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"It was nice and clean and staff were very nice,Good place to stay very easy to get into the city from here " More

By a verified traveller on Wed 03 Jul 2019

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at My Place Hotel. During your stay, you're just a quick walk from Cromwell Road. You'll find features such as free breakfast and free WiFi in public areas, plus a bar.

  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Natural History Museum and a few minutes from Royal Albert Hall

My Place Hotel ratings based on 28 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for My Place Hotel

Everyone (10) Couples (5) Family (4) Friends (4) Other (4)
3 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

29 Jan 2020 by sa

Dear Sir/ Madam, Thank you for taking the time to write a review. We appreciate your feedback and apologise for any shortcomings encountered during your stay. Kind regards, My Place Hotel

4 out of 5

Posted by on 9 Nov 2019

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Comment from Hotel Management

15 Nov 2019 by sa

Dear Sir/ Madam, Thank you for staying with us and for taking the time to review us. We hope to see you again in the not too distant future. Kind regards, My Place Hotel

4 out of 5
It was nice and clean and staff were very nice,Good place to stay very easy to get into the city from here

Posted by on 3 Jul 2019

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Comment from Hotel Management

3 Jul 2019 by carla

Dear Guest Thank you for taking the time to write a review. We appreciate your feedback and apologise for any shortcomings encountered during your stay. Kind regards, My Place Hotel

3 out of 5

A bit overpriced a bit tired, needs revamp

A bit overpriced a bit tired, needs new furniture in rooms and a revamp. I stayed 1 night, I had tv problems spoke to 3 different staff members and was never resolved ( think it was just the remote). Instant powder coffee and tinned fruit at breakfast no rolls. Nice that it has a lift.

Posted by , from hampshire uk on 10 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by sa

Dear Paul, Thank you very much for your feedback. We apologise for the issues encountered during your stay and will take steps to avoid the shortfalls that you experienced. Although your stay this time was below expectations we do hope that you will give us another opportunity to provide you with a much more enjoyable stay in the future. Kind regards, My Place Hotel

3 out of 5

Close to earls court tube

Has a lift! Good. Breakfast not the best, issues with TV. Ok for money

Posted by , from angola on 15 Mar 2017

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3 out of 5

Posted by on 5 May 2024

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Comment from Hotel Management

31 May 2024 by MP

Dear Lasse,Thank you for taking the time to review us- we appreciate your feedback.We hope to welcome you back to the hotel soon.Kind regards,My Place Hotel

3 out of 5
Location was great, the bar in the hotel was never open, toilet & shower in the room were awful. Tv antennia cable we repaired by ourselves, plug was detached. Some of the staff were nice and helpful.

Posted by on 25 Apr 2024

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Comment from Hotel Management

29 Apr 2024 by MP

Dear Minna,Thank you for taking the time to review us.We appreciate your feedback and apologise for any shortcomings encountered during your stay,We hope to welcome you back to the hotel soon.Kind regards,My Place Hotel

3 out of 5
Le sejour c est tres bien passe. L hôtel est bien si c est pour juste y dormir sinon rien de spécial. Je tres tres déçue par contre par le service de la reception. Nous avions besoin d un taxi a 5h du matin depuis la veille matin j ai demandé a la réception de m en réserver un. J ai parlé a 3 personnes différentes et aucunes a pu réserver un taxi. Nous nous somme retrouvé a 5h du matin sans taxi sans bus sans metro pour nous amener a la gare en direction de l aeroport. Aucun membre du personnel a mis en œuvre poue trouver un simple taxi a londres une capital sans taxi n importe quoi. La fin du sejour dans cette hotel nous a laisse un gout amer. DOMMAGE

Posted by on 15 May 2023

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Comment from Hotel Management

15 May 2023 by MP

Dear Irene,Thank you for taking the time to review us.We appreciate your feedback and are disappointed that you had a negative experience at our hotel.We have a taxi firm that we use on a daily basis and I am very sorry that the reception team did not manage to book a taxi for you. This will be investigated immediately.Once again, please accept our apologies.Kind regards,My Place HotelKind regards,My Place Hotel

4 out of 5
Great location, metro and shops near. Friendly service. Breakfast was very modest.

Posted by on 6 Apr 2023

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Comment from Hotel Management

18 Apr 2023 by MP

Dear Juha,Thank you for your kind review and taking the time to provide your feedback.We look forward to welcoming you back to the hotel soon.Kind regards,My Place Hotel

1 out of 5
Licht und Kühlschrank defekt, gebrauchtes Präservativ in Schublade, kaputte Federn in der Matratze die in den Rücken stachen, Canabis in anderer Schublade, Inder an Reception, die nicht Arbeiten wollen, Frühstück auf Minimum reduziert, wegen den Reklamationen erstattete die Managerin 50£ zurück - ein Tropfen auf einen heissen Stein….

Posted by on 13 Nov 2022

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Comment from Hotel Management

16 Nov 2022 by MP

Dear Urs,We already dealt with this issue while you were at the hotel. We also offered you another room, but you refused to move. We also refunded 50.00 to you. We have apologised profusely. It was human error in which a room attendant forgot to check the drawers in your room when she was cleaning it. It should never have happened, but sometimes things go amiss. I am not sure why this review had to be posted when the issue was resolved privately.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at My Place Hotel. This 3-star London hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Built in 1900
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Station (0.9 km / 0.6 mi)
  • Metro station: Earl's Court Station (0.2 km / 0.1 mi)

Room Amenities

My Place Hotel offers 50 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Online penalty collection

Hotel Names

  • My Place Hotel
  • My Place Hotel London
  • My Place London
  • Place Hotel London
  • My Place Hotel London, England
  • My Place Hotel Hotel
  • My Place Hotel London
  • My Place Hotel Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.