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Candlewood Suites Louisville Airport, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Louisville Airport, an IHG Hotel

Room amenity
Property amenity
Exterior
Property amenity
Studio Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
1367 Gardiner Ln, Louisville, KY, 40213
  • Louisville Mega Cavern
    3 min drive
  • Yum Brands
    6 min walk
  • Louisville Bus Station
    13 min drive
  • Louisville, KY (LOU-Bowman Field)
    8 min drive

Room options

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Room amenity

Suite, 1 Bedroom (1 Queen Bed)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Qn, Comm, Roll Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (1 Qn, Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Wingate by Wyndham Louisville Fair and Expo

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1005)
Wingate by Wyndham Louisville Fair and Expo

About this property

Candlewood Suites Louisville Airport, an IHG Hotel

Hotel with free parking, near Louisville Mega Cavern
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Louisville Airport, an IHG Hotel offers 100 accommodations with washers/dryers and DVD players. Flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and dishwashers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Louisville Airport, an IHG Hotel. During your stay, you'll be within walking distance of Louisville Mega Cavern. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Louisville Mega Cavern and 6 minutes from Kentucky Exposition Center
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Louisville Airport, an IHG Hotel. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Hotel Louisville Airport
Candlewood Louisville Airport
Candlewood Louisville
Candlewood Suites Louisville Airport Hotel Louisville
Louisville Candlewood Suites
Candlewood Louisville Airport Hotel
Candlewood Suites Louisville Airport Hotel

Candlewood Suites Louisville Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 136 out of 289 reviews" "
Rating 8 - Good. 82 out of 289 reviews" "
Rating 6 - Okay. 27 out of 289 reviews" "
Rating 4 - Poor. 23 out of 289 reviews" "
Rating 2 - Terrible. 21 out of 289 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

George

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 12 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Louder than Life
We were there for Louder than Life Music Festival. First I would like to say the desk ladies the weekend of our stay deserve a raise. The room key maker that makes your room card key was broke our whole stay. That being said, the ladies at the desk definitely got their workout in steps, because they had to walk you to your room to let you in your room. It was also when Hurricane Helene hit. They were so nice eventhough you could see how exhausted the poor women were. The staff kept plugging along and not once complained to us, eventhough you could see they were getting tired. I never really saw management during our time there to help assist th3se ladies that were getting ran to death, but the staff waited hand and foot to make sure our stay was good. The bathroom had a bit of a cigarrette smell to it, when you turned the bathroom fan on it. That wasn't anything some air feeshner didnt fix though. I did not bother those poor ladies with a little bit of a cigarette smell from the bathroom. If I ever come to Lousiville, I would stay here again solely based on how great the 2 poor ladies worked so hard. Anything we needed, they accommodated and never complained. Give those girls a raise or bonus, or make them managers because they ran that hotel during our 5 night stay there. Thank you ladies so much for being so kind.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Broken Key Card Machine/Limited Parking
Key card machine was down and there was limited parking at the front. I could only use the front door but had to park in the back and had to walk around the building every time. There wasn’t anywhere to even pull up to to at least drop off my stuff. Staff had to let you into your room anytime you left. Especially not ideal if you’re traveling alone. They never checked ID’s so you could have gone into anyone’s room. I got unlucky and had a room on the first floor right outside the gym/laundry room. It was pretty noisy all weekend. Hopefully the keycard issue sin’t a problem for future visitors, but I don’t think I would stay here again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Air conditioning was broken and was told they werent supposdd to have booked the room. Customer service was good during the day but night shift hated being at work.
Stayed 3 nights in Sep 2024

8/10 Good

Brandie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in good condition, older property but still clean and intact. Felt safe and comfortable
Stayed 3 nights in Sep 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t tell ya anything so they’re getting full one stars across the board. This company cancelled my reservation without a call a day and a half before my stay. Which was a stay I booked months in advance. I had to select a bnb that was almost $2000 more. Which needs to be compensated due to the Candlewood Suites inability to manage their operation.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jennifer

Disliked: Staff & service
I reserved a room here 6 months prior to arriving for a music festival. They over-booked rooms and then cancelled several reservations 3 weeks prior to the stay without notification of cancellation. Asked to speak to manager, her first words were "They didn't tell you the reservation was cancelled?" so clearly there was an expectation that Hotels.com would deal with the fallout from their over-booking issue. Asked if there were other Candlewoods that they could help me reserve - especially since there were no available hotels in the area with a large music festival in town - and told no "We're not affiliated with those locations". Front desk staff said they were turning guests away all day. So in the end we were left to fend for ourselves. No follow through to make sure their guests are informed of changes to their reservations or taken care of in the event of a problem. Do not recommend staying here. And quite frankly now questioning the use of Hotels.com for future reservations given the lack of communication between the two parties.
Stayed 2 nights in Sep 2024

2/10 Terrible

Claire

Stayed 1 night in Sep 2024

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Dana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was so bad, we ended up not staying. First our room reservation was changed. The workers said someone who no longer works there probably did it because she was leaving. With the hotel being sold out, they could not honor what we reserved. The ladies at the front desk were nice and really attempted to get Expedia to assist in finding something else. The hotel itself sits in the middle of nothing. The inside is not at all what a Candlewood normally looks like. It’s more of an extended stay for transitioning people, truck drivers and workers. I would not feel safe with my daughter there. We ended up finding another hotel on our own. This was very disappointing from Candlewood and Expedia.
Stayed 7 nights in Jul 2024

8/10 Good

Archie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

6/10 Okay

Ashly

Business traveller
Liked: Property conditions & facilities
I liked the property was new and so was the rooms however i am a victim as of rn and the hitel wasnt equipped to gandle this meaning i couldnt block the door properly. Also when i left to go get food, not long after i got food i decided to lay down when i lay fown i passed out and slept.the entire next day. I didn't l ike this
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Stayed 1 night in Jun 2024

2/10 Terrible

James

Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Liked: Staff & service, amenities
The staff is polite and courteous. Decent amenities. A bit outdated and some fixtures need some care.
Stayed 1 night in Jun 2024

10/10 Excellent

Maya

Stayed 7 nights in May 2024

10/10 Excellent

DAVID

Stayed 12 nights in May 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The only thing that was surprising was that in a 7 night stay we never had any room service. After the fourth night I asked for more towels, which were supplied with no issues, as we had two adults and only one full size towel and two medium size towels. Otherwise our stay was very pleasant and would highly recommend them.
Stayed 7 nights in May 2024

8/10 Good

Archie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Tina

Liked: Cleanliness
The property is a little off the normal path.
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
This is an older Candlewood property that has been well kept. Still it is not new. The free laundry room will make you want to gladly pay. It is tucked away in a nice quiet residential area and that is a big plus versus the other guys.
Stayed 7 nights in Mar 2024

8/10 Good

Karissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024