Sonder The Henry

3.5 star property

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Photo gallery for Sonder The Henry

Exterior
Single Room, 1 Single Bed
Interior
Room, 1 King Bed
Designer toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
23 Leinster Gardens, London, England, W23AN
  • Kensington Gardens
    ‪3 min walk‬
  • Hyde Park
    ‪10 min walk‬
  • Kensington Palace
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 Single Bed

  • 6 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed

  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Sonder The Henry

Hotel in London, a short walk to Kensington Gardens
Concierge services and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Sonder The Henry offers 102 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at Sonder The Henry. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi in some public areas
  • Services include a concierge
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Kensington Gardens and 10 minutes by foot from Hyde Park
As a guest of Sonder The Henry, you'll find concierge services and an elevator. Public spaces have free WiFi.

This 3.5-star London hotel is smoke free.

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Henry Hotel
Sonder The Henry London
Sonder The Henry Hotel London

Sonder The Henry Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 351 reviews
Rating 8 - Good. 99 out of 351 reviews
Rating 6 - Okay. 28 out of 351 reviews
Rating 4 - Poor. 11 out of 351 reviews
Rating 2 - Terrible. 13 out of 351 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

R.Venugopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel - a lot of admin stuff is done via the Sonder app. A decent hotel with nice stuff! It’s located in a nice and quiet neighbourhood that isn’t too far away from London’s popular spots. However, it would be good if there were more toiletries provided - bedroom slippers would be nice, given that this a 4-star hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff at the hotel and v peaceful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff for the most part. They were doing some painting in the halls of our floor near our room most of the days we were there. Even the painters were polite and tried to stay as quiet as possible. The room was a decent size and worked well for us. Small lifts but always clean and worked. Lobby was always clean and had nice offerings. Nearby there are only a couple of places for food, but still convenient enough. Several tube stations within a quick walk. Would stay here again.
Stayed 4 nights in Oct 2024

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed with my recent stay at Sonder the Henry, London. The room was drastically smaller than advertised, bearing no resemblance to the images on your website, and your staff admitted that guests “shouldn’t trust the website description”.This is misleading and absolutely not reflective of a 4-star standard. Additionally, charging separately for basic room cleaning is outrageous.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vladimir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is out further from the tourist centers but it is well worth it. The room, albeit small, had the right amenities. We didn't opt for housekeeping, but it was very easy to access towels, linens, and other toiletry needs. The hotel staff were friendly and though you could sometimes hear noise from the hallways, it wasn't too loud.
Stayed 5 nights in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, nice and well kept although pretty small. It didn't matter for us, since we only used it for sleeping. :-) The café had really nice croissants and the hotel was situated in a quiet area with lots of nice cafés for breakfast and coffee. Pretty close to all the transportation you needed and it was a perfect spot to start exploring London from. Friendly staff. We loved our stay and would love to return!
Stayed 5 nights in Oct 2024

6/10 Okay

Jessica

Stayed 4 nights in Sep 2024

4/10 Poor

James

Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good property all round: cafe great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, nice modern aesthetic with the highest ceilings which made room feel large, heated bathroom floors, minimalist staff intervention which is great, really nicely attired lobby with a cafe good for quick nice early morning exits, fantastic area, pub across the road that was happy to accomodate requests to watch football games etc on tv. The area so close to Kensington Gardens for a nice walk and then to high street shopping.
Stayed 5 nights in Oct 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm recommendation!
Excellent location with several alternatives of public transport to all over London, e.g. Westminster, Eurostar train terminal and British Museum. Hyde Park just few steps away for morning run. Safe area with restaurants close by. Clean, nice service, comfortable bed, homely. Good price-quality ratio. Breakfast service with healthy options such as porridge and fresh juice a bonus.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Irene, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building with stunning foyer & pleasant staff. Rooms are more basic but clean and comfortable. Hotel is in a lovely part of London with great walking and transport options. Good value.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed it. The location was perfect for us and the room was small but very well designed. We would definitely recommend Sonder and will try to book again if our travels and your locations line up. Thanks
Stayed 3 nights in Oct 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Meh
Though the pictures looked nice this place was sadly not my cup of tea. The room was tiny and very sterile with little to no personality. I would not have minded this so much except the view from the window was filly blocked by a very close wall. It felt like we were below ground level and was very claustrophobic. Staff did not have any options when we requested another room. We were glad we were only staying two nights! This place might be fine if you're just looking for a place to crash at the end of the day but if you're looking for a room you can truly enjoy there are better options for this rate.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really lovely hotel, super clean, staff were really friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Henry is a gem!
We were thrilled to find The Henry on our recent trip to London. We wanted to stay somewhere close to Paddington Station so we could have a ten minute walk to the Heathrow Express. I've stayed in this area before and the small hotels were just okay. Nothing prepared us for the quality of The Henry: Beautifully renovated, immaculate, very modern, great amenities, and super helpful staff. This is the place to book. We will return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Måns

Bra läge. Skönt att slippa checka in och ut fysiskt. Badrummet var lite märkligt planerat med handfatet som var ivägen när man var på toa men det var fräscht och nyrenoverat
Stayed 2 nights in Oct 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service
Awful experience
This was not a good experience! When we arrived our room had a very unpleasant smell, like sewage. We were told there was nothing they could do as it must be the air conditioning system, and that it had happened before, the hotel was full so couldn’t give us another room, we just had to put up with it!! There was no milk available to make drinks in the room, they had ‘run out’!!! We had to go out and buy milk!! On our departure we got trapped in the lift, it stopped mid trip to ground floor, was stuck for 10 minutes, no one seemed in the least bothered, especially the guy on reception, no apologies or anything!! Couldn’t wait to get out of the place!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina Silby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel. 9 or 10 mins walk to tube stations, so convenient. And quiet neighbourhood.
Stayed 1 night in Oct 2024

2/10 Terrible

Ananda

Disliked: Property conditions & facilities, room comfort
Sunken beds, bad insulation so the entire room rattled when tube cars go by. Tried to move rooms twice. Generally smells good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natasha lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. The location is great close to the tube and train station. Very quiet neighbourhood. Nice coffee place in the hotel. Would stay again.
Stayed 5 nights in Sep 2024