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Sheraton Heathrow Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Heathrow Hotel

Breakfast and dinner served, British cuisine
Presidential Suite, 1 King Bed, Non Smoking
Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Stockley Park
    7 min drive
  • Brunel University
    9 min drive
  • St. Georges Chapel
    10 min drive
  • London (LHR-Heathrow)
    4 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking

  • 73 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed, Non Smoking

Club Room, 1 Queen Bed, Non Smoking

Club Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Room

Hyatt Place London Heathrow Airport

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (3010)
The price is €124
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hyatt Place London Heathrow Airport

About this property

Sheraton Heathrow Hotel

Eco-certified West Drayton hotel in Heathrow Villages with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Change of bedsheets is available on request.
Sheraton Heathrow Hotel offers 426 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Heathrow Hotel. During your stay, you'll be close to Stockley Park. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at Cast Iron Bar & Grill, a steakhouse that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Windsor Castle and 12 minutes from Windsor Racecourse
  • Airport and bus station shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Sheraton Heathrow Hotel. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. For a fee, parking is available.

This West Drayton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cast Iron Bar & Grill - This steakhouse specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Bus station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bike rentals
  • Bike parking
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Sheraton Heathrow Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 962 reviews" "
Rating 8 - Good. 320 out of 962 reviews" "
Rating 6 - Okay. 112 out of 962 reviews" "
Rating 4 - Poor. 39 out of 962 reviews" "
Rating 2 - Terrible. 23 out of 962 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing and the staff is great. Other than a long distance from elevator to my room. I got lost several times it was by far the best hotel. The only dilemma is that it is far from city center and there is not a train station close.
Stayed 4 nights in Aug 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ratana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was lovely and room was comfortable and clean. Great for getting to our early flight.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Piers

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Stayed 2 nights in Aug 2024

10/10 Excellent

Pavitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The staff was very helpful and the room was clean and spacious. The food at the Cast Iron was not what I expected. There was only one steak option on the menu and it was overpriced. The barbeque sauce on the ribs looked and tasted like baked beans sauce; it was runny and my son found, what looked like, a bean in it, definitely not what Americans call barbeque sauce. The lobby was super busy with flight crews standing about waiting for whatever they needed. Still, all in all, a nice place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, room comfort
Not 5 star standards
Stayed here 2 nights for the 1st time as was flying out to HK. Bed is amazing , slept like a king, customer service is also amazing, however standards are definitely not of a 5 star … even if this is an airport hotel… I payed a lot of money for this and I’ve started in better 3/4 star hotels! •there was hair in the bathroom right next to the towels , only one but then again you are supposedly staying in a 5 star (you do not expect to see the latter ) •I did go down for breakie late as I did not need to get to the airport early…but it was messy (no idea if this happens cause breakfast finishes at 10.30. I thought staff were fed up but then again it’s supposed to be a 5 star! - good food but uncleaned tables; asked for Worcester sauce , they looked at me as if I was speaking other language , come on ….; •I was also approached by a waiter asking me To one tables, that. could not sit on that side of the room as it was already closed ! Anyway , the Asian lady at reception is lovely and very professional and so are the others but she was really welcoming . Thanks all at at reception. I’m suggest management revisits 5 * standards for bar; restaurant; cleanliness and English language for employees who are not native speakers (i could not believe they did it have it knew what Worcester Sauce is and I def like it in my beans , I know… may seem ott but having paid such money come on…
Stayed 2 nights in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and very accommodating!!
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay, bus to airport really easy and cheap
Stayed 1 night in Jul 2024

10/10 Excellent

Monique riza

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for Heathrow
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Staff & service
This hotel contains a car rental depot, which is convenient for pick up and drop off from Heathrow. This Is really it’s only selling feature. The staff are typically reserved and surly. The dining room service is atrocious — People are ignored and abandoned routinely.
Stayed 1 night in Jul 2024

8/10 Good

Diane, staten island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Stayed 1 night in Jul 2024

10/10 Excellent

beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for rental returns and terminals (particularly 3 and 3) Good service. Nice restaurant, bar, and gym.
Stayed 1 night in Jul 2024