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London Continental Hotel

2.0 star property

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Photo gallery for London Continental Hotel

Front of property
Breakfast area
Standard Double Room, 1 Double Bed
Interior entrance
Premier Studio Suite, 1 Bedroom | Private kitchen

Reviews

4.6 out of 10

Popular amenities

  • Free WiFi
  • Business services

Explore the area

Map
88 Gloucester Place, London, England, W1U 6HR
  • Baker Street
    ‪2 min walk‬
  • Madame Tussauds Wax Museum
    ‪7 min walk‬
  • Regent's Park
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Studio Suite, 1 Bedroom

Premier Studio Suite, 1 Bedroom

Premier Studio Suite, 1 Bedroom

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Single Room, 1 Single Bed, Ensuite

Standard Single Room, 1 Single Bed, Ensuite

Standard Single Room, 1 Single Bed, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

London Continental Hotel

Hotel in London, steps from Baker Street
This smoke-free hotel features concierge services and free WiFi in public areas. Housekeeping is available on request.
London Continental Hotel offers 25 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

During your stay at London Continental Hotel, you're just a quick walk from Baker Street. Free WiFi in public areas, meeting rooms, and concierge services are available.
  • Free WiFi
  • Services include a concierge and luggage storage
  • Steps from Baker Street and 11 minutes by foot from Marble Arch
As a guest of London Continental Hotel, you'll find concierge services and an elevator. Public spaces have free WiFi.

This London hotel is smoke free.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Fridge

Conveniences

  • Lift

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: GBP 60 for check-in between midnight and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 60 for check-in between midnight and 11:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

London Continental Hotel
London Continental
Continental Hotel London
London Continental Hotel England
London Continental Hotel Hotel
London Continental Hotel London
London Continental Hotel Hotel London

London Continental Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 26 out of 385 reviews
Rating 8 - Good. 50 out of 385 reviews
Rating 6 - Okay. 77 out of 385 reviews
Rating 4 - Poor. 79 out of 385 reviews
Rating 2 - Terrible. 153 out of 385 reviews

4.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Maria A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Marina

Stayed 1 night in Apr 2024

2/10 Terrible

Maria

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I was asked for £50 deposit for any possible damages I would do in the room, however the rooms was in a very bad condition. Dust everywhere, food in the oven, alcohol in the fridge and it was very dirty as well the fridge. The sheets weren't changed and the list could carry on.
Stayed 1 night in Apr 2024

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a weird smell in the room, only given a small thin blanket that had questionable stains on it. Dark room in basement. It is walkable to the tube and cool shops. Staff was friendly. I’ve stayed in worse.
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Balsam

Stayed 1 night in Mar 2024

10/10 Excellent

Roman

Stayed 1 night in Mar 2024

2/10 Terrible

Nonny

Business traveller
Disliked: Cleanliness, staff & service
On arrival, I was told that the property was not accepting Expedia reservations and we were turned away. I was told by front desk that they would provide a refund. I then received an email from Expedia saying that the property refused to refund and denied that they had turned us away. Had to go to my bank for a refund. Bizarre experience. Looks like this hotel is run by dishonest people.
Stayed 4 nights in Mar 2024

8/10 Good

Osama

Liked: Staff & service, property conditions & facilities
Good value
Stayed 1 night in Mar 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
great location Baker Street just round the corner
Stayed 1 night in Mar 2024

2/10 Terrible

Rina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the other reviews are correct. Do not stay here under any circumstances. I was given a key for a supposed private bathroom. Then I saw other people coming out of it. There's no heat, no air & no fan. The electric current is so strong that it blew out my nebulizer machine that I need for breathing treatments. Luckily I had a small portable one that got me through. Otherwise I would've ended up in the hospital & then had to go right home. My curling iron also heated up so much that it burned parts of my hair off! One person wrote that this is a brothel & maybe so because there's a lot of action going on between midnight & 4 am. I was put in a basement room & there was clicking of the pipes all night long. Never got any sleep here. You are only given one towel, one cup & one roll of toilet paper. The room was never cleaned in the 4 nights I was there. No creamer or milk. There was an extra very dirty blanket in the closet which I didn't dare touch. Many times there's no one at the front desk for hours. They said they're going to take $50 deposit & refund me $47. The correct amounts are that they charged $63 but they did refund $59 quickly. The only positive was that it was centrally located - that's it. There are other hotels nearby that are much better & only charge a little more - with hot breakfast too! Just book as far ahead as possible. I tried to save money & then my nebulizer broke so there goes another $50 to replace it. Stay away from this place no matter what!
Stayed 4 nights in Dec 2023

10/10 Excellent

Tay

Stayed 1 night in Dec 2023

8/10 Good

Amali

Liked: Property conditions & facilities, room comfort
Fair for the price
Well fair for the price paid.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid! Filthy dump of a place!
Avoid at all cost! I’ve stayed in many ‘budget’ hotels, and this was by far the worst dump I’ve ever been to. It’s filthy!!! First room… towel rails, floor, tv etc thick with dirt/dust. I could have wrote my name in it- it was that dirty! Plug socket didn’t work.. was also loose. Lights/lamp didn’t work. Tv hanging off wall. I pointed this all out to a staff member. I got moved. The next room had the window held open my a chunk of wood. No window covers- at all! Tv etc again thick with dirt. Noise of a drip/creek from above me every 10-15 seconds- day & night. Only time I’ve ever complained… and only time I’ve tried to get another hotel. Avoid at all costs!
Stayed 1 night in Oct 2023

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Anna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

PHINEHAS

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Given its cheap cost in a great location, you only get what you pay for. The room needs serious cleaning and attention. Basic bed and a peaceful place to stay for the night. Do not expect more. Refrigerator is a plus.
Stayed 3 nights in Sep 2023

2/10 Terrible

Eric

Stayed 5 nights in Aug 2023

10/10 Excellent

Piotr

Stayed 1 night in Aug 2023

2/10 Terrible

Oscar

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can't varnish a turd
Stayed at this venue after getting stuck in London due to a recent train strike. Chose it primarily for it's low cost and central location as I didn't want to waste money, given that I wasn't planning on a hotel stay. On entering the room after check-in, there was a noise so incredibly loud that it would have made it impossible to stay in the room, let alone sleep there! After immediately raising it with the clerk on the front desk, the manager investigated the source which was coming from one of the adjacent rooms. It appeared that the plumbing in the shower was generating a terrible racket when it was turned on. Incredibly, as opposed to the manager apologising to the occupant for the incovenience caused by dodgy plumbing, they rudely barked orders at them to turn the shower off like a prison guard addressing an inmate in a gulag. When I spoke to the manager myself, I was met with a very curt and offhand tone – clearly customer service and respect for paying customers is not included at this venue! The room itself was pretty basic as you'd expect for the price, complete with ancient fittings that have probably seen better days. I also doubt the bed will win any awards for comfort. To add insult to injury, when my £50 damage deposit was refunded, the hotel helped itself to £2.50 which was supposedly to cover merchant processing fees. Nothing was mentioned about surcharges when I paid the deposit nor does the venue's listing on Hotels.com state anything about deductions.
Stayed 1 night in Jul 2023

2/10 Terrible

Abbas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first experience with expedia and it was horrible stay. I would want expedia to refund us the money for this hotel trip if we want to continue doing business. This stay was terrible. If i knew it was this bad i would've booked elsewhere. I want Refund for my stay.
Stayed 2 nights in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and central
Nice and clean, central. Interesting welcome!
Stayed 2 nights in Jul 2023

2/10 Terrible

Craig

Stayed 1 night in Jul 2023