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Candlewood Suites Louisville Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Louisville Airport by IHG

Room amenity
Exterior
Property amenity
Property amenity
Studio Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
1367 Gardiner Ln, Louisville, KY, 40213
  • Louisville Mega Cavern
    ‪3 min drive‬
  • Louisville Zoo
    ‪3 min drive‬
  • Kentucky Exposition Center
    ‪5 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Room amenity

Suite, 1 Bedroom (1 Queen Bed)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Qn, Comm, Roll Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (1 Qn, Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Fridge, microwave, stovetop, dishwasher

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Louisville Airport by IHG

Hotel with free parking, near Louisville Zoo
A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Louisville Airport by IHG offers 100 accommodations with washers/dryers and DVD players. Flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and dishwashers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Louisville Airport by IHG. During your stay, you'll be within walking distance of Louisville Zoo. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Louisville Zoo and 5 minutes from Kentucky Exposition Center
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Louisville Airport by IHG. Self parking is free.

This Louisville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 16 2025 to April 1 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Hotel Louisville Airport
Candlewood Louisville Airport
Candlewood Louisville
Candlewood Suites Louisville Airport Hotel Louisville
Louisville Candlewood Suites
Candlewood Louisville Airport Hotel
Candlewood Suites Louisville Airport Hotel

Candlewood Suites Louisville Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 144 out of 307 reviews
Rating 8 - Good. 86 out of 307 reviews
Rating 6 - Okay. 29 out of 307 reviews
Rating 4 - Poor. 25 out of 307 reviews
Rating 2 - Terrible. 23 out of 307 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lyncoya, Louisville

Liked: Amenities, property conditions & facilities
Nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Natosha, Louisville

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Natosha, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

2/10 Terrible

Tray, Deland

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was shut down with no notice to customers. Had to relocate to downtown louisville. Not happy!
Stayed 3 nights in Nov 2024

4/10 Poor

Sally

Stayed 3 nights in Oct 2024

10/10 Excellent

Jaime

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2024

8/10 Good

ANNE

Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here at this hotel in Louisville. There is no free breakfast but all the rooms have a mini kitchen such as full size fridge, microwave, sink, 2 burner stovetop and a dishwasher. I went to Target, about 5 minutes away, my first of 8 days and got some groceries. Be advised that this hotel is not within walking distance to any restaurants. I knew this ahead of time which is why I picked this one with a kitchen. I did not see a king size bed option but the queen was enough for me traveling alone. The room is a little bit outdated but everything was functional. The free washing machines and dryers made it easy to clean my clothes. There is a small gym with a couple treadmills, couple bike machines and some free weight dumbbells. What I enjoyed the most was the wifi. When I travel for an extended period of time away from family I like to bring my PS5 with me. I checked the internet speed several times and my average speeds were 10 ping, 30Mbps DL and 25Mbps UL. Constant somewhat fast speeds are rarity in most hotels. Would definitely stay here again.
Stayed 8 nights in Oct 2024

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to retreat. Friendly staff and clean facility. Some items need replacing in rooms... need upgrades. Key card kept disabling very inconvenient.
Stayed 2 nights in Oct 2024

8/10 Good

Jessica, Ironton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Louder than Life. It was a super quick drive to get to the concert. You can even take a route through town and avoid the highway (where all concert traffic is routed). The card machine was down during our stay, so staff had to let you into your room each time you returned. That wasn't the most convenient, but obviously not a usual thing. The property itself was good for what our needs were. The laundy was free to use. No ice machine other than the one in the rooms. That wasnt convenient for tailgating, but we made it work. The windows in the rooms could be opened, which was nice for checking the temperature. We didnt use the kitchen to cook since we weren't there during most of our time, but it seemed good. Full size fridge with icemaker in room. The beds wasnt the most comfortable I'm told by my friends, but i was honestly too tired to notice once i got to bed. Shower didnt have the best pressure, but its a hotel so unlimited hot water makes up for that. It was quiet. No loud people during our stay, even when the concert got canceled for a day and people were stuck in the rooms. There is an outside gazebo for grilling, but we were here during Helene, so we didnt use it.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a travel nurse at Audubon Hospital which is less than 2 miles away so very convenient. They also have anything I need to make my stay perfect!
Stayed 2 nights in Oct 2024

6/10 Okay

steven

Disliked: Property conditions & facilities
Mediocre place. Certainly no value for money here. Just pretty cheap facilities. The bedding sheets were nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Jaime

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

George

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 12 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Louder than Life

We were there for Louder than Life Music Festival. First I would like to say the desk ladies the weekend of our stay deserve a raise. The room key maker that makes your room card key was broke our whole stay. That being said, the ladies at the desk definitely got their workout in steps, because they had to walk you to your room to let you in your room. It was also when Hurricane Helene hit. They were so nice eventhough you could see how exhausted the poor women were. The staff kept plugging along and not once complained to us, eventhough you could see they were getting tired. I never really saw management during our time there to help assist th3se ladies that were getting ran to death, but the staff waited hand and foot to make sure our stay was good. The bathroom had a bit of a cigarrette smell to it, when you turned the bathroom fan on it. That wasn't anything some air feeshner didnt fix though. I did not bother those poor ladies with a little bit of a cigarette smell from the bathroom. If I ever come to Lousiville, I would stay here again solely based on how great the 2 poor ladies worked so hard. Anything we needed, they accommodated and never complained. Give those girls a raise or bonus, or make them managers because they ran that hotel during our 5 night stay there. Thank you ladies so much for being so kind.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort

Broken Key Card Machine/Limited Parking

Key card machine was down and there was limited parking at the front. I could only use the front door but had to park in the back and had to walk around the building every time. There wasn’t anywhere to even pull up to to at least drop off my stuff. Staff had to let you into your room anytime you left. Especially not ideal if you’re traveling alone. They never checked ID’s so you could have gone into anyone’s room. I got unlucky and had a room on the first floor right outside the gym/laundry room. It was pretty noisy all weekend. Hopefully the keycard issue sin’t a problem for future visitors, but I don’t think I would stay here again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Air conditioning was broken and was told they werent supposdd to have booked the room. Customer service was good during the day but night shift hated being at work.
Stayed 3 nights in Sep 2024

8/10 Good

Brandie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in good condition, older property but still clean and intact. Felt safe and comfortable
Stayed 3 nights in Sep 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t tell ya anything so they’re getting full one stars across the board. This company cancelled my reservation without a call a day and a half before my stay. Which was a stay I booked months in advance. I had to select a bnb that was almost $2000 more. Which needs to be compensated due to the Candlewood Suites inability to manage their operation.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jennifer

Disliked: Staff & service
I reserved a room here 6 months prior to arriving for a music festival. They over-booked rooms and then cancelled several reservations 3 weeks prior to the stay without notification of cancellation. Asked to speak to manager, her first words were "They didn't tell you the reservation was cancelled?" so clearly there was an expectation that Hotels.com would deal with the fallout from their over-booking issue. Asked if there were other Candlewoods that they could help me reserve - especially since there were no available hotels in the area with a large music festival in town - and told no "We're not affiliated with those locations". Front desk staff said they were turning guests away all day. So in the end we were left to fend for ourselves. No follow through to make sure their guests are informed of changes to their reservations or taken care of in the event of a problem. Do not recommend staying here. And quite frankly now questioning the use of Hotels.com for future reservations given the lack of communication between the two parties.
Stayed 2 nights in Sep 2024

2/10 Terrible

Claire

Stayed 1 night in Sep 2024

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024