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4.0 out of 5

"Big rooms ,clean guesthouse near to metro. Friendly staff. The only issue was mattress which was uncomfortable. " More

By a verified traveller on Fri 03 Jan 2020

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Heatherbank Guesthouse. During your stay, you'll be close to Alexandra Palace. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).

  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • 10 minutes by car from Alexandra Palace and 12 minutes from Tottenham Hotspur Stadium

Heatherbank Guesthouse ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heatherbank Guesthouse

Couples (2)
3 out of 5
Big rooms ,clean guesthouse near to metro. Friendly staff. The only issue was mattress which was uncomfortable.

Posted by on 3 Jan 2020

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Comment from Hotel Management

3 Jan 2020 by ray

Good day and thank you for your review. Wishing you a prosperous year 2020 and hoping to see you back at Heatherbank guesthouse again soon.

5 out of 5
Great place to stay. I thought I had lost my watch in the room, which the owner's were prepared to reimburse me. However I found it later when I got home and advised them. I apologised to inconvenience them, they were just glad it was found. Was ideal for going to a festival at Trent Park, Cockfosters. Small double bed though.

Posted by on 12 Aug 2019

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4 out of 5
The room was clean, spacious and cozy. Location was near to the metro. Stuff was friendly and helpful. Everything was fine.

Posted by on 22 Oct 2023

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Property Features

Heatherbank Guesthouse offers its guests a garden, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Free self parking is available. This 3-star London guest house is smoke free.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Oakleigh Park Station (2.7 km / 1.7 mi)
  • Metro station: Woodside Park Underground Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Heatherbank Guesthouse offers 19 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 6:30 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and sofa beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and sofa beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 8 for adults and from GBP 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heatherbank Guesthouse London
  • Heatherbank London
  • Heatherbank
  • Heatherbank Guesthouse London
  • Heatherbank Guesthouse Guesthouse
  • Heatherbank Guesthouse Guesthouse London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.