6/10 Okay
Verified traveller
Travelled with family
24 Aug 2024
Liked: Cleanliness, room comfort
Good location, It's an OK hotel.
The location is really good, it's just around the corner from Earls court Tube station so you can get anywhere quickly. Also if you're interested in the Brompton cemetery which has been used for film sets this is a short walk away and well with a visit. The hotel itself was ok. There wasn't anything amazing about it, the room was comfortable, the bathroom quite small but we managed. There were a couple of small maintenance jobs that needed doing in our bathroom, the toilet seat was broken and the metal tap to swap from shower to bath was loose at the wall. Breakfast was ok, just small things which could have made the whole experience a little bit better. The coffee was a supermarket own brand instant coffee, ( I saw the shelves in the kitchen with rows of the stuff) which I don't mind as I don't drink coffee but it made me wonder about the other breakfast products. Now I'm not that bothered if everything is but I do feel that as a paying customer you should be informed of this when booking as it gives you a better choice of the place. The glasses on the table were all plastic which I believe gives the wrong impression as plastic becomes cloudy overtime so it just gave the impression of a place struggling a bit. The outside could do with a bit of TLC just to make it more inviting, it didn't look like the pictures on the website. Maybe if the price was slightly cheaper then I wouldn't have had higher expectations of the place and these small things wouldn't have bothered me.
Verified traveller
Stayed 2 nights in Aug 2024