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Hotel Genova

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Genova

Front of property
Quadruple Room, Non Smoking
Reception
Free daily continental breakfast
Outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Kitchen
    Kitchen

Explore the area

Map
523 Las Heras, Los Andes, Región de Valparaíso, 2100000
  • Archaeological Museum of the Andes
    4 min walk
  • Museo Antiguo Monasterio del Espíritu Santo
    5 min walk
  • Museo Arqueológico
    5 min walk
  • San Felipe (SSD)
    25 min drive

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Large Single Bed

Single Room, 1 Large Single Bed

Single Room, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Quadruple Room, Non Smoking

Free WiFi, bed sheets

Quadruple Room, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 5 Twin Beds

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Front of property – evening/night

Enjoy Santiago - Hotel del Valle

Pool
Breakfast included
Spa
Parking included
4.3 out of 5, Excellent, (152)
The price is €102
for 1 night
9 Dec - 10 Dec
Enjoy Santiago - Hotel del Valle

About this property

Hotel Genova

Hotel in Los Andes with free breakfast and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a microwave in a common area, and a refrigerator in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite.
Hotel Genova offers 21 accommodations with shared/communal kitchens and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Genova, you're just a quick walk from Archaeological Museum of the Andes. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a terrace, a shared microwave, and a shared refrigerator
  • Just a 4-minute walk from Archaeological Museum of the Andes and 5 minutes by foot from Museo Antiguo Monasterio del Espíritu Santo
Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at Hotel Genova. Free self parking is available.

This Los Andes hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Microwave
  • Fridge
  • Shared kitchen access

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 5 children stay free in the same room as the parent or guardian when using exisiting bedding.

Property is also known as

Hotel Genova Los Andes
Genova Los Andes
Hotel Hotel Genova Los Andes
Los Andes Hotel Genova Hotel
Genova
Hotel Hotel Genova
Hotel Genova Hotel
Hotel Genova Los Andes
Hotel Genova Hotel Los Andes

Hotel Genova Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 5 out of 25 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
You get what you pay for! :(
Stayed 1 night in Mar 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff & Great location!
We went to Los Andes for the weekend and stayed at Hotel Genova for 3x nights Fr-Mo. We booked a room with double bed with bathroom, it was quite cozy but spacious enough just for the weekend. Our room was conveniently located at the back of the hotel, right next to backyard door that led to a cute little outdoor area with seating area and pool. Hotel staff were super friendly and helpful (the included continental breakfast was simple but still perfect to start the day without having to look for a breakfast place. The kitchen is not really available, there’s just a fridge (that isn’t located inside the kitchen), but the lovely house lady let me use the kettle. The only bummer was that the price in hotels.com didn’t match the actual price in Chilean pesos. When the total price on hotels.com showed $180, the actually price was $213. Nonetheless we enjoyed our stay very much in this great location!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The staff wasn’t very friendly Good place to stay.
Stayed 1 night in May 2023

10/10 Excellent

Romina

Stayed 1 night in Mar 2023

2/10 Terrible

MURILO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y muy buena predisposición ante cualquier consulta. Muy cómodo y seguro.
Stayed 1 night in Apr 2024

2/10 Terrible

Jano Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
Un desastre no nos tomaron en cuenta la reserva que hicimos. Llegamos desde mendoza y nos dijeron que no tenian anotada la reserva. Tuvimos que buscar otro hotel. Patetico no vayan.
Stayed 1 night in Apr 2024

10/10 Excellent

DOMINGO

Stayed 1 night in Mar 2024

10/10 Excellent

David Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

klaus-peter

Liked: Cleanliness
Disliked: Room comfort
Günstig und Klein aber teils sehr laut
Kleines älteres Hotel - für eine Nacht ok. Ein riesen Nachteil - man hat keinen Schlässel für Haupteingang und jeder muss klingeln das Rezeption kommt und aufmacht. Mein Zimmer (Nr.1) lag direkt neben Eingang und die ganze Nacht geklingel bis der letzte Gast wieder da (3Uhr dann Ruhe) - ab 6 die ersten abgereist... Nachtruhe ist anders. Daher unbedingt Zimmer abseits Eingang verlangen. Personal sehr nett und Hilfsbereit
Stayed 1 night in Dec 2023

10/10 Excellent

ARMANDO DANIEL

Stayed 2 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
A lovely building in a nice street run by the kind Andries, nice pool. Would be a good idea to have a keycode entry as we were locked outside waiting to get in and the doorbell woke us up when sleeping.
Stayed 2 nights in Mar 2023

10/10 Excellent

Raul angel

Liked: Staff & service, amenities, property conditions & facilities
Tiene estacionamiento dentro de la propiedad
Stayed 1 night in Mar 2023

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Antonia Dolinda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Es un edificio deprimente,me cobraron más de lo acordado,el desayuno muy escaso pedí edulcorante y no tenían ,nos terminaron de llenar las tazas de leche con agua ,el estacionamiento incómodo,,la puerta de la habitación estaba toda sucia ,en resumen orrible
Stayed 1 night in Feb 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Antes de llegar, les contacté para confirmar la reserva y el encargado fue muy amable en responder. Al llegar fue un ambiente muy amistoso y se nos entregaron distintas facilidades para nuestra estadía y nos ayudaron con información sobre otros lugares que visitaríamos.
Stayed 1 night in Jan 2023

8/10 Good

Dario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Graciela Silvia

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2023

2/10 Terrible

ELIZABETH CARMEN

Travelled with family
Disliked: Staff & service, property conditions & facilities
Incumplimiento de reserva
El hotel no reservo nuestra habitación, a pesar de estar permanentemente en contacto, avisando la demora. Cabe destacar que el viaje tuvo una demora de cinco horas, originada en la aduana chilena. A pesar de haber avisado con anterioridad, y reiterado telefonicamente dos veces, que llegabamos a las 23 horas, desde las 22 recibimos mensajes y llamada de quien dijo ser el dueño. Finalmente no cumplió su compromiso. Esto fue un grave problema para nosotros, que habíamos confiado en la seriedad de la plataforma Hotels.com
Stayed 1 night in Jan 2023

8/10 Good

Luis Emilio Lazzaro

Stayed 1 night in Jan 2023

8/10 Good

Juan Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien un lindo hotel para pasar una noche
Stayed 1 night in Dec 2022

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No acepta tarjeta de ningun tipo. No avisan que solo es con pesos chilenos. El lugar feo.

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Practico, bien ubicado, buena atención y limpieza
Principalmente la ubicación excelente, a pasos de espacio urbano y como íbamos a hacer compras las hicimos sin sacar el auto. La habitación miñuy chiquita, las instalaciones bastante humildes y basicas pero por la ubicación, el precio y la atención de la gente del hotel vale la pena. Desayuno incluido, sandwich de jamón o yogurt con cereales. En pocas palabras es un lugar para ir a dormir bañarse y no mucho más. Tiene una pileta bastante linda que no llegué a usar y el estacionamiento muy seguro dentro del mismo hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es excelente. Siempre hay que tener en cuenta que es un hotel de 3 estrellas, no de 4 ni de 5. Es tipo casona arreglada como hotel. Todo excelente. Desayuno sencillo. Muy agradable como te reciben
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019