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Thistle London Park Lane

4.0 star property

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Photo gallery for Thistle London Park Lane

Apartment | Private kitchen
Apartment
Standard Twin Room
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
20 Great Cumberland Place, London, England, W1H 7DL
  • Marble Arch
    ‪2 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • Oxford Street
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment

Apartment

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

City view

Thistle London Marble Arch

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1202)
The price is €401
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Thistle London Marble Arch

About this property

Thistle London Park Lane

Hotel with a 24-hour fitness center, steps from Marble Arch
This smoke-free hotel features a 24-hour fitness center, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Thistle London Park Lane offers 119 air-conditioned accommodations with laptop-compatible safes and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Thistle London Park Lane's great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. You'll find features like free WiFi in public areas, plus a 24-hour gym and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Marble Arch and 5 minutes by foot from Hyde Park
Thistle London Park Lane offers its guests a 24-hour fitness center, tour/ticket assistance, and dry cleaning/laundry services. WiFi is free in public spaces. A complete renovation of Thistle London Park Lane was completed in October 2023.

This 4-star London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 45 per day); reservations required

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • 4 steps to reach entrance
  • Lift (173 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 279 feet away.

Renovations and closures

The property will be renovating from January 6 2025 to May 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 45 per day (5906 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Thistle Park Lane
Thistle London Park Lane Hotel
Thistle London Park Lane London
Thistle London Park Lane Hotel London

Thistle London Park Lane Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 216 reviews
Rating 8 - Good. 65 out of 216 reviews
Rating 6 - Okay. 31 out of 216 reviews
Rating 4 - Poor. 10 out of 216 reviews
Rating 2 - Terrible. 9 out of 216 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

AS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Form and functional. Lovely service at reception to porters. Breakfast amazing and beds comfy. Shower was very high up but room was clean and big.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Good location but very dated hotel
Good location but when we went to check in for 3pm the rooms were not ready and we did not get to our room until 3 45pm. Rooms were very small. Heating not working and extractor fan not working in bathroom making bathroom very slippy due to condensation. Staff were very helpful though when we told them of issues with room. Very friendly. Hotel was in good location, clean but dated.
Stayed 3 nights in Oct 2024

4/10 Poor

Christeena

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try somewhere else!
This was an incredibly poor stay. The stories we can tell are horrendous. We could not wait to leave this hotel and the nonesense they put us through. Horrible rooms, A/C didn't work, bathrooms were plugged, sink was broken and some of the worse customer service experienced. Believe the reviews, it is not a great place to stay except for the location.
Stayed 5 nights in Aug 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Josh

Stayed 3 nights in Sep 2024

6/10 Okay

Muhammad

Stayed 1 night in Oct 2024

8/10 Good

Maria

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel had its ups and downs. While the room was spacious and comfortable, with an impeccable bathroom, the overall decor of the hotel from the front desk to the hallways and lobby was not aesthetically pleasing. Unfortunately, our room was located on an underground floor, making it extremely dark, with the windows facing a dark wall, limiting natural light. However, the staff at the front desk were so friendly and accommodating that I didn’t feel the need to complain when the underground room was assigned.
Stayed 2 nights in Sep 2024

6/10 Okay

Oluseun

Business traveller
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thistle was clean and modern. The elevators were slow getting to the lower level where we were staying, but everything else was fantastic.
Stayed 1 night in Sep 2024

8/10 Good

Mihyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

tom

Travelled with family
Liked: Cleanliness, staff & service
The hotels bed and pillows need upgrades, to hot in the room, hvac not working properly, very noisy
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Not too happy being on a floor without elevator!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Awad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Andy

Our room was unavailable due to maintenance. We were moved to The Cumberland Hotel next door. No issues - everything was handled smoothly
Stayed 1 night in Sep 2024

6/10 Okay

Barbara

Stayed 9 nights in Aug 2024

2/10 Terrible

Kamlesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Dormitory, not a hotel, disgusting
For a hotel in Central London the service from the time at check in, no assistance at all, not even help with luggage. Staff at front desk were more interested with themselves & having their own personal chats. The first night room was to be 40% discounted, please confirm this. The 40% discount was authorized by Amal at reception. The next day we were moved to a better roomier room. The soaps & shampoo bottles were half used & only one bath towel in the family room. The Hotel is run like a third grade dormitory & certainly will not recommend, we left a day earlier. Hotel.com should not list this hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Samina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 7 nights in Aug 2024

8/10 Good

Suzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was hot with no way to turn temp down.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Thistle hotel was great, good location and cozy rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area
Good cozy place! Friendly staff, great area for walking to popular attractions Would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

John, Doncaster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very friendly staff, very clean.
Stayed 1 night in Aug 2024