Residence Inn Ontario Airport

3.0 star property

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Photo gallery for Residence Inn Ontario Airport

Exterior
Fridge, microwave, oven, stovetop
Lobby lounge
BBQ/picnic Area
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms

  • 91 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Residence Inn Ontario Airport

Hotel in Ontario with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Ontario Airport. During your stay, you're just a quick walk from Ontario Convention Center. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Pets welcome for a fee
Residence Inn Ontario Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Residence Inn Ontario Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. The hotel can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.195

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 490 out of 1053 reviews
Rating 8 - Good. 231 out of 1053 reviews
Rating 6 - Okay. 125 out of 1053 reviews
Rating 4 - Poor. 89 out of 1053 reviews
Rating 2 - Terrible. 118 out of 1053 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
5-my penthouse stay with family
Furniture was dated. No housekeeping our entire 5 night stay despite requesting the service. Tub would not drain. Carpet was very dirty.
Stayed 5 nights in Dec 2024

4/10 Poor

Kyoko

Disliked: Cleanliness
There was a roach in our room :'). Is what it is but there wasn't a room to switch to.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
These are old apartments that are being converted to honey rooms. Big and spacious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Susana

Stayed 1 night in Dec 2024

4/10 Poor

Jade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet felt so gross ! i seen stains on the wall. I was very displeased with the cleanliness of the room . The room number was not visable outside the door. For the price of the room I could of most likely gotten a better room at the motel 6
Stayed 1 night in Dec 2024

6/10 Okay

Pankaj

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property, outdated rooms and furniture
Stayed 2 nights in Dec 2024

6/10 Okay

Erin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great service and staff. Rooms a bit run down.
Layout was a bit odd with the couch off center from the tv and the bed facing the couch where son slept. Felt like we were just staring at him. Also, there was a leak under the toilet and the tub filled with water while taking a shower. Maintenance took care of both within the hour after I told the staff. Thank you!! Also, the front doors were really hard to open.
Stayed 3 nights in Dec 2024

6/10 Okay

Rehan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel charges for parking over night , which was a surprise So calculate that before you book. Hotel furniture is getting old and worn off
Stayed 2 nights in Dec 2024

6/10 Okay

Anivesh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is very old.The staff is very helpful.Service is instant.breakfast is on repeat mode-samething everyday finishes by 8 ish, refill is rarely done.Laundry needs cash.they dont charge to room.
Stayed 6 nights in Dec 2024

6/10 Okay

Ruben

Disliked: Cleanliness, property conditions & facilities, room comfort
1 Night Stand
For a Residence Inn Marriott, very disappointed. Did not compare to the usual standard we’ve been accustomed to. The grounds were littered with debris, furniture was worn and dated, bed was not comfortable. Speaking of the bed, when we drew down the sheets on the bed, there was a copper penny in the middle. I’m guessing that represents something, but I don’t want a penny in my bed…what I expect is a comfortable, clean bed I’ve become accustomed to when I stay in a Marriott property. A Penney??? Really??? Again, very disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Sonyakita

Stayed 5 nights in Dec 2024

10/10 Excellent

Derrick

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Equipment laying around the property very tacky no face towels in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Montryce

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sassene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was nice studio place
Stayed 2 nights in Dec 2024

2/10 Terrible

RECHELLE

Stayed 4 nights in Nov 2024

8/10 Good

Roberto

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Carlos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no hotwater n the AC N HEATING system is nonfunctional . The staff pretty much tells u to deal with it or go somewhere else.. do not come here , not worth the price...
Stayed 9 nights in Dec 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Darrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Russell

Travelled with family
Disliked: Property conditions & facilities
Last choice on the road.
$15.00daily parking fee. Nasty lot. Property not really cleaned, house keeping carts parked outside in all weather. 3rd world like. Many issues in room. Too much pot smoking. Entire place needs a face lift. Parking was terable especially for handicap. And they charge for it.
Stayed 6 nights in Oct 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok, however, the room was slightly dirty, as there were remnants of dog food from the previous stay, on the floor in plain view. Also, there is no airport shuttle, as the location is nearby the airport, and it was not noted anywhere before booking. Otherwise, I woulda booked somewhere else, as I had pay for Uber to get me to/from the airport. Not good at all.
Stayed 1 night in Dec 2024

2/10 Terrible

Mazen

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible musty odor in the penthouses. They changed our first one and then found the same odor in the other one too. Outside, there is an extensive weed smell coming from the parking lot which is actually surrounding the whole property. So, you got weed smell everywhere on the property. The penthouses are probably not being used that much. So, when we got there, toiletries were not restocked neither were the shampoo, body-wash…etc.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 18 nights in Nov 2024

10/10 Excellent

DA Mona

Stayed 3 nights in Nov 2024