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Sheraton Ontario Airport Hotel

3.5 star property

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Photo gallery for Sheraton Ontario Airport Hotel

Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Exterior
Lobby
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Free airport shuttle
  • Bar
  • Housekeeping

Explore the area

Map
429 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪7 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Ontario Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, (1005)
The price is €163
for 1 room
includes taxes & fees
17 Mar - 18 Mar
DoubleTree by Hilton Ontario Airport

About this property

Sheraton Ontario Airport Hotel

Hotel in Ontario with airport shuttle service and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Ontario Airport Hotel offers 164 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Ontario Airport Hotel. During your stay, you're just a quick walk from Ontario Convention Center. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Sheraton Ontario Airport Hotel offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Ontario Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3.5-star Ontario hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Sheraton Ontario Airport Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Secured uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 3:00 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Breakfast available for a fee: USD 6.5-18.5 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6.5 to 18.5 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered extended parking fee: USD 15 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Ontario Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Sheraton
Sheraton Hotel Ontario Airport
Sheraton Ontario Airport
Sheraton Ontario Airport Hotel
Ontario Sheraton
Sheraton Ontario
Sheraton Ontario Hotel Ontario
Sheraton Ontario Airport Hotel Hotel
Sheraton Ontario Airport Hotel Ontario
Sheraton Ontario Airport Hotel Hotel Ontario

Sheraton Ontario Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zhizhao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean! Such a great area for business trip.
Stayed 4 nights in Nov 2024

4/10 Poor

Maresol

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hilary, Lynwood

Stayed 3 nights in Oct 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So disappointed. This place used to be so much nicer. The room smelled musty and rhe bathroom wasnt clean. I went sbd bought cleaning supllies so it wasnt disgusting. The air conditioner was so loud i couldn't even hear the airplanes anymore. And it didnt even work. It was stuck at 77 degrees.The freezer in the mini-fridge was so loud it sounded like a monster!
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin h

Stayed 1 night in Oct 2024

8/10 Good

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
These were probably the most comfortable pillows and bed I have ever slept in and with exception of the neighboring noise, because there is no insulation between the walls.It was a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They need to install USB-C charging ports everywhere. They only offered USB, but that’s my only complaint.
Stayed 4 nights in Nov 2024

4/10 Poor

John D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
The Restaurant in hotel had Happy Hour until 7pm, I arrived at 6:45 was not waited on until 7:01 even after motioning to bar tender, then was told Happy Hour was over. Chicken order was extremely dry.
Stayed 2 nights in Nov 2024

10/10 Excellent

TERRANCE

Stayed 3 nights in Oct 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. The staff during my stay was spot on. The room was very nice and the bed comfy. I used the yoga room, gym and swam my lap in the pool, all of which were clean and well kept. I could not have asked for anything more. I absolutely appreciated the 24/7 shuttle service from the airport and how easy it was to schedule shuttle service back to the airport. I liked the 15 minute walk to the convention center because it allowed me a little exercise after long days of sitting at meetings. I will never stay in the hotels I've chosen before. Thank you for a most excellent stay and a BIG thank you to the front office staff. You made me feel like I was home.
Stayed 2 nights in Oct 2024

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, amenities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Steven A., Upland

Great Service. Calm environment
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia Inga

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean and safe. Very close to the airport too
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business travel location
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! And they don’t charge for parking like some hotels nearby. Highly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Gilad

Travelled with partner
Liked: Cleanliness, staff & service
The property is in a good location, but the facility is a little outdated.
Stayed 1 night in Sep 2024

10/10 Excellent

Damon Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 3 nights in Sep 2024

10/10 Excellent

Lazara

Stayed 1 night in Sep 2024

10/10 Excellent

Ashley D

Liked: Staff & service, amenities
Out dated
Stayed 1 night in Sep 2024

8/10 Good

Kyle

Stayed 2 nights in Aug 2024

10/10 Excellent

aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had been newly renovated and is a big improvement from my previous stay. I love the new look of the lobby, bar, and guest rooms. I did not see nor hear any construction so I am assuming all renovations is now complete. Service was great as usual, and the free airport shuttle is the cherry on top. Highly recommended!
Stayed 1 night in Sep 2024