Free airport shuttle
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    ‪6 min walk‬
  • Freedom Hall
    ‪10 min walk‬
  • Kentucky Exposition Center
    ‪11 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪2 min drive‬

Room options

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Conference Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 41 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed (Presidential)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

Suburban Louisville hotel in Fairgrounds with free parking
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel. During your stay, you're just a quick walk from Kentucky Kingdom. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 11 minutes by foot from Kentucky Exposition Center and a 5-minute drive from Churchill Downs
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 22 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 49000 square feet (4552 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Uncovered extended parking on site (surcharge)
  • Limited on-site parking (max. 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (49000 square feet)
  • Meeting rooms - 22

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 291 reviews" "
Rating 8 - Good. 47 out of 291 reviews" "
Rating 6 - Okay. 34 out of 291 reviews" "
Rating 4 - Poor. 14 out of 291 reviews" "
Rating 2 - Terrible. 12 out of 291 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at front desk and shuttle service to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay at the property when returning for the equipment expo and definitely recommend to others
Stayed 3 nights in Oct 2024

10/10 Excellent

Duyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing short of amazing!
Our stay was nothing short of amazing! From checking in to checking out, the overall experience was fantastic. Our room was exceptionally clean, and the staff was friendly and very attentive. This hotel is beautiful. You won’t be disappointed staying there!
Stayed 1 night in Oct 2024

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Yomi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
No breakfast or anything special about the hotel
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Checked into the room and there was no blanket or bed spread on the bed, just a sheet. There was no hand soap. The ice bucket was super sticky and the liner bag had mold on it like something had been spilled or the bucket was not dry. Asked for a few more towel and a blanket and the blanket was handed to me at the door. When I called for towels, they brought them up tossed in a trash bag. It felt like I was put into an un remodeled room? Walls were very thin and was woke up at 6am listening to very LOUD women cackling in the hallway and room next door.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer, Marietta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love the new renovations. Didn't like that housekeeping entered my room when i specifically requested for them not to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Oct 2024

10/10 Excellent

Xiomara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the parking, everything was great.
Stayed 1 night in Oct 2024

6/10 Okay

Stacy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Louisville L and N Stadium to watch a game!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place for the price!! Parking was tricky due to an event going on. But over all really lived this place
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 5 nights in Sep 2024

10/10 Excellent

albert m

Stayed 1 night in Sep 2024

10/10 Excellent

Cyrus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. This was perfect for my needs, close to the places I needed to go----and had all the amenities that made my trip amazing. Looking forward to returning.
Stayed 1 night in Oct 2024

10/10 Excellent

ieva

Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Check-In process could have been smoother…
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, good hotel
The hotel was clean and had a decent price. I was worried about the planes, but never heard a single plane.
Stayed 1 night in Oct 2024

8/10 Good

Brigitte

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Breakfast was a HUGE disappointment. NO buffet so had to wait 45 mins on first day for ALC table service... Lukewarm coffee, single orange juice NO REFILLS or TOPUP.... Seriously This was unexpected and really unacceptable. Too busy the next day to enjoy the breakfast we had paid extra for. Would not book again. Airport hotels should be super-efficient with breakfasts as people have flights to catch. Handy location, good airport transfer. Modern rooms. Disappointed also in lack of amenities (no cotton buds, no makeup remover pad... just wall mounted shampoo, conditioner, bodywash you cant reach from the bathtub.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and organized.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel. Clean and accomadating. Good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Guillermo

Liked: Staff & service, property conditions & facilities
Great hospitality
Stayed 1 night in Oct 2024