DoubleTree by Hilton Ontario Airport

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Ontario Airport

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby
Courtyard
Nightclub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Free airport shuttle
  • Parking available
  • Room service

Explore the area

Map
222 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪6 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪4 min drive‬

Room options

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 3
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton Ontario Airport

Pet-friendly hotel with 2 restaurants connected to the convention center in Ontario
2 restaurants, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Ontario Airport. During your stay, you'll be connected to the convention center, and just a quick walk from Ontario Convention Center. Free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from Ontario Convention Center and a 2-minute drive from Cucamonga-Guasti Regional Park
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 13 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 12800 square feet (1189 square meters) and includes conference space. A nightclub, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Ontario Airport. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Parking is available for a fee.

This Ontario hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Citrus West - This café serves breakfast and lunch. A children's menu is available.
Porter's Prime - This steakhouse specializes in American cuisine and serves dinner only. Open select days.
Vineyards Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18.75 per night; includes in/out privileges)
  • Electric car charging station on site
  • On-site parking includes off-street options
  • Free return airport shuttle from 5:30 AM to 11:30 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 17.95-21.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Citrus West
  • Porter's Prime
  • Vineyards Bar

Things to do

  • Bike rentals
  • Nightclub
  • Shopping
  • Swimming pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (12800 square feet)
  • Meeting rooms - 13

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.95 to 21.95 per person
  • Self parking fee: USD 18.75 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
DoubleTree by Hilton Ontario Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Ontario Airport
DoubleTree Hilton Ontario Airport
DoubleTree Ontario Airport
Hilton DoubleTree Ontario Airport
Hilton Ontario Airport
Ontario Airport DoubleTree
Doubletree Ontario
DoubleTree Hilton Ontario Airport Hotel
Ontario Doubletree
Doubletree By Hilton Ontario
DoubleTree by Hilton Ontario Airport Hotel
DoubleTree by Hilton Ontario Airport Ontario
DoubleTree by Hilton Ontario Airport Hotel Ontario

DoubleTree by Hilton Ontario Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 501 out of 1002 reviews" "
Rating 8 - Good. 202 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 95 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 1 night in Sep 2024

4/10 Poor

Michael

Disliked: Staff & service
The room I selected when I reserved the room is not what J got.
Stayed 1 night in Oct 2024

6/10 Okay

AGUSTIN

Business traveller
PUEDEN MEJORAR EL EDIFICIO
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe around the property
Stayed 2 nights in Oct 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk people, Joey was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Corazon

Stayed 1 night in Sep 2024

10/10 Excellent

betty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
The friendliness of staff to accommodate and checking to make sure I felt welcome. Great experience, lovely atmosphere.
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Travelled with pets
Liked: Amenities
Wonderful stay!
Stayed 1 night in Oct 2024

4/10 Poor

Travis

Business traveller
Disliked: Cleanliness, staff & service
Three day stay and I never received room service. I was asked at check in how often I would like room service and replaced with daily. Not once did I get service. Will not be back.
Stayed 3 nights in Oct 2024

6/10 Okay

Vincent

Cool stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Zakaria

Disliked: Cleanliness, property conditions & facilities
So first time in Ontario wanted a nice hotel Doubletree was the most expensive in the city about $200 a room and it is the nastiest hotel that I’ve been to. You would at least expect a nice and clean room for that price. AC doesn’t work very few lighting, smells like cigarettes in the hallways and in the room. Bed sheets are dirty and their lights stands have dust on them anywhere you look or touch is dirty.
Stayed 1 night in Oct 2024

2/10 Terrible

Katherine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Abhorrent stench—cat urine or meth??
We were traveling with our high school aged son so we wanted a room with a little more room. We reserved the two-bedroom suite option. $295 plus taxes and fees. We checked in late in the evening after arriving on delayed flights. We were exhausted. We got to our room (1107) and were overwhelmed by the stench of cat urine in the second bedroom where the king size bed was. We sprayed a little hair spray and perfume from our bags to mask the smell to no avail. Too tired to go to the lobby, complain and change rooms, we just went to bed. I took me almost an hour to fall asleep even covering my head with an extra pillow to dull the stench. I notified hotel staff in the morning about the situation. They refunded $100. Kind and understanding, they are looking into it. A nice gesture but frankly I would not even pay $50 for a room that smelled like that. Let alone $240.
Stayed 1 night in Oct 2024

10/10 Excellent

Dandrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

monica, rancho cucamonga

Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Stayed 1 night in Sep 2024

2/10 Terrible

Netsanet

Disliked: Cleanliness, staff & service, property conditions & facilities
I was attending a wedding. I am in the wedding. The reason I booked was because I was told I would be able to early check-in to get ready for the wedding. That was a lie and they gave me a room that was so far from the wedding event. overall, the stuff was rude mean I was treated like a peasant
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean room and the microwave, u can make a coffe.
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are very outdated and smells musty. Could use some upgrades based on their room rental costs.
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Stayed 3 nights in Aug 2024