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The Pilgrm Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pilgrm Hotel

Reception
Terrace/patio
Front of property
Single Room
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
25 London Street, London, England, W2 1HH
  • Hyde Park
    7 min walk
  • Kensington Gardens
    7 min walk
  • Paddington Central
    7 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bunk Bedroom

Bunk Bedroom

Bunk Bedroom

  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

Room

St. David's Hotels

Free WiFi
24/7 front desk
4.0 out of 5, Very good, (452)
The price is €96
for 1 night
includes taxes & fees
5 Jan - 6 Jan
St. David's Hotels

About this property

The Pilgrm Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite. Housekeeping is available once per stay.
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

The Pilgrm Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include coffee/tea in a common area and a water dispenser
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Pilgrm Hotel also features coffee/tea in a common area and a water dispenser.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.
The Lounge - Onsite restaurant.
Cafe - Onsite coffee shop. Open daily.

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: GBP 18.50 for adults and GBP 18.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Lounge
  • Cafe

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (once per stay)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

The Pilgrm Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 240 out of 568 reviews" "
Rating 8 - Good. 185 out of 568 reviews" "
Rating 6 - Okay. 82 out of 568 reviews" "
Rating 4 - Poor. 41 out of 568 reviews" "
Rating 2 - Terrible. 20 out of 568 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean but cramped.
Handy location for Paddington station but probably the smallest room I have ever seen. There was a bed and a very tight en suite. No room even for a chair. Remarkable layout but could only open suitcase on the bed. The room was very hot with no air conditioning. I would hate to stay here in summer as it would be unbearable. A fan is provided but it would be too noisy to use overnight. There is a lift, but despite this there are stairs into the hotel and also once you get out of the lift. Despite these comments it was perfectly adequate for an overnight stay. Importantly it was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rukiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was really cute.
Stayed 3 nights in Sep 2024

6/10 Okay

Liberty

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed our stay at the pilgrm hotel. The reception team were welcoming, providing bottled water on arrival. The room was clean but was small for a medium sized room and had very few ammeneties, a kettle with cups or a coffee machine in the room would improve it drastically. Also the TV didnt work properly so we were unable to connect to the Netflix option advertised. There was no phone in the room to contact the hotel reception team, so we used the whatsapp option advertised but didnt get a response so had to call the hotel directly instead to ask for an iron, but once we had they did deliver the iron promptly.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

John

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel common areas are very cute and chic, but the rooms are very very impractical. Rooms are the tiniest I have seen in Europe, but the bathrooms are even worse. There are only two horizontal surfaces, a 3-inch by 10-inch flimsy plastic shelf under the mirror and the toilet seat (which gets wet every time you use the sink. We checked out after two nights.
Stayed 7 nights in Aug 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a holiday hotel
We checked into the Pilgrm hotel at the end of a long holiday in England. While the hotel is very hip and nicely decorated, it is not a very comfortable stay. We're upgraded to a medium room, which was still barely big enough for a bed. We had to navigate around our luggage the whole time. To get to our room we had to take the elevator to the top floor, walk through 3 fire doors, and take a quick step outside on the roof to get to the Y wing. On our last day the hotel was broken and we had to drag our luggage down 4 flights of narrow stairs. This hotel has a great location and is probably fine for a business trip. But I would not recommend for a vacation.
Stayed 2 nights in Sep 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to Paddington Station and the Heathrow Express. Took about 5 minutes to walk there, which was handy at the end of a long trip. Also handy for easy access to the tube for exploring the city. You can hear the trains/ tube from the bedrooms at night, but we enjoyed the sound lulling us to sleep. Room was small, but as described. Bed was a bit small and felt short… my sister and I had to get really cozy at night, but it wasn’t a problem. They even provided a fan in the room which was great— it was strong and kept us cool in the summer. Thanks!
Stayed 2 nights in Aug 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked me in was very helpful and nice. Appreciated that after the day I had traveling to London.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erin

Stayed 2 nights in Aug 2024

6/10 Okay

Divya

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Slow check in process due to what appeared to be staff shortage. We needed to do pre check in ourselves after a long and tiring journey. Room has zero amenities (iron, coffee etc)- this is not 4 star standard. It was too warm even though it had a fan which was too loud. Blinds were not black out as we kept getting light from the sides. Difficult to sleep.
Stayed 1 night in Sep 2024

6/10 Okay

Neil

Disliked: Property conditions & facilities
Be warned. the rooms are below average size and there is no air conditioning or double-glazing. In the summer, the rooms are far too warm, and the only cooling method is a noisy pedestal/floor fan. The area around Paddington is busy/loud late into the evenings, so do not book here if you want a full night's sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well fitted out. The room was small but had everything we needed. A
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel close to paddington
Stayed 2 nights in Aug 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's location is excellent 👌
Stayed 3 nights in Aug 2024

8/10 Good

Yi Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very nice. It could be better if the room has a shelf near the bed to put things on it.
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay again
Room small but perfect
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and central
Stayed 4 nights in Aug 2024

6/10 Okay

debra

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Brandi

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient to Paddington station. Walkable to parks and dining. Small rooms. Friendly staff. Great breakfast on site.
Stayed 2 nights in Aug 2024

8/10 Good

Holly

Stayed 1 night in Aug 2024