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The Omega

3.0 star property

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Photo gallery for The Omega

Property entrance
Dining
Check-in/check-out kiosk
Double Room
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
136 Sussex Gardens, London, England, W2 1UB
  • Hyde Park
    ‪6 min walk‬
  • Kensington Gardens
    ‪7 min walk‬
  • Marble Arch
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Single Room (4th Floor, Stair Access Only)

Single Room (4th Floor, Stair Access Only)

Single Room (4th Floor, Stair Access Only)

  • 6 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

The Omega

Victorian London hotel in London City Centre with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
The Omega offers 20 accommodations with safes and hair dryers. LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Omega. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of The Omega, you'll find tour/ticket assistance, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Parking is available for a fee.

This 3-star London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 30 per night)

Food and drink

  • Coffee/tea in a common area

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LED TV

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
All guests, including children, are required to present a valid government-issued ID card or passport at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Omega Hotel
Omega Hotel London
Omega London
The Omega Hotel London, England
The Omega Hotel London
The Omega Hotel
The Omega London
The Omega Hotel London

The Omega Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 513 reviews
Rating 8 - Good. 276 out of 513 reviews
Rating 6 - Okay. 115 out of 513 reviews
Rating 4 - Poor. 28 out of 513 reviews
Rating 2 - Terrible. 11 out of 513 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
3 flights of stairs with suitcases - no lift and the bathroom was a modular one - no space
Stayed 1 night in Oct 2024

6/10 Okay

Huw

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A good stay in a handy location close to Paddington. Rooms are what they are but looked to have been recently decorated. Breakfast was adequate and in my experience an unusual extra. Would stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

Paola, Burnham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very close to Paddington’s station. Professional yet friendly receptionist, he took my luggage at to room without me asking because he saw I have a tutor on my wrist.
Stayed 2 nights in May 2024

6/10 Okay

Denisse

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It met our basic needs, a bed for our heads and a bathroom…a very small bathroom that looked like and RV bathroom. But there was hot water for showers and a toilet and it met our needs. The staff was very friendly and helpful. And the close proximity to the underground metro was great. No lift, so use those legs and muscles to climb up the stairs with your luggage.
Stayed 4 nights in Apr 2024

4/10 Poor

Callie

Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
The room was clean with sufficient room for a short break. Only aspect that could be better having tea and coffee in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Oska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Really lovely stay, staff were fantastic in particular the manager who was so attentive, had a mini panick attack thinking I’d had something stolen from my room and he was phenomenal about it, checked cameras and provided reassurance- turns out it was my forgetfulness in leaving the item at a previous location. The room was immaculately clean, comfy and excellent value for money. Would highly recommend staying here as it’s a great location and the staff are amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I very much enjoyed my stay at the Omega. It's location is extremely convenient, a five minute walk to Paddington station and a ten minute walk in the opposite direction to Kensington Gardens. Around the corner are handy shops, pubs and restaurants. The staff were pleasant enough and helpful, the breakfast was filling (fruit, yoghurt, boiled egg, cereals, various breads/toast cheese/meats tea/coffee). One thing to watch out if you're not able bodied or have trouble with stairs there is no lift/elevator, I'm not sure there are enough staff to help with luggage either. I was upgraded to a double room, which I was grateful for, but it was still smaller than expected. I'm 5'10 and the bed and shower felt small, if you're of bigger stature you may struggle. My room was clean and more than serviceable, towels and sheets were changed daily, the wifi was strong and worked well. My room faced the street and was quite noisy so I was glad to have earplugs with me. I always bring earplugs to any new place I stay, because you just never know. Overall I would highly recommend this no-frills hotel for a night or two. You're not going to get pampered, but you'll get a clean room, hot shower, comfortable bed and hearty breakfast. I'll definitely be coming back. I used to stay at the trendy Pilgrim around the corner, but I got pretty much the same experience at the Omega for half the price. 1) Bring earplugs 2) Be prepared to carry luggage upstairs. Hope this review helps!
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Average
I was upgraded to a double room, but in spite of the upgrade the room was so small in size that it was unbelievable. There was hardly and space to walk around in the room. The bathroom was even smaller. I don’t think the advertised pictures are accurate tbh. Service wise, it was decent. I needed ice to treat an injury but was denied initially which was weird and my request to warm some packed food in a microwave was also denied. Overall 3/5
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & friendly staff
Convenient location so close to paddington station, nice short walk to hyde park. Yes bathroom tiny but we read those reviews before booking and is manageable for a couple days, especially if you dont spend much time in the hotel anyway. Excellent service from the reception and the ladies who do the breakfast service. We had an amazing time in london and are happy we stayed in this hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Amenities
Good but I forgot to check accessibility to upper floors . As there were no lifts I struggled with my bad knees. My fault, not the hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

IMPACT PEOPLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Anastasia

Liked: Cleanliness, staff & service
It was clean, small but just big enough for one person. One huge inconvenience- no lift and if your room is on the 4th floor like mine was it’s a hell of a climb. The staff on duty offered help to carry suitcases though. I walked so much in London that after I want able to go down and back up again for tea or coffee which is on the ground floor. Maybe top floor rooms should have these in the room. Good
Stayed 3 nights in Dec 2023

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Dahai

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Stayed 1 night in Oct 2023

8/10 Good

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
2 night stay very good value for money
Stayed 2 nights in Oct 2023

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff Considering great bustling location, peaceful at night, slept with windows open!
Stayed 2 nights in Oct 2023

8/10 Good

Vincent

Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I was looking for! Thank you
Stayed 3 nights in Aug 2023