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Holiday Inn London Brentford Lock, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London Brentford Lock, an IHG Hotel

Exterior
Point of interest
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Commerce Road, Brentford, England, TW8 8GA
  • Syon Park
    7 min walk
  • Gunnersbury Park
    4 min drive
  • The National Archives
    5 min drive
  • London (LHR-Heathrow)
    23 min drive

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony (View)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is €180
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includes taxes & fees
1 Jan - 2 Jan
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About this property

Holiday Inn London Brentford Lock, an IHG Hotel

Waterfront Brentford hotel in Syon with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn London Brentford Lock, an IHG Hotel offers 134 accommodations with safes and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn London Brentford Lock, an IHG Hotel. During your stay, you'll be close to Royal Botanic Gardens, Kew. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Royal Botanic Gardens, Kew and 7 minutes from Twickenham Stadium
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12745 square feet (1184 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn London Brentford Lock, an IHG Hotel. For a fee, parking is available.

This 4-star Brentford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Open Lobby - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 13.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Open Lobby

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (12745 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 116
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Covered self parking fee: GBP 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock, an IHG Hotel Hotel
Holiday Inn London Brentford Lock, an IHG Hotel Brentford
Holiday Inn London Brentford Lock, an IHG Hotel Hotel Brentford

Holiday Inn London Brentford Lock, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews" "
Rating 8 - Good. 351 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in Jun 2024

8/10 Good

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. We purchased the breakfast for the next morning. The breakfast was cold. The hotel needs to figure out a way to keep breakfast warn. Cold pancakes and eggs dont cut it.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved thisnhotel overlooking the canal
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Awesome view of the lock from the huge balcony!
Stayed 1 night in Aug 2024

10/10 Excellent

Jan Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ashok

Liked: Staff & service, property conditions & facilities
Checking in was quick and hassle free, all the staff were very helpful. Room was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Really good stopover hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Osama

Stayed 3 nights in Aug 2024

10/10 Excellent

DiNesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit London and Stay Here
Honestly the best Holiday Inn that I’ve stayed in, in regards to service and level of attention. The location was clean, staff was friendly and the beds were comfortable. Upon arrival the kids were greeted with a kids activity packet. The onsite restaurant was top tier and unique to London specific offerings. The location was very close to be the bus line which will get you to the Underground in ~10 short minutes. There are local eateries and a grocery store within walking distance. While the image of the waterfront appears attractive the waterfront was mossy during this visits. However, this was not a deal breaker for us. If I travel to London again I would be a repeat guest.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay, Highly Recommended!!
Amazing canal-side location, conveniently close to shops, public transport (need to ride a bus for about 15-20 mins) to get to the closest tube station, though, and excellent ambiance inside. The reception was great, service was above and beyond expectations (Isaac was great!), and happily accepted a complimentary late checkout of an addition two and a half hours. Can’t fault this hotel much, if at all.
Stayed 1 night in Aug 2024

8/10 Good

Alayna

Stayed 3 nights in Aug 2024

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Rushdy

Stayed 1 night in Aug 2024

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast! Good air conditioning. Very clean property.
Stayed 1 night in Aug 2024

4/10 Poor

ALEX, NORTHVILLE

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a bad food smell on my floor for the entire 6 days stay. I dont think it is worth the price per night. I saw better hotels in better areas for cheaper rates
Stayed 6 nights in Aug 2024

8/10 Good

Raeesah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Nice clean hotel. One thing to note is planes flying overhead as the airport is not too far.
Stayed 1 night in Jun 2024

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel holiday inn stay Brentford locks
I thoroughly enjoyed the visit to brentford locks Hotel was very comfortable nice room and view over locks was amazing. Staff were very nice and breakfast was good value i have no hesitaton in recomending this hotel to any travelor either business or leisure
Stayed 2 nights in Aug 2024