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The Park Hotel London

3.5 star property
VIP Access

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Photo gallery for The Park Hotel London

Lobby sitting area
1 bedroom, premium bedding, pillow-top beds, desk
Dining room
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪11 min walk‬
  • Budweiser Gardens
    ‪2 min drive‬
  • University of Western Ontario
    ‪3 min drive‬
  • London, ON (YXU-London Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Lifestyle Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Lifestyle Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Preferred Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Preferred Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Preferred Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Park Hotel London

Eco-certified hotel with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free continental breakfast and free wired internet in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Change of bedsheets is available on request.
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Park Hotel London gets good marks from our customers. During your stay, you'll be within walking distance of Budweiser Gardens. Enjoy features like free wired internet, plus a gym and a bar.
  • Free continental breakfast served daily
  • Free wired Internet
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 2-minute drive from Budweiser Gardens and a few minutes from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free wired Internet.

A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. The eco-certified The Park Hotel London also features a fitness center, a fireplace in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star London hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, Finnish, French, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 703 out of 1124 reviews
Rating 8 - Good. 257 out of 1124 reviews
Rating 6 - Okay. 92 out of 1124 reviews
Rating 4 - Poor. 41 out of 1124 reviews
Rating 2 - Terrible. 31 out of 1124 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been before, will go again.
Stayed 1 night in Dec 2024

8/10 Good

Shakayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tired and empty
We’ve occasionally stayed at the Park for many years now due to the location being close to family, so the convenience factor is high. Nonetheless, the property could use some care. The rooms seem empty in terms of furnishings, so I have to leave my suitcase on the floor. A giant bedroom without even a chair or extra dresser without a tv on it. The hotel is marketed as ‘all-suite’, while it seems like the pullout sofa mattresses haven’t been changed in a decade. Extremely uncomfortable for the person who’s using it. The supplied pillows are all massive, so much so that we’ve started packing our own to avoid a painful neck the following day. I’m sure the paid parking issue has been brought up in other reviews. After free parking at the property for many years, the price of parking is a ripoff and an insult. It’s not midtown Manhattan, guys. It all just feels low effort. Despite the convenience, I’ll be looking for alternatives in the future.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Stayed 4 nights in Dec 2024

6/10 Okay

Seyed

Travelled with family, Travelled with family and small children
The property location is great. Hotel is dated. Furniture is badly picked. They also put the wooden bed frame beside a door so you leave the property with a scar to remember. Whoever did the furniture selection should be fired.
Stayed 1 night in Dec 2024

10/10 Excellent

Penny

Liked: Cleanliness
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Dec 2024

10/10 Excellent

marc

Stayed 3 nights in Dec 2024

10/10 Excellent

Ava, Toronto

Stayed 1 night in Dec 2024

10/10 Excellent

Linda, grand rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location
Stayed 1 night in Dec 2024

6/10 Okay

Holly

Travelled with partner
Disliked: Property conditions & facilities
Good location but the condition of the property has deteriorated in the last year. Issues with the underground parking resulted in a suggestion from the front desk to park in the public lot behind the hotel but the lack of adequate lighting made us feel unsafe leaving our car there
Stayed 1 night in Dec 2024

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Chnar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melbourne

Travelled with partner
Liked: Staff & service
Hotel is conveniently located by bus routes for the area. Easy access to get to your location. Breakfast was included that was a bonus. We had experience noisy construction work during our first night at the hotel from 1:30am to 5:00am.
Stayed 2 nights in Dec 2024

8/10 Good

Timothy

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Room 504. Move the dresser to the other side so you aren’t hitting your shins on the corner of the bed on the way to the bathroom. A full length mirror in the bathroom is needed. Over the panel, behind the door or on one of the doors. Refill water stations are needed. If not on every level/every other or In the lobby. The breakfast buffet is not the best system to fill larger bottles. Overhead lighting in the living room. If not, brighter lamps or brighter lampshades. $32 for underground parking. Seems a bit excessive with the price of the room booking. Can it not be included or discounted when reserved ahead?
Stayed 1 night in Dec 2024

10/10 Excellent

Richard, Lasalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

tim e

Great
Stayed 1 night in Dec 2024

10/10 Excellent

Jason, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a perfect spot
Stayed 1 night in Dec 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean - nice - friendly hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024