Four Points by Sheraton Los Angeles

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Los Angeles

Pool
Traditional Room, 1 King Bed, Non Smoking | View from room
Exterior
Casino
Exterior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Colo Colo 565, Los Angeles, Biobio, 4450811
  • AIEP Los Angeles
    1 min walk
  • Gran Casino Los Angeles
    1 min walk
  • Los Angeles Municipal Theater
    1 min walk
  • María Dolores Airport (LSQ)
    20 min drive

Room options

Traditional Room, 1 Single Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

Traditional Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Four Points by Sheraton Los Angeles

Hotel with free breakfast, steps from AIEP Los Angeles
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
Four Points by Sheraton Los Angeles offers 90 accommodations, which are accessible via exterior corridors and feature minibars and safes. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

During your stay at Four Points by Sheraton Los Angeles, you're just a quick walk from AIEP Los Angeles. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Restaurant 565, a fine-dining restaurant that serves Latin American cuisine
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from AIEP Los Angeles and Gran Casino Los Angeles
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Four Points by Sheraton Los Angeles also features tour/ticket assistance, laundry facilities, and 24-hour room service. Self parking is free.

This 3.5-star Los Angeles hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Restaurant 565 - This fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant 565

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during September, October, and November.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Los Angeles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 25000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 25000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

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Four Points by Sheraton Los Angeles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 185 reviews" "
Rating 8 - Good. 67 out of 185 reviews" "
Rating 6 - Okay. 21 out of 185 reviews" "
Rating 4 - Poor. 10 out of 185 reviews" "
Rating 2 - Terrible. 5 out of 185 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is tight!
Stayed 6 nights in May 2024

10/10 Excellent

Jorge, Santiago

Great staff, very nice hotel. Location is not the best.
Stayed 1 night in Feb 2024

10/10 Excellent

CESAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. Staff were really nice and helpful. Just next to the only shopping mall in town. Neighborhood was ok, but not much to do or see around
Stayed 1 night in Jan 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Good restaurant
Stayed 1 night in Jan 2024

10/10 Excellent

ROBERT, BRAMBLETON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on our father/daughter road trip visiting the town he was raised in. We were greeted with wonderful fresh raspberry juice when we arrived. They even served my cousins that came to town with us For the day. The restaurant had a nice atmosphere with delicious food. Some trouble with the elevators. They may be too small for this hotel. Only one was working so we waited very long to get to where we wanted to go.
Stayed 2 nights in Feb 2020

8/10 Good

chris, Santiago, CHile

Travelled with family
Liked: Cleanliness, staff & service
No pool Location and staff.............................................
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is nice, breakfast kind of simple but sufficient.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely best hotel in town.
We parked our car in a nice parking area for cars up to 2.30m. The nice staff welcomed us with a drink and introduced us to the hotel. The view from the top floors is amazing. And their gym is just perfect. Never saw a hotel with such a big gym. Really nice hotel! Definitely!
Stayed 1 night in Aug 2018

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Location.
Good location, the hotel have a shopping mall and a casino next to it. There is a lot of nights activities around it.
Stayed 1 night in Aug 2018

8/10 Good

Lee

Liked: Staff & service, room comfort
Hotel stay.
English speaking people at the front desk. They try very hard to be helpful. The food at the hotel is average at best. Rooms are going down hill a little. At least they are clean.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Wifi didn't work for a day and hot water was not working in my room. They to fix it last night and it got warmer but no follow-up or resolution. Let's see if they do anything when I check out tomorrow morning.
Stayed 2 nights in May 2018

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not to nice
Small hard beds, hard pillows, not prepared to receive many people, breakfast was a mess
Stayed 1 night in Sep 2017

8/10 Good

Alejandro

Liked: Staff & service, property conditions & facilities, room comfort
Ok
We stopped there to spend the night on our road trip to the south of Chile. Very good option, probably the best in the area. Was a little dissapointed with the indoor pool, which lacked maintenance and cleaning
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Staff totally nice, good facilities, clean, breakfeast was delicious

10/10 Excellent

Steve, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with nice staff that helped us with everything we needed.

8/10 Good

Sergio, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THREESOMES WELCOME!!
I made a reservation for 3 adults, but the hotel assigned me a room that had a king size bed only. I called to confirm I needed 2 beds but the hotel guy said the reservation was for a room with a king bed only. When I arrived they insisted, finally I had to pay for the extra bed an additional 50%, which I would have preferred to be charged when making my reservation. I also had to wait for the second bed to be carried to, and fixed at my room. Everything else was as expected or even better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Diana, Bermuda

Perfectly adequate, but nothing special.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Great service
We were very impressed with the service mentality and anxious they were to be helpful.

4/10 Poor

David, Reading

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in challenge
Lack of signage to enable you to get to the 3rd floor Check in. Slow Check-in Receptionist lacked english -bit of a suprise as it's an american chain hotel Noisy Bar area Breakfast served in a meeting room

8/10 Good

Lawrence, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Los Angeles...Chile
Hotel was nice. Restaurant was okay, but we were surprised by some of the menu outages.

6/10 Okay

Verified traveller

Nice hotel next to the mall
It was good but they couldn't find my reservation, that took time. The matres are very hard.