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Hotel Indigo London Hyde Park Paddington by IHG

4.0 star property

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Photo gallery for Hotel Indigo London Hyde Park Paddington by IHG

Exterior
Exterior
Exterior
Property amenity
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
16 London Street, Paddington, London, England, W2 1HL
  • Hyde Park
    ‪6 min walk‬
  • Kensington Gardens
    ‪6 min walk‬
  • Paddington Central
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed, Patio

View from room

Premium Room, 1 Queen Bed, Patio

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Garden View

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Garden View

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hilton London Paddington

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (1030)
The price is €211
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hilton London Paddington

About this property

Hotel Indigo London Hyde Park Paddington by IHG

Hotel with a 24-hour fitness center, a short walk to Hyde Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hotel Indigo London Hyde Park Paddington by IHG offers 64 accommodations with tablet computers and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and smart speakers. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Hotel Indigo London Hyde Park Paddington by IHG's great location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Italian cuisine and garden views while dining at Bella Italia Paddington
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo London Hyde Park Paddington by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Bella Italia Paddington - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 19 for adults and GBP 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bella Italia Paddington

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Private picnics
  • Shopping centre

Family friendly

  • High chair
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Tablet computer
  • Smart speaker

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Local meal delivery service
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 59
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)
  • Early check-in fee: GBP 59 (subject to availability)
  • Late check-out fee: GBP 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Indigo London-Paddington
Indigo London-Paddington
London-Paddington Hotel Indigo
Hotel Indigo London-Paddington England
Hotel Indigo London Paddington
Hotel Indigo London Hyde Park Paddington
Hotel Indigo London Paddington Hyde Park
Hotel Indigo London Hyde Park Paddington by IHG Hotel
Hotel Indigo London Hyde Park Paddington an IHG Hotel
Hotel Indigo London Hyde Park Paddington by IHG London
Hotel Indigo London Hyde Park Paddington by IHG Hotel London

Hotel Indigo London Hyde Park Paddington by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1004 reviews
Rating 8 - Good. 330 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Easy access to Heathrow Express
This was our third stay at this particular Hotel Indigo. (The last was probably 7 years ago.) The hotel is fine, rooms are clean and the expected size for this chain in Europe. The huge gap under the door means you hear everything going on in the hallway, so loud guests coming back at 3am were unpleasant. The staff was incredibly helpful and friendly. We only booked it because we had a very early flight at the tail end of a 2 week trip and it’s very close to the Heathrow Express train. There are better hotels to stay at in the same price range, but overall the staff makes the stay enjoyable, and access to the train is the main reason to stay there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very friendly and accommodating. We loved it. Breakfast place connected to hotel. From English breakfast to continental. Great stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Suzanne

Stayed 1 night in Oct 2024

6/10 Okay

Michael, Brighton

Travelled with family
Room was very warm upon arrival.
Stayed 3 nights in Nov 2024

6/10 Okay

Michael, Brighton

Travelled with family
Stayed 3 nights in Nov 2024

10/10 Excellent

jane

Stayed 1 night in Oct 2024

2/10 Terrible

Shelley

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Basic hotel with a tiny room. Good location for the station.
Stayed 1 night in Oct 2024

10/10 Excellent

Marelle

Stayed 1 night in Oct 2024

10/10 Excellent

Roisin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & lovely staff
Lovely hotel, great location, and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right off of Hyde park and the Paddington station
Stayed 1 night in Sep 2024

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JACQUELINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Great location with easy access to underground, shops and restaurants. Most importantly excellent service from the staff who went over and above to make sure we enjoyed our stay. Thank you
Stayed 2 nights in Sep 2024

6/10 Okay

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel close to Paddington station.
This is a convenient hotel to Paddington Station. Typical mid-tier hotel, with a very small lobby. Coffee shop/restaurant attached. No working or lounging space. It seems pretty pricey, I guess based on the location. I've stayed twice for the convenience and, meh, it's a hotel. Not much light in the rooms. Beds are comfortable and the AC works well, as that is sometimes in doubt in the UK.
Stayed 1 night in Sep 2024

10/10 Excellent

Mahire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay . Very good location. Lovely staff.
Stayed 3 nights in May 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located near the Paddington Station.
Stayed 6 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with attached restaurant. Would stay there again
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly, easy to get around,room a bit small,for the price
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel very close (a three minute walk) to Paddington station and Heathrow express. Surprisingly spacious room, very well appointed with modern furnishings, fittings and decor., Very clean and tidy, Painless check in and out with friendly staff. all in all, highly recommended. I will stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Tin Chee

Disliked: Property conditions & facilities
The room originally reserved was not available I believe due to overbooking changed to another property unwillingly the door card failed to work twice and I properly will not come again
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent location
Great location just around the corner from Paddington station. The twin room I shared with my daughter was on the first floor with a view to the front of the building. It was a lovely clean room with plenty of space. The beds extremely comfortable. The hotel was clean and staff were warm/ welcoming and very professional. Would definitely stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything But The Bed
The hotel is in a great location, it is spic and span clean, the attached restaurant is AMAZINGLY TASTY!!! The staff was pleasant. That said, I would not go back, nor can I recommend it. Upon check in we were informed that we (two people, one of whom is 6'4" or 1.93 meters tall) had requested a twin bed, but they were going to give us a king bed. Now, I have an email confirming my selection of a king bed. I was charged for a king bed. What we got was a bed that measured (yes we double checked) 135cm x 190cm (roughly 4.5' x 6'). THAT is a European DOUBLE bed, NOT a king sized bed. When we commented on it we were told, correctly, that European bed sizes are smaller than USA's. Yes, we said, we know, but this bed did not meet the measurements of a European king- we checked those specifications before we booked the room. Our staff member, a lovely woman named Maty, told us with a straight face that this was THEIR definition of a king size. They had another king, an elite king, and that one was bigger. Look, the primary reason for a hotel is a safe, clean place to sleep. My boyfriend couldn't sleep. He was longer than the bed. If we need to pay for and book a bigger bed- no problem, but we need to know what we are getting. Don't tell me that I am getting a king, then slip me a double. And WHY would you say I requested a twin???
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024