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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

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Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3
Exterior
Reception
Shower, rainfall showerhead, towels
Interior

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
112a Great Russell Street, London, England, WC1B 3NQ
  • The British Museum
    ‪5 min walk‬
  • Leicester Square
    ‪9 min walk‬
  • Piccadilly Circus
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪62 min drive‬

Room options

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 4

Cocoon 4

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2

Cocoon 2

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Lobby

Zedwell Piccadilly Circus

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Soundproof rooms
3.7 out of 5, Good, (4658)
The price is €171
for 1 room
includes taxes & fees
8 May - 9 May
Zedwell Piccadilly Circus

About this property

Zedwell Underground Hotel Tottenham Court Road

Hotel with a 24-hour front desk, steps from Tottenham Court Road
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Our customers tell us they can't get enough of Zedwell Underground Hotel Tottenham Court Road's great location. During your stay, you're just a quick walk from The British Museum. Features include free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Services include luggage storage
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Tottenham Court Road and 5 minutes by foot from The British Museum
Zedwell Underground Hotel Tottenham Court Road offers its guests express check-in, express check-out, and an elevator. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's TBC mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's TBC mobile app before check-in.

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 260 out of 1016 reviews
Rating 8 - Good. 227 out of 1016 reviews
Rating 6 - Okay. 221 out of 1016 reviews
Rating 4 - Poor. 149 out of 1016 reviews
Rating 2 - Terrible. 159 out of 1016 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay here again! Also very, very clean!
Stayed 1 night in Jan 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

James

Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great change from the norm!

Check-in was seamless, with excellent service from the staff. The hotel itself is charming and cosy, making for a pleasant experience. However, the absence of a fridge or glasses in the room was a bit unexpected, especially as the room was quite warm, and the AC didn’t seem to cool it effectively. That said, it was a great stay overall, and I’d happily return in the future!
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Linda, Swansea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Curious underground hotel. Tiny rooms but with everything you need for a night (maybe 2) (as long as you’re just using it for sleeping). A very good price for central London and so close to Tottenham Court Road tube. Lounge area is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, tube station, efficient check in and check out.
Stayed 4 nights in Dec 2024

10/10 Excellent

georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Alexa

Stayed 1 night in Dec 2024

6/10 Okay

Francisco

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

JANETTE

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They dont change towels or clean after you. The ahower floors get super wet because theres no step out of the shower or shower door ans stays like that brcause they never came to mop the floors or whatsoever.
Stayed 2 nights in Jan 2025

4/10 Poor

Rami Mohamad Abdel

Disliked: Staff & service, amenities, property conditions & facilities
Bad experience, annoying, feels like the train is behind your room, uncomfortable, the hotel is like a prison, no windows, no table, no phone, no TV in the room, no closet, no safety box, no room cleaning, no eminites you have to pay for the luggage room if it is 1 hour… , the hotel is on the 4th and 5th floor underground..
Stayed 4 nights in Dec 2024

2/10 Terrible

Tim

Liked: Cleanliness
Disliked: Property conditions & facilities
You can’t fault the location at all. However, I’m giving this a one star review because of the noise. The hotel does advertise that it’s underground but doesn’t disclose that it’s directly above the metro system. You will need to get used to the noise of a passing train every 5 minutes. I didn’t sleep at all. Also, beware of the £15 charge to store a small bag after check out.
Stayed 2 nights in Dec 2024

6/10 Okay

Phil

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was tiny, just a bed and a bathroom.
Stayed 1 night in Dec 2024

4/10 Poor

Tor

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Don't come early

Wanted GBP 46 to keep our 3 bags for a few hours prior to check-in. Simply Horrendous Service
Stayed 2 nights in Dec 2024

8/10 Good

kristina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Was okay

The rooms were very basic and beds are very low to the ground the rooms were very clean and tidy. The room was nice and warm with the opportunity of air conditioning if needed. Service was very poor and slow and no help especially with it being a first time staying at this hotel and Also no guidance from when you enter the building on where to go. I would stay again but not in a rush.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nic

Stayed 1 night in Dec 2024

6/10 Okay

vicky

Travelled with partner
Liked: Cleanliness, staff & service
Rooms were clean and staff were friendly but common areas around the rooms had a horrible smell. Was a novelty staying in these below ground rooms but wouldn’t do it again was a maze to try and find your room and room numbers unnecessarily complicated. Would pay the little bit extra for premier Inn.
Stayed 1 night in Dec 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go for everything you need! The staff were super friendly and helped out with whatever I needed. No windows in the rooms but having stayed at a few Zedwells now that’s the norm - and for good reason. Zedwell is purely a place for sleep, meaning you get a super comfy mattress and no windows to leak the light in. You can be subject to noise from the tube early in the morning but for the price I wouldn’t complain
Stayed 1 night in Nov 2024

8/10 Good

Oliver

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Stefania

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we got to the hotel the guy at the reception didnt even bother looking in the eyes or asking if we were ok. He literally just said ‘Name for checkin’. From there it has been one thing after the other for a terrible staying. Please dont waste money. It is not worth it! The rooms( that are literally underground, so if you suffer of claustrophobia, definitely dont book)are super loud because literally under the underground. They provide ear plugs but they dont even cover the talking and snoaring you can hear from the room next to you. The walls are so thin you can actually feel part of the conversation. I am pregnant and i needed 2 extra pillows for sleeping on my side. I went down to reception asking for them and they were so rude about it, repeating they didnt have any. Then i said i was pregnant and magically the pillows appeared. The mattress are super small. Two average size people will fit just about. Super small! If you go on their website, they are proud of how you are gonna sleep with them. Trust me, you wont! Last amazing thing: we ask to leave suitcase, they charge you!!! 2 bags 15£!!! When you ask why, they will say to you ‘Eventually every hotel in the world will because the economy is bad and hotels need to make money!’ Again, avoid booking with them!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Samara

Stayed 1 night in Nov 2024