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Hgen Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hgen Suites

Family Studio Suite, 1 Bedroom
Family Studio Suite, 1 Bedroom
Porch
Family Studio Suite, 1 Bedroom | Private kitchen
Porch

Reviews

8.4 out of 10

Very good

Popular amenities

  • Washer
    Washer
  • Room service
    Room service
  • Barbecue grill
    Barbecue grill
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Outdoor space
    Outdoor space

Explore the area

Map
Av Monterrey 729, Col Anahuac, Los Mochis, SIN, 81280
  • Paseo Los Mochis Shopping Center
    3 min drive
  • Point Plaza Los Mochis
    3 min drive
  • Los Mochis Cathedral
    4 min drive
  • Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.)
    21 min drive

Room options

View all photos for Family Studio Suite, 1 Bedroom

Family Studio Suite, 1 Bedroom | Terrace/patio

Family Studio Suite, 1 Bedroom

  • 120 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed OR 2 Queen Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Studio
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Lorena

Parking included
Free WiFi
Air conditioning
Housekeeping
4.3 out of 5, Excellent, (70)
The price is €39
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Lorena

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hgen Suites

Apartment with free parking, near Paseo Los Mochis Shopping Center
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, limo/town car service, and express check-in are onsite. Each apartment features a kitchenette with a refrigerator and a dishwasher, plus a washing machine and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a furnished patio.
Hgen Suites offers 6 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished patios. Kitchenettes offer refrigerators, separate dining areas, and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hgen Suites, you'll be within walking distance of Paseo Los Mochis Shopping Center. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available. Built in 2016, this budget apartment building has 6 apartments. This property offers pet-friendly amenities like litter boxes. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washing machine, and a furnished patio
  • Free WiFi
  • Free self parking
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Paseo Los Mochis Shopping Center and a few minutes from Los Mochis Cathedral
  • Airport, train station, and theme park shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including litter boxes
As a guest of Hgen Suites, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. The business-friendly Hgen Suites also features a garden, a picnic area, and concierge services. Self parking is free.

This Los Mochis apartment is smoke free.

For a fee, guests can enjoy English breakfast daily from 8 AM to noon.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Dishwasher
  • Griddle
  • Electric kettle
  • Coffee/tea maker

Dining

  • English breakfast available for a fee daily 8 AM–noon: MXN 90.00 for adults and MXN 60.00 for children
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MXN 95.0 per night

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided
  • Toilet paper
  • Free toiletries

Living spaces

  • Living room
  • Dining room

Entertainment

  • 32-inch flat-screen TV with cable service

Outdoor areas

  • Furnished patio
  • Terrace
  • Garden
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 100 per pet per night
  • Deposit: MXN 100 per night
  • Litter boxes are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk

Location highlights

  • Near the sea
  • Near the boardwalk
  • In the city centre
  • In the entertainment district
  • Near the bay

Things to do

  • Theme park shuttle (surcharge)
  • Fishing nearby
  • Whale watching nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • First aid kit

General

  • 6 rooms
  • 1 building
  • Built in 2016
  • Traditional architecture

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night, plus a deposit of MXN 100 per night
  • Litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 95.0 per night.
  • Cribs (infant beds) are available for MXN 90.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 90.00 for adults and MXN 60.00 for children
  • Airport shuttle fee: MXN 180.00 per vehicle (roundtrip)
  • Pet deposit: MXN 100 per night
  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 90.0 per day
  • Rollaway bed fee: MXN 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Hgen Suites offers transfers from the cruise terminal, ferry terminal, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hgen Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hgen Suites Apartment Los Mochis
Hgen Suites Apartment
Hgen Suites Los Mochis
Hgen Suites Apartment
Hgen Suites Los Mochis
Hgen Suites Apartment Los Mochis

Hgen Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 40 reviews" "
Rating 8 - Good. 8 out of 40 reviews" "
Rating 6 - Okay. 1 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 6 out of 40 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

TSUTOMU

Liked: Cleanliness, room comfort
Good location
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Amenities, property conditions & facilities
Value for the $
Stayed 1 night in Nov 2023

10/10 Excellent

Gretchen

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Esta es una negocio familiar y maravilla en todos sus servicios. Attenden muy bien. This is a marvelous family business , we have returned here several times. All the staff is very friendly and efficient. Rooms are nice size and very clean. We will continue to return happy with all services. Vargas family
Stayed 1 night in Nov 2023

8/10 Good

Diogenes

Stayed 1 night in Jul 2023

2/10 Terrible

Javier

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bad service

2/10 Terrible

Patricia

It is impossible to get ahold of anyone at this hotel. I tried numerous times to change my arrival date. Apparently the number listed isn't even listed or correct. I lost money only because no one was available to answer my phone calls to reschedule.
Stayed 1 night in Oct 2022

2/10 Terrible

Benjamin, courtland

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I reserved one room online and reserved and paid for a 2nd room when i got there to check out today, january 31, 2022 and my guest and their three children were kicked out on friday, january 28th, after I returned to the U.S. on emergency, three days earlier. so, Hgen Apartment Suites Owner’s owe me at least 6x and 34.00a/day of refund. This goes up to the 204.00 U.S. In addition to this, the room was very cold with no heat on a night it dropped to 10 degrees, we didn't have enough cooking pots and eat ware, the water pressure was very low, the water took almost 10 minutes to heat up and the rooms were very small. Rooms were not 600 square feet, as I said in the advertisement; they were at most 350Sf. From this moment on I will rate you a 1 the lowest rating possible. I need reimbursed $204.00USD cashback for the days we didn't stay there? In addition, you should apologize to me and my guest.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean and good air conditioning.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice couple at first had a little trouble communicating we don’t speak much Spanish but got settled in and ate delicious pozole. I would definitely go back!
Stayed 1 night in Mar 2021

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, room comfort
Felt like home
Very homey , a small family establishment . They went out of their way to make us comfortable. It was like staying at a friends or families house. They . And the room was great. Great place for pets too.
Stayed 1 night in Mar 2021

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, room comfort
Awesome and secure place
We really enjoy our stay!
Stayed 3 nights in Nov 2020

10/10 Excellent

Kenji

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Francisco

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

T

Disliked: Staff & service, property conditions & facilities, room comfort
BROKEN AC AND HORRIBLE FOR MY DOG
Do not stay here, especially if you have a dog.
Stayed 1 night in Jul 2019

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
It is a great value for the price!
Stayed 1 night in Dec 2018

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Muy buen servicio en general
Stayed 1 night in Mar 2024

10/10 Excellent

María del Rocio

Stayed 1 night in Feb 2024

10/10 Excellent

Jose Luis

Stayed 1 night in Feb 2024

2/10 Terrible

Manuel

Disliked: Cleanliness
Muy mal
Pésimas condiciones de la habitación, encontré dos cucarachas, trabajen por favor en eso. Me tuve que cambiar de hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Lizeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was excelente! The service was great and the food was delicious!
Stayed 1 night in Oct 2023

10/10 Excellent

Gerardo

Stayed 1 night in Oct 2023

10/10 Excellent

Luis Enrique

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Jul 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, easy place to spend the night. Very friendly service. Made me feel welcome.