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OYO Mystay Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO Mystay Inn

Standard Triple Room, Multiple Beds
Front of property
Front of property
Blackout curtains, free WiFi, bed sheets
Blackout curtains, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
19 Warwick Rd, London, England, SW5 9UL
  • Cromwell Road
    10 min walk
  • Kensington High Street
    18 min walk
  • Olympia Conference and Exhibition Centre
    18 min walk
  • London (LHR-Heathrow)
    28 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • 7 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

Gower House Hotel

Free WiFi
Air conditioning
Laundry
Housekeeping
3.7 out of 5, Good, (52)
The price is €606
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Gower House Hotel

About this property

OYO Mystay Inn

Hotel in London, near Kensington High Street
This smoke-free hotel features free WiFi in public areas and multilingual staff. Housekeeping is not available.
OYO Mystay Inn offers 23 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 30-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access.

During your stay at OYO Mystay Inn, you're just a quick walk from Cromwell Road. You'll find features like free WiFi in public areas and a roundtrip airport shuttle.
  • Free WiFi
  • Amenities include a multilingual staff
  • Just a 3-minute drive from Kensington High Street and a few minutes from Natural History Museum
  • Airport shuttle service available
OYO Mystay Inn offers its guests multilingual staff. Public spaces have free WiFi.

This London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Airport shuttle available

Guest services

  • Multilingual staff
  • No housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 60 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Lifestyle Hotel Wembar London
Lifestyle Hotel Wembar
Lifestyle Wembar London
Lifestyle Hotel Wembar London
Lifestyle Hotel Wembar
Lifestyle Wembar London
Lifestyle Wembar
Hotel Lifestyle Hotel - Wembar London
London Lifestyle Hotel - Wembar Hotel
Hotel Lifestyle Hotel - Wembar
Lifestyle Hotel - Wembar London

OYO Mystay Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 13 out of 62 reviews" "
Rating 8 - Good. 13 out of 62 reviews" "
Rating 6 - Okay. 11 out of 62 reviews" "
Rating 4 - Poor. 8 out of 62 reviews" "
Rating 2 - Terrible. 17 out of 62 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish staff, racist Asian man
Stayed 3 nights in Oct 2020

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inverness terrace
Nice clean hotel with friendly and helpful staff. Good shower but I did find the towel a bit small.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

the hotel is closed and they charged me
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional, Amateurish, Extremely Poor.
This was without doubt the worst experience of booking a stay in London. I shall never make a booking at a OYO hotel again and I have advised friends, family and work colleagues to steer clear. I booked 4 nights at My Stay Inn in Earl's Court, London. When I arrived the front door was locked and another customer was also trying to gain access. After 30 minutes on a call I was told by the call centre that they didn't have a room for me despite my having a confirmation. The other customer found that when she went to her room it was already occupied. She eventually gave up in frustration and just left. I said that I was not prepared for them to locate another OYO hotel nearby and to cancel my booking. They refused to do that so I simply left and checked in elsewhere. A guest at the hotel said that he had seen the same thing with several other bookings on previous days. To me this is nothing more than a breach of contract and might be considered sharp practice or a scam. Overbook your rooms then refuse to cancel or refund to very angry and frustrated customers. Crap.
Stayed 4 nights in Mar 2020

8/10 Good

Mary, Australia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this hotel a few times on business. It is well-priced for central London with new and freshly decorated decor. It is good value for money!
Stayed 2 nights in Feb 2020

2/10 Terrible

Alexander

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a fan when hotels list that they have wifi when it actually does not work. I also contacted them about it and they said it will be fixed butdureing my stay it did not work.
Stayed 2 nights in Feb 2020

6/10 Okay

Madeleine, Tinbeerwah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a good budget place in a great area of London. The problem issue is with the management of check-in as there is no front desk. There is a central number (the only number on the confirmation email) that co-ordinates properties the accommodation group owns - - and while helpful they have no real understanding of how this property works eg telling me there was reception there! - this was when I rang them to confirm checkin arrangements after noting in reviews there had been regular issues with checkin/codes. (I had also emailed them unsuccessfully) The issue it panned out is that you are meant to get sent an email link with the security codes for the front door and to access your own unit door once inside - however these links are not always being sent or something! - with the result that people turn up at check-in time and can't get in! There is only a mobile number on the door to ring (so you need a local sim etc) and the person is not always available (understandably) so if you are lucky someone will be arriving/leaving and let you in the main door where you can wait in the corridor till you can get hold of the local co-ordinator to get details to access your room! This is what happened to us, and to 2 groups of people arriving when we were leaving! I have registered my concerns with the phone check-in person who will pass it on and I hope they are able to manage check-in better in the future as this is a good budget stay otherwise.
Stayed 1 night in Feb 2020

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

NIKOLAOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern but noisy
Modern room but really noisy. Needs double glazed windows as its one step away from the street!
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Emran

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value stay for New Years. Good condition room, tiny but still great. Getting in touch with the property was a pain, since I needed the 4 digit code before entering. Number goes unanswered generally and no replies to emails, even Expedia couldn't get in touch with them for 2 days. I then found their details online somehow. Would suggest improving their contact details, both email and phone. They did apologize, but still - needless stress for what should be standard customer service.
Stayed 1 night in Dec 2019

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

LUIS

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good value budget hotel room in a handy location. Great for tube station but also not too far to walk to v&a harrods etc. room very tiny. Getting access into the hotel was a real problem. The keypad is temperamental& does not work consistently .... The helpline was not manned constantly & I was not the only guest who found themselves outside unable to gain access. The lack of a manned reception means you need to have a 24hr manned phone line. Or an upgraded door entry system. Overall a good value budget place to stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Radhika

Disliked: Cleanliness, room comfort
The room got changed at the last minute. And it was small but what we expected. It was a bit dirty and run down and the mattress was really soft. There was a constant creaking throughout the night as well. Overall did not sleep well.
Stayed 1 night in Dec 2019

8/10 Good

James

Liked: Cleanliness, room comfort
Smart and value for money..but some shortcomings
Good: Smart rooms, very comfortable bed, good location, good value for money Bad: check is supposed to be by keypad but no code sent but there is a reception? unclear procedure. TV received no channels at all and will only allow you to screen mirror from phone, no net curtain/privacy at main window and on another small window no curtain at all, so very light at night.
Stayed 1 night in Jul 2019

2/10 Terrible

Ivy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst living experience ever ! The air-con could not function at all. The staff first told us she would arrange technician or change the room for us the next day. But then on the next day, the staff said that the air-con’s issue is a common problem to all the rooms and no technician could come to fix at the moment and no room could be changed. After checking other reviews on the property, I found that the air-con has long been an issue, which means that the hotel had not fixed the problem at all. Second, the property is located near the roads and the rooms are not soundproofed, so you can experience all sort of noisy traffics day and night. Third, there is a ridiculous light installed right outside our window which was so bright that heavily affect our sleeping. Not to mention other issues such as flooding in the bathroom and the ridiculous under-sized toilet seat resulting in a large gap in the front.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really pleased to have a kettle with big cups ,not mentioned on the booking,I think it should be ,usb charging facility on electrical sockets was good wifi worked.unfortunately couldnt get the tv to work but it didnt matter as was out till gone 11pm,the toilet roll holder was hanging off the wall overall a great space to stay for the price,half hour walk from royal albert hall,happy to reccomend this property
Stayed 1 night in Jun 2019

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

2/10 Terrible

Mehdi

Wi-Fi was not working, TV was brokage, no room maintenance
Stayed 2 nights in Nov 2018

10/10 Excellent

Luiz Avelar

Great staff, everything new, clean and working perfectly, and location was brilliant. Rooms are not spacious but perfect for a good night of sleep
Stayed 4 nights in Nov 2018

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