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Holiday Inn Hotel & Suites London by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Property amenity
Reception
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Bar

Explore the area

Map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    ‪15 min walk‬
  • Parkwood Hospital
    ‪3 min drive‬
  • Victoria Hospital
    ‪4 min drive‬
  • London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed (Minifridge)

  • 35 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room (Specialty)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Comfort Suites London

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (220)
The price is €96
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Comfort Suites London

About this property

Holiday Inn Hotel & Suites London by IHG

London hotel in Westminster with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites London by IHG. During your stay, you're just a quick walk from Westminster Ponds. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Budweiser Gardens and 12 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites London by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1215 square feet (113 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites London by IHG. Free self parking is available.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Holiday Inn Hotel & Suites London by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 7-10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1215 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 10 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Holiday Inn Hotel & Suites London by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1004 reviews
Rating 8 - Good. 332 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 1 night in Oct 2024

10/10 Excellent

Srinivasa Rao

Stayed 1 night in Aug 2024

10/10 Excellent

Kapilan

Stayed 1 night in Oct 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Oct 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Ty for stay
Stayed 1 night in Oct 2024

8/10 Good

Steven

Stayed 3 nights in Sep 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

lisa

Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Reservation Canceled Without Notice
I booked a stay at the Holiday Inn in through Hotels.com, choosing the ‘pay at property’ option. After a two-hour drive from and arriving late at night, I was shocked to find that my reservation had been canceled. The hotel attempted to charge my card in the morning, but when it didn’t go through, they canceled the booking without any attempt to contact me. To make things worse, I had an early event the next morning, but the only alternative they provided was a hotel that 45-minute drive away. This forced me to wake up even earlier and drive again in the morning, making an already long night even more exhausting. Overall, the lack of communication and disregard for guest convenience was very disappointing. I wouldn’t recommend booking here if you’re relying on pay-at-property or need certainty about your reservation.
Stayed 1 night in Oct 2024

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is under construction. We were placed in a wing where every other room was being gutted. There was paint and drywall pieces /dust everywhere in the hall. Room doesn’t have e a closet or dresser so no where to put clothes. And the heater was extremely loud. Couldn’t sleep.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
The main lobby is under renovations and upper floors. We stayed on the 6th and it was perfect. Breakfast at the hotel was good. We forgot to bring a corkscrew and the front desk loaned us one. The pool was clean and a comfortable temperature. We would stay here again if in the area.
Stayed 1 night in Oct 2024

8/10 Good

Olivia

It was good
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Stayed 1 night in Sep 2024

4/10 Poor

ALAN

Room had a strong bad smell
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Oct 2024

8/10 Good

Caroline

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible parking. Convenient to dining and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hockey tournament going on. We never heard anything, the staff where amazing, large portion of food,the room are very clean and supper comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dollard

Stayed 1 night in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Aida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great we stayed 1 night 2 rooms staff and room was very friendly and enjoyed our stay close to everything within distance
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good Very pleasant and attendant staff Great value for the breakfast Clean updated room
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay pets were very welcomed and got gifts absolutely recommend this hotel
Stayed 1 night in Sep 2024