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Hotel Metro

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metro

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area
Marvellous Room, 2 Double Beds, Courtyard View | View from room
Lobby lounge
Reception
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
32 Covent Market Place, London, ON, N6A 1E8
  • Covent Garden Market
    2 min walk
  • Budweiser Gardens
    2 min walk
  • Museum London
    5 min walk
  • London, ON (YXU-London Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area

Loft, 1 King Bed, Bathtub, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Exterior
Sandman Hotel & Suites London Downtown
Breakfast included
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3.6 out of 5, Good, (1025)
The price is €84
for 1 night
includes taxes & fees
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About this property

Hotel Metro

Art Deco hotel in London
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, limo/town car service, express check-in, and express check-out are onsite.
Hotel Metro offers 20 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Metro's great location. During your stay, you're just a quick walk from Budweiser Gardens. Free WiFi in public areas, dry cleaning service, and concierge services are available.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Budweiser Gardens and 5 minutes by car from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hotel Metro, you'll find tour/ticket assistance, coffee/tea in a common area, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metro also features dry cleaning/laundry services, limo service, and express check-in.

This 3.5-star London hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 0.1 mi (CAD 23.73 per day)
  • Limo/town car service

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Microwave (on request)
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 23.73 per day (656 ft away)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests will receive an access code.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1001 reviews" "
Rating 8 - Good. 214 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. beautiful room
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was in need of an update. The carpet was warped and stained. The shower needed a good clean as well. Many spots of the floor creaked. If you turn the heat on, it clicks constantly. Parking was supposed to be included in my rate, but they "didn't have any vouchers", so i just to pay directly at the lot and it cost over double what i had been quoted. The staff was lovely, great big bathtub, and wonderful robes.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Awesome hotel friendly staff,great location
Stayed 1 night in Aug 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms nice . Many restaurants to choose from.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was clean & staff were wonderful! The decor was beautiful & modern. Would highly recommend, and will def be returning!!!
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Room could've been cleaner.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for John Labatt as we were there for a concert . Parking is inconvenient, however now we have done it once next time will be easier.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the budweiser gardens. Was clean and a nice room. Would definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clise to the concert hall, would definitely stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Karah

Liked: Cleanliness, amenities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Gavyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Aug 2024

6/10 Okay

Rahim

Stayed 1 night in Aug 2024

10/10 Excellent

Shawna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice! And awesome that it was so close to the venue!
Stayed 1 night in Jun 2024

10/10 Excellent

Liming

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the Covent Market. Very convenient to access different places in downtown.
Stayed 1 night in Aug 2024

4/10 Poor

Christina

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They advertise there is a gym and restaurant. There is NO gym and NO restaurant. You have to pay for parking but you do get 1 pass from hotel that is good for overnight but you have to pay otherwise if you go out during day. Housekeeping staff clearly there is a shortage and poor management as our room was not ready at time of check in at 3 pm. We had to wait 45 min in a very small lobby waiting for our room. Also no housekeeping in our room after our first night that was requested.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yang

Stayed 2 nights in Jul 2024

2/10 Terrible

XIA

Disliked: Cleanliness, staff & service
Door closed, Can not check in.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location and style of the hotel were great. The room decor was a bit shabby, particularly one chair with torn upholstery. Beds were very comfy and the bathroom was lovely. The window overlooked an interior courtyard containing dead plants.
Stayed 1 night in Jul 2024

10/10 Excellent

Harshid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been better if they mention about the parking facilities!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Very European style. Location was perfect, right near. Covent Garden and close to train. Noisy on a Saturday night but used white noise app. Would stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanna, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in London!
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024