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Comfort Inn & Suites near Ontario Airport

2.5 star property

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Photo gallery for Comfort Inn & Suites near Ontario Airport

Exterior
Suite, 2 Queen Beds, Non Smoking
Suite, 2 Queen Beds, Non Smoking
Outdoor pool, pool umbrellas, pool loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
3333 Shelby St, Ontario, CA, 91764
  • Toyota Arena
    ‪3 min drive‬
  • Ontario Mills Shopping Mall
    ‪4 min drive‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Shower, rainfall showerhead, free toiletries, hair dryer

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites near Ontario Airport

Hotel in Ontario with free breakfast and a 24-hour front desk
An outdoor pool, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn & Suites near Ontario Airport offers 92 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Inn & Suites near Ontario Airport gets high marks from our customers. During your stay, you'll be within walking distance of Toyota Arena. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests have great things to say about the breakfast and the location
  • Just a 4-minute drive from Ontario Mills Shopping Mall and a few minutes from Ontario Convention Center
Comfort Inn & Suites near Ontario Airport offers its guests an outdoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites near Ontario Airport. Limited free parking is available on a first-come, first-served basis.

This Ontario hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ontario Grand
Ontario Grand Inn
Ontario Grand Hotel Ontario
Ontario Grand Inn And Suites
Ontario Grand Hotel Ontario
Ontario Grand Inn Suites

Comfort Inn & Suites near Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 569 out of 1067 reviews
Rating 8 - Good. 199 out of 1067 reviews
Rating 6 - Okay. 130 out of 1067 reviews
Rating 4 - Poor. 70 out of 1067 reviews
Rating 2 - Terrible. 99 out of 1067 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Losa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All was good but mirror vanity in bathroom didn’t work.
Stayed 1 night in Dec 2024

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. I wish they had smart tvs though.
Stayed 1 night in Dec 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Starlina

Liked: Staff & service, amenities, property conditions & facilities
The room was okay, it could've been a little cleaner. The shower does not look like the pitures. The staff was really nice.
Stayed 1 night in Dec 2024

4/10 Poor

Miriam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures on the website don’t look like what you get. Ice bucket is plastic and looks like it had mold. Your bathroom door swings back, doesn’t stay open. My girlfriend got hurt and they claimed they did the incident report and still haven’t received the “email” that the GM is supposed to send! Unprofessional staff when handling situations like this. You need to change your housekeeping, attitude for no reason. You should have maintenance check rooms just to make sure everything is working properly. I asked the receptionist if the bathroom doors are supposed to swing back or stay open, she said stay open. The door would need to be checked by someone from maintenance.
Stayed 2 nights in Dec 2024

10/10 Excellent

William, Columbia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet property. I would stay here again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shekinah

Disliked: Cleanliness, property conditions & facilities
Most disgusting hotel. I’m almost convinced the room I was in wasn’t actually cleaned . Paint splatter all over the furniture and cabinets were stained with who knows what. Layers of dust on the floors and furniture. Poorly patched up holes in the wall. Open the drawers of the tv stand had used ear plugs in there and trash. Everything looks run down .
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Stayed 1 night in Dec 2024

8/10 Good

Tennille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this location multiple times. They are nice and the breakfast is fine. The location is starting to show it's age a little. Like there are wear marks on the doors and the toilet lid didn't fit on the toilet (weird) We will stay again knowing what to expect.

6/10 Okay

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, nice property helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

will

Stayed 2 nights in Nov 2024

10/10 Excellent

Karina

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Long hair found on bedsheets and floor of wc area. Coffee maker still had water in it. When wiped out, mildew present. Ice machine on floor out of order. No place to hang used towels. Toilet barely flushed. Took a long time to get hot water in sink and shower.
Stayed 1 night in Dec 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

tiara

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t impressed
Stayed 3 nights in Nov 2024

6/10 Okay

Brian

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed here due to U16 Soccer tournament. Gentleman at the front desk was excellent, he worked very hard to accommodate us when our rooms were never cleaned in 4 nights we stayed. He brought fresh towels and emptied the trash for us. Hot tub was nice after long days with the soccer The housekeeping staff needs to be fired. Rooms were dingy, floors were sticky with god knows what, and walls were in desperate need of cleaning. This locations cleaning policy is they only clean room every 3 days, ours were never cleaned, trash only emptied by gentleman running the front counter. The gentleman running the front counter deserves a raise as he made our stay bearable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lorenzo

Stayed 1 night in Nov 2024

2/10 Terrible

tiara

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities
Rude to special need customers and small children . SMH never would stay here again .
Stayed 2 nights in Nov 2024

2/10 Terrible

tiara

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible and rude . Not accomidat
Stayed 2 nights in Nov 2024

2/10 Terrible

tiara

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay with family
Stayed 2 nights in Nov 2024

2/10 Terrible

tiara

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service and staff
Stayed 2 nights in Nov 2024

2/10 Terrible

tiara

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay here again
Stayed 3 nights in Nov 2024

6/10 Okay

Christine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Hair left in shower
The room was nice but as soon as I walked in I noticed the full length mirror was dirty and the counter had coffee grounds all over the place. Then I got in the shower and there was hair left on the bottles of shampoo/ conditioner and on the floor
Stayed 1 night in Dec 2024