Zedwell Underground Hotel Tottenham Court Road

3.0 star property

Choose dates to view prices

Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3
Cocoon 4
Exterior
Cocoon 4
Cocoon 4

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
112a Great Russell Street, London, England, WC1B 3NQ
  • The British Museum
    ‪5 min walk‬
  • Russell Square
    ‪9 min walk‬
  • Leicester Square
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪62 min drive‬

Room options

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Zedwell Underground Hotel Tottenham Court Road

Hotel with a 24-hour front desk, steps from Tottenham Court Road
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Our customers tell us they can't get enough of Zedwell Underground Hotel Tottenham Court Road's great location. During your stay, you're just a quick walk from The British Museum. Features include free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Services include luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Tottenham Court Road and 5 minutes by foot from The British Museum
Zedwell Underground Hotel Tottenham Court Road offers its guests express check-in, express check-out, and an elevator. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Step-free path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels

More

  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's TBC mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's TBC mobile app before check-in.

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 249 out of 977 reviews
Rating 8 - Good. 221 out of 977 reviews
Rating 6 - Okay. 210 out of 977 reviews
Rating 4 - Poor. 145 out of 977 reviews
Rating 2 - Terrible. 152 out of 977 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
Good location clean and comfortable rooms
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Good
Good clean hotel. Could have given an extra towel as I only had one for shower and one for a bath mat. Had no towel to dry hands. No desk or anything to leave my suitcase on. Need a little table for suitcase or clothes like in Piccadilly Circus
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay was particularly helpful to me the whole time
Stayed 9 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t torture yourself
Every little thing came as an extra. Early check in £40, store luggage early £15per bag, hair dryer £10 etc. The shower head is a rainfall shower so you can’t shower without getting your hair wet so you’re pretty much left with no choice but to rent out the hair dryer. The room was suffocating and had really bad aircon. Please save yourself the pain and go somewhere else. The room was not noise proof what so ever. As a female I’ve never felt so unsafe
Stayed 1 night in Nov 2024

8/10 Good

Zahn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, room comfort
Budget hotel with stealth charges -disappointing
Budget quality hotel in central location but would not return. Room is the smallest I’ve ever stayed in and feels like a prison cell. You know when you book it there are no windows but this hotel is like some dystopian nightmare. Cannot believe the hotel check out time is 10am!!! This is unheard of in London hotels and they are ready and knocking on your door ready to collect their £50 late check out fee as soon as you breach the cut off time. It was clean but I think I would rather stay anywhere else than here in the future. Would not return.
Stayed 1 night in Nov 2024

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Sam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mahshid

Liked: Cleanliness, staff & service, property conditions & facilities
Of you need a quick and simple stay. Rooms are small but sufficient. There is coffee and super nice staff. 15p for leaving luggage after check out was the only thing that bothered me since i wanted to grab breakfast before heading to the airport.. but overall if youre looking for a place to stay in the midst of it all tottenham court is a good one.
Stayed 2 nights in Nov 2024

8/10 Good

Chau

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Rubbish
Ridiculously small. Never mind no tv or window. No where to even hang up vlothes
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

6/10 Okay

Donnacha

Liked: Cleanliness, property conditions & facilities
The Ryanair of hotels!
Poor phone service as it’s 4 floors underground. Very noisy too due to the tube and also some very random pipe work. They charge for everything. Storing bags is £15, an iron is £10 and early check in is £60. Location is excellent tho so it’s a compromise
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Pros: Location (close to theaters, tube stop, many dining options), clean room Cons: 15£ charge to store luggage (per piece), tiny room with no space for a proper suitcase and no chair, water from shower gets all over bathroom floor soaking bath mat and leaving a puddle, noisy (can hear the tube, loud plumbing sounds), hairdryer is an additional 10£ charge
Stayed 2 nights in Nov 2024

4/10 Poor

JG

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Douglas

Stayed 2 nights in Oct 2024

8/10 Good

Elsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant placement and service and staff service as well as accessible to most amenities you can think of! Fantastic!
Stayed 1 night in Nov 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Weird concept of an underground hotel. Room very basic but clean and comfortable bed. Noise of underground trains can be heard but that doesn’t bother me. I’ll definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The room is perfectly located in the London core and is walking distance from the underground. There are several shopping and restaurant within walking distance of this hotel. The hotel staff were extremely helpful. As a female in my 20s traveling solo I felt extremely safe.
Stayed 2 nights in Nov 2024

6/10 Okay

Pam

Business traveller
Disliked: Property conditions & facilities
Pros- great location, bathroom had nice features, waterfall shower, de misting mirror and soft close loo, decent towels and the bed was comfy. Cons- one small lift that you had to wait ages for every time, room wasn’t very clean, floors clearly hadn’t been mopped and there were old toothpaste splashes behind the sink, toilet made a horrendous noise when flushed, pipes made an awful noise, walls were paper thin and you can hear your neighbours, and you can hear the tube trains going past every few minutes. I don’t care how cheap it was, I wouldn’t stay again.
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie, Cotati

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was charged a extra 60 pounds to check in early. Unsafe area experienced three street attacks over my cell phone. Filthy, noisy other rooms and from hallway, pipes banging when using sink and shower, noises from underground railway. No room phone, no power socket in bath room for hair dryer, x2 towels after 7 day stay. Dried blood stains under sheets on double bed, tile floors filthy with hair on floor and bathroom sink, was bitten by bed bugs staying there while sleeping. Fire alarm went off in the room after having a shower and had a black male staff member knock on my door of room very confrontational rude telling me I should of had the bathroom glass sliding door closed which I advised him I did but upon opening it and exiting the bathroom the fire alarm went off. Answering my room door wet and with only a towel wrapped around me as a female was uncomfortable enough with out having to deal with this nasty black male staff member.
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024