Instructions after booking wasn’t made clear, was left outside for 2 hours in the rain and cold. When I finally got in, there was no help finding what building we was staying in so we still was looking around for a further half an hour. Once we got into the room, for 2 people staying, 1 small towel was left and 1 hand towel. Also only 1 cup, when I booked the room for 2 people. When it came to leaving the next day, I folding up all our bedding and placed it neatly on the bed, I was then looking for a bottle of pop that I had the night before but couldn’t find, ended up going down the side of the bed but as I pulled the bed out, I had found a lighter and 2 spoons, hidden under the mattress that was used for crack. It was vile.