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The Abbey Notting Hill

3.0 star property

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Premium Double Room
Premium Double Room
Premium Double Room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

Map
20 Pembridge Gardens, London, England, W2 4DU
  • Portobello Road Market
    ‪4 min walk‬
  • Kensington Gardens
    ‪7 min walk‬
  • Kensington Palace
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed, 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Lower Ground Double Room

Lower Ground Double Room

Lower Ground Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

The Abbey Notting Hill

Georgian London hotel in London City Centre with a 24-hour front desk
Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Change of towels is available on request.
The Abbey Notting Hill offers 22 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Abbey Notting Hill's great location. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
  • Steps from Portobello Road Market and 14 minutes by foot from Kensington Palace
  • Cats and dogs welcome for a fee
The Abbey Notting Hill offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The Abbey Notting Hill also features dry cleaning/laundry services and a water dispenser. A complete renovation of The Abbey Notting Hill was completed in December 2022.

This Georgian London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1640 ft (GBP 25 per day)

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Deep-pile carpet in room

More

  • Renovated entire property – December 2022
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Abbey
The Abbey Notting Hill Hotel
The Abbey Notting Hill London
The Abbey Notting Hill Hotel London

The Abbey Notting Hill Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 226 out of 492 reviews
Rating 8 - Good. 142 out of 492 reviews
Rating 6 - Okay. 70 out of 492 reviews
Rating 4 - Poor. 38 out of 492 reviews
Rating 2 - Terrible. 16 out of 492 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and wonderful staff. Very convenient to large central parks (Kensington/Hyde) and tube station. Only complaint was the room we had was in the basement and the room is damp (bathroom a bit mouldy) and dark. Other rooms in the property have been renovated and this room will hopefully be on the list one day too (even a fan in the bathroom would be an improvement).
Stayed 7 nights in Nov 2024

6/10 Okay

Tim Lucas

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shanais

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff. Great location.
Stayed 1 night in Nov 2024

2/10 Terrible

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very pleasant staff especially Sarah. Only hotel I have ever stayed in where there was a wall outside bedroom and bathroom windows blocking the view. Like a Fawlty Towers episode. Rot on the single glazed bedroom window. Dirty glass on bedroom and bathroom windows. Cold room on our arrival early evening. Hotel fully booked so could not change room. Wife had to go to bed to get warm. Very little heating from radiator in the morning. No soap in shower dispenser. For my wife’s 80th birthday I booked this hotel because it was advertised as a ‘boutique’ hotel. The room was not at all like that shown in the advert. Other London hotel rooms would have been cheaper but the advert deceptively indicated that our room at the Abbey would be special. Far from it.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Jonathan Storm

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was pretty decent place to stay for a few nights anything longer and it would have been unbearable. The property was just old and outdated, there was no shower curtain and the tv remote didn’t work at all but it was a mostly decent place to sleep and close to a lot of things to do.
Stayed 4 nights in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would absolutely stay again.
We really enjoyed our stay. The staff were super efficient and always friendly, assisting when needed. Our room was lovely and spacious, very clean and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice área. I quite enjoyed the place.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Room was very clean and quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alysse

Stayed 2 nights in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
great location! Easy to get anywhere in London using the underground and also walkable to Hyde park and notting hill!
Stayed 11 nights in Oct 2024

2/10 Terrible

Poel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here. Look at the pics I posted.
Not the room we paid for. The pictures online are deceiving. The “king” size bed were composed of two twin beds but without a topper so there’s a big dip in the middle.. the bathroom had hair from the previous people that stayed. Tub was rusty and extremely high so and risk for fall. Tile from the bathroom was missing and toothpaste stains were on the tile by the sink… Also didn’t get a bay window.. our window faced some brick wall. Would never stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Davesha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Timothy Lucas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jenny

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pros: close to portabella market, close to the tube that gets you around the city, bed was very comfortable. Room very quaint with the decor. I would like to mention my daughter stayed on the property and her room was in the basement.. would not recommend this room. Not comfortable, and seemed dingy and not very clean. Outside the hotel entrance patio there was a pile of trash like a mattress, and furniture.
Stayed 4 nights in Sep 2024

4/10 Poor

Chelsey

Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Toilet was broken in the room so we had to downsize to another room, luckily one was available. No elevator. Staff was helpful to resolve issues. Rooms were old and musty smelling.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and uniquely supportive staff. Look past the I'll tempered kettle to see the rare gem this stay is.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location with very helpful staff. Value for money in an expensive city.
Stayed 8 nights in Sep 2024

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect central location for a couple days in London. Proximity to Notting Hill attractions and the Tube are perfect, and the room was good sized and reasonably priced. Attentive, friendly and helpful front desk staff. Would definitely stay here again!
Stayed 3 nights in Sep 2024

6/10 Okay

Erin

Business traveller
Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Christie

Business traveller
Liked: Cleanliness, staff & service
Lovely room with a large bed, nice food places close by, transport is near, and great tea and coffee options in the room. Bath was quite old/dirty looking. At night when the front door was locked, people were shaking the door to the point it sounded like a break in was happening. Being in the front downstairs bedroom, the window would also shake and rattle when someone tried to open the front door. It was rather scary and unsettling. You can hear people talking in the next room so it’s not super quiet with that either.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Marcus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was conveniently placed for me. The staff were very helpful. Unfortunately the room I had smelt musty, the bathroom facilities were not up to standard. The bath taps were loose, the shower was barely more than a sprinkle of water. The bath was marked and damaged. Slightly over priced for the not modern state of the hotel.
Stayed 1 night in Sep 2024