The Park Hotel London

3.5 star property
VIP Access

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Photo gallery for The Park Hotel London

Lobby sitting area
Dining room
1 bedroom, premium bedding, pillow-top beds, desk
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪11 min walk‬
  • Budweiser Gardens
    ‪2 min drive‬
  • University of Western Ontario
    ‪3 min drive‬
  • London, ON (YXU-London Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Lifestyle Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Lifestyle Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Preferred Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Preferred Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Park Hotel London

Eco-certified hotel with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free continental breakfast and free wired internet in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Change of bedsheets is available on request.
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Park Hotel London gets good marks from our customers. During your stay, you'll be within walking distance of Budweiser Gardens. Enjoy features like free wired internet, plus a gym and a bar.
  • Free continental breakfast served daily
  • Free wired Internet
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 2-minute drive from Budweiser Gardens and a few minutes from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free wired Internet.

A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. The eco-certified The Park Hotel London also features a fitness center, a fireplace in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star London hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, Finnish, French, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 722 out of 1141 reviews
Rating 8 - Good. 261 out of 1141 reviews
Rating 6 - Okay. 88 out of 1141 reviews
Rating 4 - Poor. 39 out of 1141 reviews
Rating 2 - Terrible. 31 out of 1141 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Our team always stays at the London Park and they love it. Staff is friendly and the property is very clean.
Stayed 21 nights in Jan 2025

10/10 Excellent

Steve

Stayed 1 night in Jan 2025

10/10 Excellent

Mary Ann

Stayed 2 nights in Jan 2025

4/10 Poor

Mark

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
-Rude staff at the front desk. I accidentally booked an accessible room and rather than tactfully asking "I see you are booked in an accessible room with us, is that correct?" the staff outright asked if my friend was disabled. He was so rude and remarked "well, I'm trying to be tactful by asking if anyone else is staying with you because, you look pretty able bodied." -My room was decent. My friend stayed in a room one floor below and it was a party floor. There were families in the hallway with adults drinking and yelling in the hall. -The breakfast only served lunch foods - cold cuts and a couple hard boiled eggs.. that's it (plus juice). -Parking was over $90 - for London??? -I had two random charges to my credit card and this was after the hotel forgot to ask both of us for a security deposit on check in. They "caught us" on the second night and asked for a deposit as we walked by, but they only asked one of us. My card was never charged for the other room's deposit.
Stayed 2 nights in Jan 2025

8/10 Good

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property, great service at check in, room was more than i envisioned
Stayed 1 night in Jan 2025

10/10 Excellent

Alyssa

Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good!
Stayed 2 nights in Jan 2025

8/10 Good

Jessie

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle di

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Stayed 1 night in Dec 2024

8/10 Good

Christine L

Travelled with group
Liked: Staff & service, property conditions & facilities
Love the location and the suite. It was great for sitting and visiting during our girls get-away and walking distance to many great restaurants. I did have a couple issues. When I booked the room it said $108 but when I went to pay was charged $150 something plus all the taxes so it came to $200. Then the hotel charged me another $10 when I arrived. Only complaint about the room was that a few of us banged our shins on the bed frames several times. They really seem to stick out.
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michal

Needs some Updates
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly and attentive staff that made sure my stay was above and beyond expectations. This is the best hotel in London.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Dr Nicholas J

Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of underground parking. Room was clean and spacious
Stayed 1 night in Dec 2024