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Stayo Southbank

3.5 star property

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Photo gallery for Stayo Southbank

No.1 Treveris Street by Stayo | Living room
No.1 Treveris Street by Stayo | Terrace/patio
No.1 Treveris Street by Stayo
No.1 Treveris Street by Stayo | Living room
Elegant 2 bed with balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Explore the area

View in a map
1 Treveris St, London, England, SE1 0FW
  • Place, Tate Modern
    ‪6 min walk‬
  • Place, Thames River
    ‪6 min walk‬
  • Place, Blackfriars Bridge
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪83 min drive‬

Room options

View all photos for No.1 Treveris Street by Stayo

No.1 Treveris Street by Stayo | Private kitchen

No.1 Treveris Street by Stayo

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Murphy Bed

View all photos for Charming 1 bed with balcony

Charming 1 bed with balcony

Charming 1 bed with balcony

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Elegant 2 bed with balcony

Elegant 2 bed with balcony | Living area

Elegant 2 bed with balcony

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Stayo Southbank

This smoke-free apartment building features WiFi in public areas. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Guests can appreciate conveniences like 2 bathrooms and a washing machine, and other amenities include a balcony and a dining area.
Stayo Southbank offers 9 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). LED televisions are featured in guestrooms.

During your stay at Stayo Southbank, you're just a quick walk from Tate Modern. WiFi in public areas (surcharge) is available. This comfortable apartment building has 9 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washing machine, and 2 bathrooms
  • Free WiFi (speed: 50+ Mbps)
  • WiFi in some public areas for a fee
  • Amenities include an elevator
  • Within a 15-minute walk of The Shard and Borough Market
Stayo Southbank offers its guests an elevator. Public spaces have WiFi for a fee.

This 3.5-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV

Outdoor areas

  • Balcony

Laundry

  • Laundry detergent
  • Washing machine

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 9 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Stayo Southbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

8.8/10

Cleanliness

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

ANETA

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay apartment was lovely not far from everywhere
Stayed 2 nights in Apr 2025

2/10 Terrible

Dae jin

Business traveller, Travelled with family
Disliked: Cleanliness, room comfort

Worst

Problematic Check-in Process: Upon arrival, your staff firmly stated that check-in would not be possible until 3:00 PM, forcing me to leave my luggage and depart. However, when I returned at 3:10 PM, I was unexpectedly required to complete additional digital forms. Furthermore, despite being a first-time visitor, I received no clear directions to the entrance and was simply told to "follow along" without proper guidance. Shockingly Poor Room Condition: When I arrived on the 4th floor, the entrance to my room was blocked by a mop and vacuum cleaner, yet I was told to enter anyway. The entire unit smelled of dirty mop water, and the kitchen emitted what can only be described as a putrid, decomposing odor. The same foul smell was coming from the dishwasher as well. This situation fails to meet even the most basic hygiene standards. Disturbing Room Environment: A coat hanger was hanging from the ceiling in front of the living room TV, creating an unsettling and threatening atmosphere. Lamp plugs were disconnected, and no explanation or instruction about the unit was provided at all. Unresponsive Staff and Poor Service: When I called to report the lack of toilet paper and other issues, I was promised a callback that never came. I was ultimately forced to go to the 1st floor myself to obtain toilet paper. This complete disregard for guest concerns demonstrates an unacceptable level of service and a fundamental breakdown in
Stayed 5 nights in Mar 2025

10/10 Excellent

Kan Min

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very very spacious. Nice layout with 3 bedrooms and 3.5 bathrooms for the apartment we booked. It’s worth the money. The cleaning can be done better. Overall it’s a nice place to stay just like home.
Stayed 2 nights in Mar 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent home base for our family of four (two parents, two teens) during our four-day London adventure. The flat was exactly as advertised—spotlessly clean and well-maintained. The heated floors were a luxurious touch we particularly appreciated after long days of sightseeing. Southbank is a great location for exploring everything London has to offer but is away from the crowds and generally much quieter than neighborhoods north of the river. While the location and amenities were great, there were two minor drawbacks: the mattresses showed signs of wear and lacked proper support, and for two nights, we experienced noise disturbance from a group of lads celebrating in the neighboring flat (clearly violating building policies). That said, the convenient location, comprehensive amenities, and thoughtful layout made this accommodation an ideal match for our family's needs. The proximity to public transportation and local attractions allowed us to maximize our London experience. Would recommend for families seeking a well-situated, comfortable base for city exploration.
Stayed 5 nights in Mar 2025

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, room comfort

Definitely worth a visit

For once the reality was better than the pictures. Its so close to many historic landmarks in an area that felt safe. Even though we were surrounded by a train line and building works the noise was never an issue.There was loads of interesting things to see and watch from the balcony. We would return for sure.
Stayed 2 nights in Feb 2025

8/10 Good

Jonathan

Travelled with family
Very handy location
Stayed 10 nights in Jan 2025

8/10 Good

Michael

Liked: Property conditions & facilities
Quiet area, within walking distance of attractions
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Chose this apartment for its location, and size, and we were not disappointed. The apartment was easy to locate, and email communication from Stayo team provided steps on accessing upon check in. It was a self check in and self check out property, so my only interactions with the team was via email comms. The apartment was spacious, well presented and pristine in terms of cleanliness, and was spacious enough for 6 adults with 2 sharing each room and the sofa bed in the living room. It is well located for public transport options, and there are several small supermarket options within a 2 min walk, as well as a pub. Would definitely recommend staying here, and would definitely book this again for a London trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Cresencio

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

miguel

Liked: Cleanliness, property conditions & facilities
Great Location
Stayed 3 nights in Nov 2024

8/10 Good

Caleb

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

ken

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Shahriar

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment was clean and modern - well appointed and furnished. Loved the full kitchen and washing machine. We found the location convenient to the metro, activities and good. Safe and quiet neighborhood. Would recommend and stay here again.
Stayed 4 nights in Jun 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, room comfort

Beautiful!! Almost perfect but..

This place is beautiful! Great location to everything. Views were great, and it was very clean. We had some trouble getting in because the info they sent us did not work. We tried emailing several times and still did not get the proper info. When we finally got it we were thrilled. The kitchen is lovely but be prepared to bring your own coffee, oil, salt and pepper, spices, laundry soap, etc. Nothing is provided. No big deal if we were staying longer but for a shot stay we didn't want to buy all of that. Over all we would stay there again for sure!! Just knowing what to expect helps!
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Stayo Southbank! Having an entire apartment with all basic home amenities was super convenient. All the appliances worked well, the only thing missing were forms of cutlery. There were signs of a little wear and tear which is to be expected for a hotel but it was still a very comfortable and wonderful stay. I would definitely book a stay there again!
Stayed 5 nights in Apr 2024

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, room comfort

Horrible customer service!

We made a mistake with Our booking dates and within a couple days later we tried every approach to adjust and they would not without a full fee cancellation. BTW, we this all happened over 70 days away from the actual stay dates. Horrible customer service! Also the photos are much nicer than the actual property. We recommend to stay away at all costs.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcos A

Travelled with family
Liked: Cleanliness, room comfort
Ótimo local para quem deseja viajar com a família. Estávamos em 5 pessoas e ficamos satisfeitos com tudo. Apartamento novo, lindo, completo e bem localizado! Moraria nele tranquilamente!
Stayed 2 nights in Apr 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Pernilla

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Ane Lisbeth Røpke

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Marleen

Liked: Cleanliness, amenities, property conditions & facilities
Prima appartement, ideaal gelegen om Londen te bezoeken! Service was excellent! Zeker een aanrader!
Stayed 3 nights in Sep 2024

8/10 Good

susanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis Felipe

Travelled with family
Liked: Cleanliness, amenities
everything was excellent, thanks
Stayed 3 nights in Jun 2024