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Best Western Plus Ontario Airport & Convention Center

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Ontario Airport & Convention Center

Lobby
Exterior
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot tub
  • Pool
  • Gym
  • Breakfast included

Explore the area

Map
209 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪6 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Ontario Airport & Convention Center

Hotel in Ontario with free breakfast and airport shuttle service
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast is provided, as well as free wired internet in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Best Western Plus Ontario Airport & Convention Center offers 154 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plus Ontario Airport & Convention Center gets high marks from our customers. During your stay, you're just a quick walk from Ontario Convention Center. Features include free self parking, a free roundtrip airport shuttle, and a free area shuttle.
  • Free full breakfast served daily
  • Free wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by foot from Ontario Convention Center and a 2-minute drive from Cucamonga-Guasti Regional Park
  • Free airport, shopping center, and local-area shuttle service
Best Western Plus Ontario Airport & Convention Center offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1195 square feet (111 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Ontario Airport & Convention Center. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available. The property offers extended parking privileges.

This Ontario hotel is smoke free.

Guests are served free full breakfast daily.
Garden Square - This family restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to 11:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 3 mi
  • Free shopping centre shuttle

Food and drink

  • Free full breakfast available daily
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Garden Square

Things to do

  • Billiards/pool table
  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1195 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • No lift (single-level property)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay (for stays between 7 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Ontario Airport & Convention Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Ontario Airport
Best Western Plus Hotel Ontario Airport
Best Western Plus Ontario Airport
Best Western Ontario Airport Hotel Ontario
Ontario Best Western
Best Western Plus Ontario Airport Hotel
Best Western Ontario Airport Hotel
Best Western Plus Ontario Airport & Convention Center Hotel
Best Western Plus Ontario Airport & Convention Center Ontario

Best Western Plus Ontario Airport & Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1001 reviews" "
Rating 8 - Good. 245 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Joanna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room had a bad odor. Breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in Easy off. Very clean room
Stayed 2 nights in Oct 2024

10/10 Excellent

tarynne

Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little things matter after a very long day of travel... when airlines and car rentals are painful, walking into a hotel with a friendly welcome, assiging a room that is first floor right near ample parking and a clean room equate to a restful sleep. Additionally, while it may seem very small, I greatly appreciate the shoe cleaner especially before I had to go out for business for the day. Every staff member I encountered was smiling friendly and genuine- thank you for a great stay and look forward to visiting again when I travel through Ontario Airport.
Stayed 1 night in Oct 2024

2/10 Terrible

Renon

Stayed 3 nights in Sep 2024

2/10 Terrible

Karly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When my family and I got to the hotel our hotel room smelled of urine. We asked for another room and were granted one. When we walked down to our new room when we tried to get in there was someone holding the door closed from the inside. We waited a second and a female s*x worker existed the room. We then went back to the front desk and they told us this has been a problem at their facility.
Stayed 1 night in Sep 2024

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

Noemi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nicki

Liked: Staff & service, property conditions & facilities
They had a power outage and there was loud construction going on.
Stayed 1 night in Oct 2024

10/10 Excellent

Micheline

Stayed 1 night in Jun 2024

6/10 Okay

oscar

Travelled with family
i reserved a king size bed, when i checked in there were all gone
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the ladies at the front desk checking us in The shuttle guy was also great Love this hotel Very roomy and clean and great price We will make this our go to hotel
Stayed 1 night in Sep 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
I happy
Stayed 1 night in Sep 2024

6/10 Okay

marcus

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, room was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the convention center and good food options nearby
Stayed 4 nights in Sep 2024

10/10 Excellent

Charla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! 5-star service. Jennifer was friendly when she came to pick me up from the airport, the front desk associate was amazing, Sebastin was very informative and helped me all of my needs here at the hotel. This made things a little bit easier for me since my flight was pretty much cancelled and caused me to be stuck here an extra day and miss work.
Stayed 1 night in Sep 2024

4/10 Poor

Seung

Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Quick service in lobby. Clean room
Stayed 1 night in Sep 2024

6/10 Okay

Marilyn

Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Business traveller
Liked: Amenities
place is dirty,broke down and dangerous
Stayed 1 night in Sep 2024

10/10 Excellent

Janet, LA PUENTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for one night.
Stayed 1 night in Sep 2024