Our room was not a 4 star grade at all. It was tiny, and certainly not an apartment! There was no way that my wife and I could walk past each other. The double bed was tight against the wall on two sides. So, my wife would have to clamber over me to get out of bed! There were no bed side or head over lights. To turn the main light out, I had to go to the entrance door! There was one very small shelf for our use. (Approximately 60cm x 10 cm). The only other shelf was for the kettle etc. The walls separating our room from the next door was so thin we could hear clearly when the toilet was being used. Which included the flushing!!! Actually, we could hear much of what was happening next door! Our floor was wooden panelling, and looked unfinished. The room above must have the same; causing us to hear loud footsteps. The TV signal was bad, so that meant we lost the signal regularly. To add to that, all the controls were in Spanish, but the staff did resolve that. We had to turn off the fridge at night because of the gurgling, wooshing and clicking. The ceiling was stained, but I’m not sure what caused that. The balcony was absolutely tiny!
That staff were very friendly and helpful. That said, when I complained about the room to a receptionist, he apologised, and assured me that he would discuss the problems. However, nothing happened!!
Would I use the place again? Not a chance.