10/10 Excellent
Ainoa
Travelled with group
25 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
security was always watching the lobby. doors would be locked after a certain time and they always made sure we were good. staff was super accommodating and attentive. the pick up spot for uber is so easy. but they also have valet parking if you have a rental or what not. restaurant literally right downstairs which is so convenient. close to the kia forum so it’s perfect if you’re going for a concert. intuit dome right next to it as well if you’re into sports. they also store your luggage for you if needed. only complaint i have is that we stayed for a week and asked to have our room cleaned and we would always flip the sign on our door asking them to tidy up and they never did. so it was frustrating by the end of the week having all the trash and dirty towels built up it just felt gross but at that point we had 1 night left and nothing was ever cleaned not one time the whole week after asking multiple times. we would leave for the day in hopes to come back to a cleaned room and it never happened. besides that everything was perfect.
Ainoa
Stayed 3 nights in Dec 2024