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Keystone Motel

2.5 star property

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Photo gallery for Keystone Motel

Front of property
Room
Room
Combined shower/bathtub, towels
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
11728 Imperial Hwy, Norwalk, CA, 90650
  • Golf 'n Stuff
    ‪3 min drive‬
  • Kaiser Permanente - Downey Medical Center
    ‪5 min drive‬
  • Biola College
    ‪7 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪39 min drive‬

Room options

View all photos for Room

Room

Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 19 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Free WiFi, bed sheets

Motel 6 Norwalk, CA

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.3 out of 5, (799)
The price is €75
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Motel 6 Norwalk, CA

About this property

Keystone Motel

Motel in Norwalk with free parking
A 24-hour front desk and free self parking are available at this smoke-free motel.
Keystone Motel offers 22 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Norwalk motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Keystone Motel. During your stay, you'll be close to Kaiser Permanente - Downey Medical Center. Enjoy features like free self parking.
  • Free WiFi
  • Free self parking
  • 10 minutes by car from Knott's Berry Farm and 8 minutes from Commerce Casino
  • Cats and dogs welcome for free
Free self parking is available.

This Norwalk motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Keystone Motel Motel
Keystone Motel Norwalk
Keystone Motel Motel Norwalk

Keystone Motel Reviews

Reviews

6.2
Rating 10 - Excellent. 88 out of 268 reviews
Rating 8 - Good. 33 out of 268 reviews
Rating 6 - Okay. 36 out of 268 reviews
Rating 4 - Poor. 18 out of 268 reviews
Rating 2 - Terrible. 93 out of 268 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Khaliya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was horrible, there was roaches and other bugs crawling around my feet were black after i just showered. the bed was the only thing comforting although the sheets weren’t even on all the way .
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Desiree

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unprofessional, had no working heat, the lights in the bathroom were going out & they were so dim I had a massive migraine from my eyes trying to focus any time I was in there? I made a reservation & paid in full online & was never able to check in under that paid booking due to the lack of any payment details so I had to endup coming out of pocket & paying cash for my 2 night stay when I had already paid for a 2 night trip ? Top things off I still haven't received my refund for that booking & nobody at the motel is responding & they have become unreachable???
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Koo
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Disliked: Property conditions & facilities, room comfort
It's funny if you don't take it too seriously
I got what I paid for and I knew it was rated as a 2 stat hotels but I've stayed in better one star hotels. The bathroom needs spackling in several parts. There was a roach in the shower. The towel shelf fell off after taking off A towel. There were burns on the furniture. The smoke detector was hidden behind the microwave no batteries. There were two shot size empty bottles of Grey Goose under the bed. It's said it was a no smoking room and had an ash tray.
Stayed 1 night in Nov 2024

10/10 Excellent

Meshauna

Stayed 1 night in Oct 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer, Phoenix

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was THE MOST disgusting place we’ve ever stayed. When we walked in the room smelled of cleaning supplies, but it was visibly filthy. There was a used flosser on the bed, a used ladies razor in the shower, crumbs & debris on every visible surface & the floor. The fridge reeked, was moldy & ticked nonstop. The microwave, just as gross. When we pulled back the sheets, the pillowcases were covered in hair & the sheets had debris in them. The toilet was covered in long black hair & there were ashes on the floor. There were burn marks on every surface in the room, even the shower curtain! When you turn on the water and got in the shower, the smell of old cigarettes was overwhelming. When I told the man in the office the room was dirty he said it was clean & there were no more. When I asked for clean pillow cases he reluctantly gave me some, but I had to give him the 2 I claimed were dirty “right now.” I had to have my husband drop them down to me to get the clean(er) ones. We’d had this room booked for months. We didn’t expect luxury, just clean simplicity, which was what the advertisement & pictures implied. This was far below any of the low standards we expect from the cheap places we stay when we visit California. We just need to sleep and shower, and put our travel water/snacks in the fridge since we are in town to see family. Not here! Luckily we carry cleaning supplies just in case we ever get stuck in a disgusting situation. This is the first time we’ve had to use them!
Stayed 2 nights in Nov 2024

2/10 Terrible

ASHLEY

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I most likely wont stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ciera

Stayed 4 nights in Oct 2024

10/10 Excellent

Gina

Stayed 1 night in Oct 2024

10/10 Excellent

Isiah

Stayed 2 nights in Oct 2024

2/10 Terrible

Kemon

Stayed 4 nights in Jul 2024

2/10 Terrible

Josh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting bugs, mold, smelly bathroom just horrible
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keystone Motel a place to feel at peace and home.
I am very happy with my stay keystone motel accommodated in downstairs room being that I have Disability. They are fast when you need help friendly always. I would recommend a relaxing a welcoming to stay to family friends and people. I thank for allowto have my dog I appreciate that that they truly are pet friendly. Thank you.
Stayed 7 nights in Sep 2024

2/10 Terrible

Kemon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time I stayed at this hotel (A few months ago) I was greeted by friendly staff and a small pincher bug in my room when I opened the door. It was an overall pleasant stay. Now, Let's talk about my most recent stay. On Tuesday around 5 Pm I arrived at the hotel just to be told that the room I booked, paid for, and confirmed a week in advance was not available because "people were not checking out" This seemed like a minor inconvenience at the time so I looked past it and walked with the nice lady who helped me at the desk to my room. Onto the room itself. The door was broken. It is a keycard door that unlocks when you press the card against the scanner on the handle. The door itself did not close, and it was a safety risk considering me and my fiancé were going around LA to have fun with our trip. The only "clean" thing about the room was the bed. The headboard was smeared with graffiti, and roaches were infested in the unit. Me and my fiancé spent more time playing exterminators while at the hotel than we did sleeping comfortably or watching shows because of the anxiety of roaches crawling over us. The restroom was just as bad. The ceiling was peeled horribly, and the shower had bugs in it as well. We did not shower during our stay. I will not be staying at this motel again. I highly advise when you book this that you get protection for your room, or you will end up like I did.
Stayed 2 nights in Sep 2024

2/10 Terrible

pedro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
F
My reservation was not found . Yet i dod not checkbin
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Stayed 2 nights in Sep 2024

6/10 Okay

Alberto

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the room space. I dont like the WiFi
Stayed 3 nights in Sep 2024

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was soo nasty and moldy. Don’t recommend
Stayed 2 nights in Sep 2024

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alexandra

Liked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Betty, Bellflower

Stayed 6 nights in Aug 2024

8/10 Good

Joe

Liked: Cleanliness
Stayed 1 night in Jul 2024