Residence Inn Ontario Airport

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Residence Inn Ontario Airport

Exterior
Outdoor pool
BBQ/picnic Area
Fridge, microwave, oven, stovetop
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms

  • 91 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Residence Inn Ontario Airport

Hotel in Ontario with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Ontario Airport. During your stay, you're just a quick walk from Ontario Convention Center. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Pets welcome for a fee
Residence Inn Ontario Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Residence Inn Ontario Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. The hotel can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.195

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 472 out of 1002 reviews" "
Rating 8 - Good. 224 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 110 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert, Sierra Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomodations we stayed in was actually a two bedroom apartment. Two bedrooms, full kitchen with all utensils, and three TVs. The price was great.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Shahob

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whale of a bed
"Yo, so I checked into this joint, the Residence Inn in Ontario. You know, for Escape Rave. Secure parking, check. Close to the venue, check. But the bed, man, the bed was a different story. If the bed wasn't broken before we broke it now. I swear, it was quieter during the actual rave than it was when I was trying to get some. It was like a dying whale every time I rolled over. I was half expecting it to spray water, . I'm surprised the fire alarm didn't go off. Love the stove for the munchies.
Stayed 3 nights in Oct 2024

8/10 Good

Janis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door didn’t work
Stayed 1 night in Oct 2024

2/10 Terrible

Eleanore

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disgusting grounds, dirty ceiling, yuck!
I've stayed at other Residence Inns and they were really nice. This place was disgusting on the outside, the stairs, railings, landscaping were horrible. I didn't even want to touch the handrails. There were stains and trash and broken glass on the ground. I stayed in a "penthouse" and the ceiling had dirt hanging down from the all the dirt on the ceiling fan spewing it everywhere. The otttoman was peeling off it's fabric and the 2 bar stools were even worse. I didn't even want to touch them. The fireplace was dirty on the outside, not just the inside that needed a good cleaning and a paint job. The sheer curtain was completely missing on the upstairs room. I just couldn't get over how gross the grounds were. There was a bottle cap on the stairs and a plastic fork by the front door along with a window screen propped up on the entrance railing which I didn't understand at all. The whole place needed a good scrub down inside and out.
Stayed 2 nights in Oct 2024

4/10 Poor

Janis

Liked: Cleanliness
Disliked: Property conditions & facilities
Could not get into room door was broken. Sent housekeeper to open. Didn’t speak English so he just hit the door. Still doesn’t work
Stayed 1 night in Oct 2024

8/10 Good

Shawn, Chandler

Liked: Cleanliness, staff & service
Older property. Staff doing the best they can with a place that is due for an update. Quiet, near airport super close to two freeways. Acceptable food in area. Possibly walkable to Ontario convention center. 2 min (literally) to Starbucks or In n out.
Stayed 1 night in Oct 2024

8/10 Good

James

Stayed 9 nights in Oct 2024

10/10 Excellent

gary andrew

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Berniece

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't like being charged for parking
The stay way great only thing is being charged for parking is ridiculous. How else are you supposed to reside at the motel? You come in a vehicle but you have to pay for your vehicle to be on the property
Stayed 2 nights in Oct 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Erika

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Huilin, Little Neck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff there is very nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space would stay again
Stayed 1 night in Oct 2024

2/10 Terrible

Donnie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for a room got a no vacancy sign!
Arrived there after paying in full upfront only to find out they zero rooms available! I was told to call customer service to fix the problem because there was nothing they could do. So I call customer service and for the next two hours I’m talking with them in ten second intervals in between being put on hold for 30 min intervals! It was just past midnight when they finally managed to get me into a room without even an apology!
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Ann

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The penthouse was very spacious and clean. Some of the room seemed outdated, for example the phone not working. Loved the hotel overall and would definitely stay there again and recommend to friends and family.
Stayed 1 night in Oct 2024

4/10 Poor

Irma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
High parking charge.
Nice studio with kitchen. But $18 parking fee was not clearly reported up front
Stayed 1 night in Oct 2024

2/10 Terrible

Oscar a

Disliked: Cleanliness, property conditions & facilities
Bathtub plugged, under desk pet pop
Stayed 1 night in Oct 2024

2/10 Terrible

Samuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We checked into the penthouse and one of the beds was broken. I went to the front office, the lady was incredibly kind, but did not have another penthouse available, so moved us to a smaller room. The smaller room smelled like weed because the person below us was smoking. The walls in the bathroom had feces on it. Avoid at all costs.
Stayed 1 night in Oct 2024

6/10 Okay

Heidi

Liked: Room comfort
I booked this hotel so that I could use the computer, the laundry facility in the pool. All three were broken.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria, Bay Point

Liked: Staff & service, property conditions & facilities
It was clean
Stayed 1 night in Oct 2024

10/10 Excellent

AARON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms themselves are like small apartments with all the necessities you would have at home
Stayed 1 night in Oct 2024