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Best Western San Dimas Hotel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western San Dimas Hotel & Suites

Lobby sitting area
Lobby
Outdoor pool, pool loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
501 W Bonita Ave, San Dimas, CA, 91773
  • Raging Waters
    4 min drive
  • Auto Club Raceway at Pomona
    5 min drive
  • Fairplex
    8 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Dimas, an IHG Hotel
Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (688)
The price is €136
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express Hotel & Suites San Dimas, an IHG Hotel

About this property

Best Western San Dimas Hotel & Suites

Hotel in San Dimas with free breakfast and a 24-hour front desk
An outdoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Best Western San Dimas Hotel & Suites offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Dimas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.
Our customers tell us they can't get enough of the free breakfast at Best Western San Dimas Hotel & Suites. During your stay, you're just a quick walk from Swan Day Spa. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by foot from Swan Day Spa and a 1-minute drive from Pacific Railroad Museum
Best Western San Dimas Hotel & Suites offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at Best Western San Dimas Hotel & Suites. Self parking is free.

This San Dimas hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Evening Reception - Onsite lobby lounge. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Manager's reception (select days)
  • Coffee/tea in a common area

Restaurants on site

  • Evening Reception

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western San Dimas
Best Western San Dimas Hotel
San Dimas Best Western
Comfort Suites Near Fairplex Hotel San Dimas
San Dimas Comfort Suites
Comfort Suites San Dimas
Best Dimas & Suites Dimas
Best Western San Dimas Hotel & Suites Hotel
Best Western San Dimas Hotel & Suites San Dimas
Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews" "
Rating 8 - Good. 227 out of 1002 reviews" "
Rating 6 - Okay. 54 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dan

Stayed 4 nights in Aug 2024

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness, staff & service
Shampoo, body wash and conditioner were only available in very small difficult to use 1.5" plastic squeeze containers. Each container was difficult to handle much less squeeze the contents out. Only one set was provided in the unit. We were required to ask for more at the front desk and then only one additional set was provided. Limited breakfast dining options for plant-based individuals. No peanut butter available.
Stayed 2 nights in Aug 2024

6/10 Okay

Bradley

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint- rooms are situated around a lovely pool courtyard. Bed was very comfortable and rooms are spacious. Staff was very friendly, but very difficult to reach by phone if you needed to call front desk
Stayed 3 nights in Aug 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had noisy guests the first two nights which made it hard to sleep, but otherwise we were comfortable here. Would stay again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Gabriella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unauthorised smoking charge
We were in town for 1 night, for a business interview. Checked in at about 9pm and checkout around 10 or 11am. Hotel charged us $250 for supposed smoking in the room when that did not happen. The staff was reluctant to assist getting the charge disputed and would only give me an email to reach out to the manager. I will update my review if they end up assisting me but as of right now I am extremely disappointed with our stay. The room was not very clean to begin with, dirty face towels, and the property itself was only subpar. Not sure if they are charging people like this for their own benefit but as of right now it’s disappointing the lack of support I am receiving.
Stayed 1 night in Jul 2024

6/10 Okay

Ronalda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is what it is
The room was as expected for hotels these-days. The breakfast was horrible
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Katherine

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
I love this place. The only issue I had was the second night when I came back a little after 10 pm, my key card didn't work on the gate. Luckily, the lobby was still open and I got a new card, but if I got back after 11, I would have been out of luck. Not sure why I was locked out when I was there for 2 nights. But otherwise, I will stay there again, it's a very comfortable place.
Stayed 2 nights in Jul 2024

4/10 Poor

Albert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was very dirty. First was the used nasty band aid on the carpet along with trash and food bits. Parts of the room hadn’t been dusted or wiped clean. Sheets were dirty. Cigarette burns in carpet, bed covers and chairs. Very disappointed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Schotie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love are stay will be returning next year
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable. Everything was very clean. I enjoyed the courtyard garden that included rosebushes.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ramon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Luciente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill, clean and welcoming.
We had a great stay. Reception was nice and chill with a warm welcome. Our room was clean and spacious. Breakfast was quick and filling. I definitely would stay here again when I'm back in the area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean
Stayed 1 night in Jun 2024

2/10 Terrible

Ryan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need my refund not to be charged for two days after being compt two days
Stayed 2 nights in Jun 2024