Free WiFi in public areas and multilingual staff assistance are available at this smoke-free hotel. Weekly housekeeping is available.
Orlando Hotel offers 35 accommodations. Housekeeping is provided weekly.
During your stay at Orlando Hotel, you'll be within walking distance of Kensington High Street. You'll find features like free WiFi in public areas.
Free WiFi in some public areas
Amenities include a multilingual staff
Within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre
Orlando Hotel offers its guests multilingual staff. WiFi is free in public spaces.
This London hotel is smoke free.
Languages
Arabic, English, French, Italian, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Guest services
Housekeeping (weekly)
Multilingual staff
Accessibility
This property does not have any lifts
More
Smoke-free property
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Property is also known as
Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London
Orlando Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel might not be for everyone but for the price it was fine for us for one night.
Very basic, small room, tiny bathroom but clean which is all we needed after coming home late after a show at the Apollo which is a 10min walk
mark
Stayed 1 night in Oct 2024
6/10 Okay
kelvin
1 Aug 2024
Liked: Cleanliness, staff & service
The toilet was really tiny and you can't close the door completely when using it
Worst hotel stay I’ve ever had. Outside of being called homophobic and racial slurs by one of the guests(as to which i told the guy at the desk and he said- “short guy? yeah i know who you mean. sorry about that.”) The place is old and run down, the beds were extremely uncomfortable- springs sticking in me every time I move. i am a disabled US military veteran and it destroyed my back. The room was right at the busy street with nonstop noise pollution, so between that and the bed i didn’t sleep at all the first night and had to nap at my friend’s place because i was so tired. They sent me the payment link on saturday afternoon (the day after my check in) and changed my room door lock the same day due to nonpayment! Keep in mind it was my birthday and i was out having fun with my friends. We got in at 5am to being locked out of the room and there was no one on the grounds to help. i finally got the payment done and was emailed the lockbox code around 6am. This place was the worst part of my birthday trip and my refund request was denied though I was expecting dissatisfied with the stay and experience of this place.
Stacy
Stayed 2 nights in Jun 2024
2/10 Terrible
Les
Business traveller
11 Jun 2024
Disliked: Amenities
Rooms dirty, tv not working electrical power sockets loose, mouse hole in skirting board, employee sleeping on floor mattress in basement. Not a pleasant stay.
Les
Stayed 1 night in Jun 2024
8/10 Good
suzy, wake forest
Travelled with family
31 May 2024
Liked: Staff & service
Location convenient to two rail stations. Very noisy road
suzy
Stayed 3 nights in May 2024
10/10 Excellent
Shahjahan
26 May 2024
Shahjahan
Stayed 1 night in May 2024
6/10 Okay
NILESH
19 May 2024
Disliked: Property conditions & facilities
The head board to the bed wasn’t stable. Tv wasn’t working. The overall property looks like a run down but cleanliness was maintained. Hence, an opportunity to improve. The instructions to check in and check out were clear.
Great price for a nice room, bed was comfortable, it was close to the grocery shop, close to the Hammersmith night life, the bus stopped very close and took your straight to the underground station that had everything you could want.
All was perfect till the main door stopped working in the middle of the night and I had to wait more than 1 hour to get in. Meanwhile a drunk man was assaulting me at the entrance while waiting on whoever was supposed to fix the issue. I ended up going to the Garda station due to a door malfunction. Which was a pity, everything else was perfect but this experience ruined not only the hotel stay, but also my whole weekend away.
Victor
Stayed 2 nights in Oct 2023
8/10 Good
Smith
Travelled with group
11 Jul 2022
Liked: Cleanliness
Property was in a good location nice street with local shops cafe and bar close by.
Room was small and basic which was to be expected fir the price we paid
Bedding was clean and new and shower was ok which is all you need on a budget
Great value would book again
We arrived on Wednesday 29th June and I had to phone a number as the hotel wasnt manned. The person said he had sent a payment link via email but I never received it. He that sent the email but at the same time a guy came to the hotel and let us in and we paid and was given codes to enter property and to get our key from a combination lock.
The room and private bathroom were very small as was the bed. We only planned to be there to sleep but a bigger room would've been better.
The best thing about the hotel is the location. Halfway between Hammersmith and Shepherds Bush tube stations. Around a 10 minute stroll (walk to the left for hammersmith, to the right for Shepherds Bush.
Plenty of places to eat and drink in the area. Hammersmith apollo nearby and Shepherds Bush empire and westfield shopping centre a short walk.
If the room was a bit bigger I may return but due to it being on the small side I would book else where
Clean, but requires self entry with electronic device ( no staff in office ). Bathroom light and fan did not operate. Quiet room away from street noise.